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Faro Freestyle 2, Руководство пользователя

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Appendix B: Technical Support

FARO Technologies, Inc. is committed to providing the best technical support to our customers. If you
have any problem using one of our products, follow these steps before contacting our Technical Support
Team:

•

Be sure to read the relevant sections of the documentation to find the help you need.

•

Visit the FARO Customer Care area on the Internet at

www.faro.com

to search our technical support

database. This is available 24 hours a day 7 days a week.

•

Document the problem you are experiencing. Be as specific as you can. The more information you
have, the easier the issue will be to solve.

•

If you still cannot resolve your issue, have your device’s serial number available

before calling

.

•

Emails or faxes sent outside regular working hours usually are answered before 12:00 P.M. the next
working day. Should our staff be on other calls, leave a voice mail message; calls are always returned
within 24 hours. Remember to leave a detailed description of your question and your device's Serial
Number. Do not forget to include your name, fax number, telephone number and extension so we
can reach you promptly.

NOTICE:

Back up all data on the Mobile PC before sending it for service.

All scan data and any

other files you may have copied to the Mobile PC will be erased

and the operating system

and applications will be reinstalled before the PC is returned.

North America

Support Hours (Monday through Friday)
8:00 A.M. to 7:00 P.M. Eastern Standard Time (EST)
Email: [email protected]
Phone: +1 800 736 2771, +1 407 333 3182 (Worldwide)
Mexico: 866-874-1154

Fax: +1 407-562-5294

Europe

Support Hours (Monday through Friday)
8:00 A.M. to 5:00 P.M. Central European Standard Time (CET)
Email: [email protected]
Phone: +800 3276 7378, +49 7150 9797-400 (Worldwide)
Fax: +800 3276 1737, +49 7150 9797-9400 (Worldwide)

Asia

Support Hours (Monday through Friday)
8:30 A.M. to 5:30 P.M. Singapore Standard Time (SST)
Email: [email protected]
Phone: +1 800 511 1360, +65 6511 1350 (Worldwide)
Fax: +65 6543 0111

FARO Freestyle 2 User Manual

Appendix B: Technical Support

FARO Freestyle 2 (August 2020)

Page 49 of 58

Содержание Freestyle 2

Страница 1: ...Freestyle 2 User Manual August 2020...

Страница 2: ...R USE OF THE FARO LASER SCANNER FARO SCANPLAN FARO FREESTYLE 2 OR THEIR MATERIALS THE SOLE AND EXCLUSIVE LIABILITY TO FARO TECHNOLOGIES INC REGARDLESS OF THE FORM OF ACTION SHALL NOT EXCEED THE PURCHA...

Страница 3: ...a Safety 10 Safety During Work 10 Transport 11 Storage 11 Servicing 12 Power Block Battery Safety Measures 12 Chapter 3 Freestyle 2 Parts and their Functions 13 Included Equipment 13 Required Addition...

Страница 4: ...Scanning 29 Scanning Tutorials 31 Start Scanning 31 Tracking Lost Resume Tracking 33 Low Storage Space and Battery 33 Stop Capturing 34 Your First Results 34 Anchor Points 34 Chapter 7 Process the Sc...

Страница 5: ...with Markers 48 Appendix B Technical Support 49 Appendix C Technical Data 51 General 51 Performance Specifications 51 Laser Optical Transmitter 52 Cameras 52 Mobile PC 53 Mobile PC LEDs 53 Freestyle...

Страница 6: ...Page 6 of 58 FARO Freestyle 2 August 2020 FARO Freestyle 2 User Manual Contents...

Страница 7: ...to an operating procedure or practice that if not correctly performed or adhered to could result in personal injury Do not proceed beyond a CAUTION notice until the indicated conditions are fully unde...

Страница 8: ...his user manual and considered any hazard that might be involved General Safety Information Material Damage or Bad Measuring Accuracy Do not expose the devices to the following Do not open the housing...

Страница 9: ...chnical Data on page 51 Do not expose to dust sand or other abrasive materials which will damage the glass covers of the cameras Laser Safety The Freestyle 2 is classified as a class 1 laser in accord...

Страница 10: ...ized by FARO may be used according to the instructions obtained from FARO Do not use parts which have not been supplied or recommended by FARO Take care that the vents of the devices are not blocked w...

Страница 11: ...in a road vehicle make sure to use its original transport case and a suitable outer cardboard box for best protection against shock and vibration The FARO batteries are lithium ion batteries and are t...

