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System Requirements
System Requirements for Mac
• G4/G5 or Intel based Apple Macintosh Computer
• Mac OS X 10.4 or newer
• Available USB port or available eSATA port
System Requirement for PC
• X86-based PC, 1.6GHz or faster CPU
• Microsoft® Windows® XP SP2, Vista, Seven
• Microsoft® Windows Server® 2003, 2008
• Available USB or available eSATA port
USB 2.0 compatibility with USB 1.1
USB 2.0 ports are backward compatible with USB 1.1. However,
if you connect the drive to a USB 1.1 port, it will operate at USB
1.1 speeds.
If your computer does not have eSATA ports, you may purchase
an eSATA expansion card for your computer. Contact your
authorized Fantom Drives reseller for further details.
Q: Can I leave my GreenDrive on all the time, or should I turn
it off when not in use?
A: The GreenDrive is meant to be left on, but does not add any
limitations on being turned off. Drive reliability is affected by
repeated power cycles, and the GreenDrive cannot alleviate this.
In addition, Micronet recommends that the drive’s power supply
is connected through a UPS or surge protector; In the case of
a power surge, or brown/black out, the hard drive’s sensitive
electrical components will not be damaged.
FAQs for Mac Users:
Q: Why is my drive asking me to format it? It was already
formatted and it contains data.
A1:Run a disk repair utility on the drive.
A2:Perform permission repair on your system drive. Open the
disk utility (located in /Applications/Utilities/Disk Utility.app.)
Select your system drive (usually the first disk listed) and click
"Repair Disk Permissions" in the "First Aid" Tab.
A3:Restart your computer. As soon as the bootup chime
sounds, press and hold down the option-command-p-r key
combination to reset the PRAM. Release the keys when
the chime sounds a second time. Please refer to your Mac
manual for more information on these procedures
Q: My computer does not recognize the drive.
A: Check to make sure that all of your connections are secure
and that the power switch is in the "ON" position. Then check if
your External Hard drive is listed in the Apple System Profiler. If the
problem persists, verify that the appropriate port used is functioning.
Q: I'm trying to copy files to/from FAT32 volumes or network
shares, and it keeps failing.
A: FAT32, HFS+, and other file system formats allow different
standards of filename length or use of special characters.
Rename the offending file(s) and try the operation again.
Q: I have a FAT32 disk, and when I try to copy a large file I
get an error saying there is not enough room on the drive-- I
have lots of free space!
A: FAT32 only allows files up to 4GB in size. To copy larger files,
please reformat the volume using MacOS Extended Format.