First Light C-BLUE One, Руководство пользователя

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Table 37 - Common issues and troubleshooting procedures
Issue Possible cause Troubleshooting
Cooling does not reach
the set point

The cooling plate is not in good thermal contact.

The cooling system is off or defective.

Check in Table 9 that the set points are within the reach of the system.

Make sure the camera’s fan is not blocked.

Make sure the cooling system is switched on, filled with liquid fluid and
that the liquid is flowing.
The camera has shut
down automatically

The camera has overheated.

The external power supply has been plugged in
when the camera was powered in PoCXP

Reboot the camera by unplugging/ replugging the power cord.
No signal on the status
LED

The camera is not powered

The LEDs may have been turned off

Check that the camera is correctly powered

Make sure the LEDs have not been turned off
The camera does not
make images

The camera is not properly connected

The CoaXPress® cable are inverted

..
Check that:

Cables are connected properly.

CoaXPress® cables are in good position.

Graphical User Interface software is running properly

Camera responds to software commands (i.e. thermal reading,
monitoring functions)
Then:

Restart the camera

Restart the computer
The camera is not
detected

The CoaXPress® cable are not in a correct
position.

Check that the camera is powered properly.

Check the CoaXPress® connectors are well connected.

Invert the CoaXPress® cables.
No power up with PoCXP
connection

The grabber may be configured to disable
automatic PoCXP connection.

Check that PoCXP discovery is enabled.