29
Problem
Cause
Solution
Fire too strong
Excessive air
Closure of primary air vent
to achieve the strength of
flame desired. If the problem persists, close the air in
the glass gradually.
Excessive draught
Install a
draught regulator.
TAS
Smoke emission
during lighting
Poor quality firewood
Not all types of wood offer the same performance. For
optimal conditions, We recommend that you
use the
fuels indicated
in section 3.1.
Smoke extractor flue too cold
Heat the smoke extractor flue in the initial phase of
combustion
with the help of a fire-lighter pack, a little
paper and small logs.
Smoke emission
during combustion
Room with depression
The atmospheric pressure of a room is low, causing the
smoke to drift in that direction, rather than be extracted
via the chimney. The solution is to
leave a window ajar
until the combustion reaches steady conditions. If the
problem persists, install a ventilation grille in the room.
Not enough firewood
A small quantity of material causes poor combustion
and a lower temperature of smoke causing reversals.
Use a
full load of firewood.
Insufficient draught
Check that the
smoke extractor flue is not obstruct
-
ed
, that its shape is suitable as described in section 2.2
and arrange de-sooting if necessary.
TAS
Wind in the smoke extractor
Install an
anti-reversal
system that prevents the entry
of wind in the smoke extractor.
TAS
The glass gets dirty
very quickly
Insufficient air from the glass
The self-cleaning system of the glass via the pumping
of air.
Open the air vent
in accordance with the instruc-
tions in section 3.2.
Damp or green firewood
Damp, green or very young firewood contains an ex
-
cessive quantity of water which results in much of the
heat energy evaporating with the water. The solution is
to
use quality firewood
or fuel in accordance with the
instructions in section 3.1.
Excessive draught
-
Install a
draught regulator.
TAS
It's not heating
Room with depression
In rooms with controlled mechanical ventilation systems
(CMVs) installed, it may be necessary to install an
air
intake from the exterior.
Opening a window and
leaving it ajar
may also help solve the problem.
TAS
Poor quality firewood
Poor quality firewood does not contribute enough en
-
ergy for combustion.
Use quality firewood
in accord-
ance with the instructions in section 3.1.
Insufficient air supply
If the supply of air is not sufficient, there won’t be ade
-
quate consumption.
Review the regulation of primary
air and through the glass
according to section 3.2.
Condensation appears after
several uses
Damp or green wood
Wood with too much humidity will cause the appear-
ance of remains of water and condensation. Use
qual-
ity wood
in accordance with the instructions in section
3.1.
Chimney conditions
Check that the
smoke extractor
is installed in ac-
cordance with the instructions in section 2.2. It is also
recommended to check the airtightness of the seal, im-
prove insulation and extend the height to 5 or 6 metres.
TAS
Not enough firewood
Ensure you make a full load in accordance with the rec-
ommendations in section 3.1. Low loads cause a lower
combustion temperature so the existing humidity is not
fully evaporated.