Страница 12: ...re Recommended charging temperatures 10 C 50 F to 30 C 86 F Discharge within limits of 20 C 4 F and 60 C 140 F temperature Recommended operating temperatures 5 C 41 F to 40 C 104 F Insert or remove ba...

Страница 13: ...msung A71 phone or other compatible Android phone having at least the same performance specification Internet access is required to install the Freestyle 2 app PC for SCENE Refer to the SCENE manual f...

Страница 14: ...D lights Exhaust vent on left side Cooling vent Mobile phone Flashlight button on off auto Multi purpose button USB Port and GPIO interface not for customer use Data and power cable FARO Freestyle 2 U...

Страница 15: ...ottom side components Infrared cameras LED Flashlight 6 total Color camera Infrared projector with class 1 laser FARO Freestyle 2 User Manual Chapter 3 Freestyle 2 Parts and their Functions FARO Frees...

Страница 16: ...external power source your Mobile PC can run without a Power Block or charge an empty Power Block For charging the Power Block the device need not be turned on LED Indicator LED at power socket For m...

Страница 17: ...e PC and Freestyle 2 Ensure that your Power Block type label includes the designation HC Data and power socket only for connection to Freestyle 2 Blue LED in button See Technical data on page 61 for b...

Страница 18: ...egration with FARO Focuss laser scanner scan data No artificial targets required How it Works The Freestyle 2 projects a pattern of small infrared dots on the surface of the object The two infrared ca...

Страница 19: ...an software can usually register scans automatically otherwise you must register them manually also known as placing the scans Marker an artificial target consisting of a special printed symbol that y...

Страница 20: ...Block turn it 180 degrees and try again 2 Connect the power supply to the mains and insert into the Mobile PC the LED will blink green for one second and then blink blue while charging When charging...

Страница 21: ...p are fully locked CAUTION The Mobile PC has three air vents one on the front and one on each side The vents must not be obstructed while the Mobile PC is switched on If the vents are obstructed the d...

Страница 22: ...screw to between 0 5 Nm and 1 5 Nm Too much torque can damage the housing while too little may not firmly attach the mounting plate NOTE If you don t have a torque wrench tighten the screw until you...

Страница 23: ...click into place Ensure that the clip is fully locked For additional safety you can tighten the remaining screw on the right side of the clip To unlock the clip push the button While pushing you can...

Страница 24: ...Google Play store and install on your phone NOTICE Although the magnets hold the phone firmly in place on the handset bumping the phone or moving the handset quickly or in a jerking manner can cause...

Страница 25: ...4 Adjust the Recording Settings on page 28 5 Optional Adjust White Balance on page 28 6 Start Scanning on page 31 7 Process the Scan Project on page 36 8 Use a Scan Project in SCENE on page 38 Attach...

Страница 26: ...the Power Block into the slot and press gently until the Power Block latches click into place NOTICE Do not force the Power Block into the slot If the Power Block does not easily click into place chec...

Страница 27: ...WiFi enables more flexibility If you want to use the USB cable disable WiFi on the phone The USB connection in the next step will not work unless WiFi is disabled If you want to use WiFi open the came...

Страница 28: ...When scanning in areas without flat surfaces scanning without plane detection may lead to a slightly better performance Color Scan Switch this off if you prefer a grayscale scan Flash Use this to swit...

Страница 29: ...ay object press the center button on the handset to lock the white balance 4 Move handset around in the area looking at the colors represented on screen and comparing them with the colors you actually...

Страница 30: ...gh accuracy tasks Avoid scanning your shadow while making outdoor scans having only plain colored surfaces e g a white wall in the handset s field of view having only shiny surfaces in the handset s f...

Страница 31: ...ts to your scanning technique affect the information that the Freestyle 2 is able to collect Start Scanning WARNING Eye injuries caused by laser beams Although the handset is classified as a laser cla...

Страница 32: ...app Press the center button on top of Freestyle 2 Tip You can start scanning with this button no matter what the app currently shows After a few seconds a window appears with the 3D Point Cloud View T...

Страница 33: ...ions it might be difficult to resume tracking If the app can t resume tracking within 20 seconds it automatically stops capturing and starts with a new scan When you process your scan project later on...

Страница 34: ...k again Note that you cannot process and scan at the same time Automatic Leveling Freestyle 2 uses built in sensors to level scans automatically The z direction is up for all scans Anchor Points Ancho...

Страница 35: ...hat area the software will automatically search for the anchor point in the 3D point cloud and it will display in blue if it is detected and aligned properly FARO Freestyle 2 User Manual Chapter 6 Sca...

