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Problem
Cause
Solution
No image on the TV
TV or VCR/DVD player is not
set to the proper input
Change the TV or VCR/DVD player’s mode to
INPUT or VIDEO IN.
Press the channel down button on your TV or
VCR/DVD player to change to a channel below
channel 2.
Consult your TV or VCR/DVD player’s
instruction manual.
Batteries in the base are weak
or exhausted
Replace the batteries in the base with four, new
“AA” (LR6)
alkaline
batteries.
Base timed out (sleep mode
and power L.E.D. is still on)
The base times out (sleep mode) after 10 minutes
of inactivity. Press any button to turn it back on.
Base shut down (power L.E.D.
is off)
The base will shut off after it has been in sleep
mode for five minutes. Press the power button
to turn the base OFF; press it again to turn the
base back ON.
No wireless connection between
the base unit and the remote
Make sure you have a clear path between the
wireless remote and the base. Do not place the
base in a closed cabinet.
Music does not play
Music is paused on base
Press the play/pause button to turn the music
back on.
Images on TV look grainy or
lose colour
Batteries in the base are weak
or exhausted
Replace the batteries in the base with four, new
“AA” (LR6)
alkaline
batteries.
Images on TV look dark
Poor lighting
Make sure the light source in the room is either
in front of or above the subject.
MP3 or CD player music
is not playing
Internal music not paused
Press the green play/pause music button on
the base.
External music input cord
not inserted
Make sure the external music input cord is
completely inserted into the headphone jack
on your MP3 or CD player.
Wireless remote is
not responding
Batteries in the remote are
weak or exhausted
Replace the batteries in the remote with three
"AAA" (LR03)
alkaline
batteries.
Toy is being used in room with
bright sunlight
Dim the light in the room the toy is being used.
Troubleshooting
Problem
Cause
Solution
Response on TV is
intermittent/erratic
Interference from
another infrared device
(ie.: remote control)
Do not use a remote control in the same room
when using this toy.
Batteries in the base are weak
or exhausted
Replace the batteries in the base with four,
new “AA” (LR6)
alkaline
batteries.
Image is stretched or
distorted on a wide
screen TV
TV aspect ratio
set incorrectly
This product is designed for use with a 4:3 aspect
ratio (display setting) and you should see black
bars on the sides of the image. For best picture,
do not use a 16:9 aspect ratio (stretched) wide
screen setting. For more information on changing
this setting, refer to your TV owner's manual.
TV
INPUT
AUDIO IN
LEFT
RIGHT
VIDEO IN
VCR
OR
White
Red
Yellow
TV
IMPORTANT!
Your TV, VCR or DVD player must have audio and video input jacks. The input jacks may be on
the back of your TV, VCR or DVD player.
