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A1400 AIR
81
532129 04 - Rev.B
Tr
ansla
tion of the original instruc
tions
ENGLISH
15.2 TROUBLESHOOTING
Below is a guide for any situations not included in the system diag-
nostics (alerts/errors).
20
Troubleshooting guide
CONDITION
SUGGESTION
SDK EVO off
-
there is no mains voltage and the board is operating on battery with NIGHT-TIME operative function and energy saving
condition
-
connection to the board has been interrupted: check the cables and wiring between the SDK EVO and the board
-
the board is not working correctly: replace the board
All LEDs are off
-
ensure fuse 5x20 T2.5A inside the power supply unit has not tripped
-
check correct insertion of J1 connector on the board
-
check connection with power supply unit
-
the board is not working correctly: replace the board
POWER LED off
LED 24V
on
-
no mains power and the board is working on battery
-
no mains power
the door DOES NOT CLOSE
-
the safeties in closing are busy
-
the emergencies are active
-
ensure DOOR OPEN operative function has not been selected
-
ensure MANUAL operative function has not been selected
-
check motor connection
-
check presence of motor power supply voltage
The door DOES NOT OPEN
-
the safeties in opening are engaged
-
the emergencies are active
-
ensure MANUAL operative function has not been selected
-
ensure NIGHT-TIME operative function has not been selected
-
check motor connection
-
ensure the motor block is not blocked
-
check presence of motor power supply voltage
The door CLOSES instead of OPENING and
VICE VERSA
-
check the belt fitting on the board and perform a SETUP
The door only moves for short stretches
-
check correct insertion of the connector of the encoder
-
check encoder integrity
-
check integrity of flat encoder connection cable
The door performs movements at very
low speed
-
ensure the selected speed levels are as desired
-
ensure the selected slowing down spaces are as desired
The door accelerates or slows down sud-
denly during an acceleration in opening
and/or closing.
-
modify on the display values
CF
CF
and
tF
tF
.
The door does not perform SETUP
-
door set in NIGHT-TIME function
-
door set in MANUAL function
-
active internal or external release
-
the emergencies are active
-
motor or encoder not connected, not powered or faulty
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