Pellets Stove
20
20
20
20
•
IF THERE IS A PROBLEM
IF THERE IS A PROBLEM
IF THERE IS A PROBLEM
IF THERE IS A PROBLEM
Problem
Problem
Problem
Problem Cause
Cause
Cause
Cause Solution
Solution
Solution
Solution
•
The control panel
doesn’t start
•
The stove hasn’t got electrical input
•
Card protection fuse is burned
•
Control panel is faulty
•
Flat cable is faulty
•
Electronic card is faulty
•
Verify if the plug is connected
•
Replace the fuse. Call a specialised
technician
•
Replace the control panel
cod.Com0241. Call a specialised
technician
•
Replace the flat cable
cod.Com0240. Call a specialised
technician
•
Replace the electronic card
cod.Com0231. Call a specialised
technician
•
The stove doesn’t start.
Alarm displayed: “AlAr
no FirE”
•
The tank is empty
•
The brazier isn’t cleaned
•
The feeler hasn’t detected the
minimum threshold to start
•
Starting plug is faulty
•
Outside temperature is too cold
•
Pellets are wet
•
Thermal feeler is blocked
•
Electronic card is faulty
•
Fill the tank
•
Clean the brazier (see Maintenance)
•
Empty the brazier and start again, if
the problem continues call a
specialised technician
•
Replace the plug, cod Com0234.
Call a specialised technician
•
Restart the stove
•
Pellets must be stored in a dry room.
Verify
•
Replace the feeler, cod Com0139.
Call a specialised technician
•
Replace the card, cod Com0231.
Call a specialised technician
•
Pellets don’t get to the
fire box
•
The tank is empty
•
Cochlea is blocked by a strange object
(ex. Nails)
•
Cochlea gear motor is damaged
•
Verify if there is an alarm activated on
display (ex. AlAr dEP., AlAr Sic…..)
•
Fill the tank
•
Unplug the plug, move the inside
hand protection of the tank, empty
the tank, clean the cochlea e start
again
•
Replace the gear motor, cod
Com0232. Call a specialised
technician
•
Call a specialised technician to
check the stove and detect the
problem
•
The fire goes out and
the stove stops
•
The tank is empty
•
Cochlea is blocked by a strange object
(ex. Nails)
•
Pellets aren’t of good quality
•
The phase 1 parameter set in the
electronic card is too low
•
Verify if there is an alarm activated on
display (ex. AlAr dEP, AlAr Sic…..)
•
Fill the tank
•
Unplug the plug, move the inside
hand protection of the tank, empty
the tank, clean the cochlea e start
again
•
Try different types of pellets
•
The pellets supply must be regulated
by a specialised technician
•
Call a specialised technician to
check the stove and detect the
problem
•
The fire has a weak
and orange flame,
pellets don’t burn
correctly and the glass
gets black
•
The air for combustion isn’t enough
•
The waste pipe is blocked
•
The stove is obstructed
•
Fumes extractor is damaged
•
Check the following: possible
obstructions of the air inlet on the
back of the stove: brazier grid holes
obstructed and/or brazier box with
too much hash: exchanger pipes too
dirty; clean the extractor blades and
its scroll (see Maintenance)
•
Exhaust chimney is partially or
totally obstructed (call an expert
