
Chapter 4— Troubleshooting the Printer
42
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Print Quality Problems
If the labels are not being printed properly, check the following table to
locate the symptom and correct the problem.
Print Quality Problems
Symptom
Possible Causes
Solution
Blotches printing on labels.
Dirty printhead.
Clean the printhead. For help, see “Cleaning
the Printhead” in Chapter 3.
Dirty media path or rollers.
Clean the media path. For help, see
“Cleaning the Media Guides and Media
Path” in Chapter 3.
Poor quality label or ribbon stock.
Use only Intermec label and ribbon stock to
ensure superior print quality and product
performance.
Printing is too light or too
dark.
Incorrect darkness adjust control setting.
Adjust the control to achieve the best print
quality. For help, see “Adjusting the Print
Darkness” in Chapter 5.
Incorrect media sensitivity setting.
Change sensitivity setting to match the type
of media you are using (for help, see “Setting
the Media Sensitivity Number” in Chapter
1). If you set the sensitivity setting correctly,
try changing the dark adjust.
Poor quality label or ribbon stock.
Use only Intermec label and ribbon stock to
ensure superior print quality and product
performance.
Dirty printhead.
Clean the printhead. For help, see “Cleaning
the Printhead” in Chapter 3.
Printing not aligned on
label.
Printer is misfeeding media.
Make sure you have correctly installed the
media. For help, see “Loading Media Into
the Printer” in Chapter 1.
Labels are not stopping at
the right point for removal.
Incorrect label rest point setting.
Adjust the label rest point. For help, see the
PrintSet online help or the
IPL Programming
Reference Manual
.
Print quality is poor.
Incorrect media sensitivity setting.
Change sensitivity setting to match the type
of media you are using. If you set the
sensitivity setting correctly, try changing the
print darkness. For help, see the PrintSet
online help or the
IPL Programming
Reference Manual
.
Incorrect darkness control setting.
Adjust the darkness adjust control. For help,
see “Adjusting the Print Darkness” in
Chapter 5.
Print speed exceeds the capability of the
media.
Lower the print speed or use Intermec media
recommended for the print speed.
Printhead, platen roller, or label path are
dirty.
Clean printhead, platen roller, and label path
as described in Chapter 3, “Maintaining the
Printer.”