Страница 36: ...process 2 Tap Process 3 Choose the processing options you want to use Two presets are available Fast Processing and Accurate Processing Choose one modify as necessary and select Start processing See b...

Страница 37: ...istory after processing is complete Select this option if you want to save space and reduce project size but only if you are sure that you never want to process the scan again NOTE The Delete raw data...

Страница 38: ...tps knowledge faro com Software FARO_SCENE SCENE to help you become a SCENE expert Optional Export the Project to a USB Flash Drive Process the project before you export the project Process the Scan P...

Страница 39: ...to register the scans in your project if it contains more than one 1 Select the Registration tab 2 Select Automatic Registration with targets 3 Select the scans cluster 4 Click Select Method and adjus...

Страница 40: ...rride this manually when creating a scan Delete Exported Projects Deletes all scan projects that have already been exported General Settings Length unit Set the default units to meters or feet Theme S...

Страница 41: ...he best results from Freestyle 2 Scanning tutorials Scanning modes that do not save data but instead provide real time feedback about the information that the Freestyle 2 is capturing Use this mode to...

Страница 42: ...e to compensate the device is on site right before capturing Each Freestyle 2 kit includes a reference plate and a corresponding calibration file which is found on the provided USB flash drive Prepara...

Страница 43: ...ation Figure 10 2 Reference plate number dialog 7 Enter the reference plate s number leaving out CP and any leading zeros and tap the OK button 8 The start window of the compensation is displayed Star...

Страница 44: ...e position of the handset is correct the red 4 on the right side of the screen will turn green and quickly count down to 0 If the handset remains in the correct position during the countdown then gree...

Страница 45: ...e cameras Compensation Report The compensation report is saved as a PDF file You can find it in your scan project folder in a subfolder called compensationReports The Compensation report states whethe...

Страница 46: ...an alcohol free cleaning fluid in spray bottle Slightly Dirty Glass Wipe the contaminated glass with the tissue Very Dirty Glass Mist a tissue with the cleaning fluid do not soak Carefully wipe the co...

Страница 47: ...al waste but instead must be returned to a recycling facility for electric and electronic devices Contact your local government or local waste disposal operators to ensure you comply with local laws F...

Страница 48: ...that every marker plate in the scan has a unique number Do not use plates with duplicate numbers When using self printed markers place them only on flat surfaces Do not move the markers until the scan...

Страница 49: ...leave a detailed description of your question and your device s Serial Number Do not forget to include your name fax number telephone number and extension so we can reach you promptly NOTICE Back up...

Страница 50: ...port Hours Monday through Friday 9 30 A M to 5 30 P M India Standard Time IST Email supportindia faro com Phone 1800 1028456 Fax 91 11 4646 5660 End User Documents All documents related to the Softwar...

Страница 51: ...thout cable height 130 mm Performance Specifications Resolution at 0 5 m Identifiable feature Up to 0 2 mm 3D point accuracy whole scan accuracy a 0 5 mm a1 sigma standard deviation measured on refere...

Страница 52: ...nm Cameras Recorded 3D pointsa Up to 220 000 points s point cloud density increases with time Best points filterb Noise reduction of typically 40 when scanning the same object from different distance...

Страница 53: ...s connected Blue flashing Device is booting or shutting down Blue Device operable Blue flashing quick Device error Power Block Status LED Condition Blue In battery operation battery charge 15 When pow...

Страница 54: ...inutes Stop scanning as soon as possible and recharge the Power Block Freestyle 2 LED Codes The three LEDs on the top of the device Color State All 3 LEDs flash blue Freestyle 2 connecting to the Mobi...

Страница 55: ...ed by the designer of the circuit L loop closing The process of correcting small tracking errors so that areas that are recorded more than once in a single scan are properly positioned with respect to...

Страница 56: ...ile T target A physical object in the area to be scanned that can be detect by the software and used to register the scans A target can be a naturally occurring plane such as a wall or desk or a marke...

Страница 57: ...evice complies with Industry Canada s license exempt RSSs Operation is subject to the fol lowing two conditions 1 This device may not cause interference and 2 This device must accept any interfer ence...

Страница 58: ...2 01 01 Xilin Districentre Building B SINGAPORE 486548 TEL 65 6511 1350 Email supportap faro com FARO Japan c 716 Kumada Nagakute City Aichi 480 1144 Japan Tel 0120 922 927 0561 63 1411 FAX 0561 63 1...

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