CHAPTER D
383
Troubleshooting
Q. I am trying to change Primary and Backup Content Scanner
Servers settings through F-Secure Policy Manager Console, but
the changes did not affect F-Secure Anti-Virus for Microsoft
Exchange. Why?
A. Primary and Backup Content Scanner Servers settings are initially
configured during the installation of F-Secure Anti-Virus for Microsoft
Exchange and can thus be viewed on the
Status
tab of F-Secure
Policy Manager Console. To override the settings made by the setup
program, select the
Final
check box when changing this setting in
F-Secure Policy Manager Console for the first time. This also applies
to the Port and Quarantine storage settings of F-Secure Anti-Virus for
Microsoft Exchange and to the Working directory and Quarantine
storage settings of F-Secure Content Scanner Server.
Q. A message has an attachment with a file extension that should
be stripped. Why the attachment was not stripped?
A. F-Secure Anti-Virus for Microsoft Exchange does not strip
attachments with a size of 0 Kb, as they cannot contain any malicious
code.
Q. I have a Public Folder that is excluded from the virus scan, but
some messages are scanned and disinfected before they arrive
to the excluded Public Folder. Why?
A. If you send a message from a MAPI client, the message goes to the
Outbox folder before it is sent to the Public Folder. The message is
scanned when it is in the Outbox folder according to the processing
settings for this mailbox. When the message arrives in the Public
Folder, it is scanned according to the Public Folder processing
settings. Thus, messages sent with SMTP are not scanned in
excluded Public Folders.
Содержание ANTI-VIRUS FOR MICROSOFT EXCHANGE 6.62 -
Страница 1: ...F Secure Anti Virus for Microsoft Exchange Administrator s Guide ...
Страница 9: ...9 ABOUT THIS GUIDE How This Guide Is Organized 10 Conventions Used in F Secure Guides 13 ...
Страница 23: ...23 2 DEPLOYMENT Installation Modes 24 Network Requirements 24 Deployment Scenarios 25 ...
Страница 41: ...CHAPTER3 41 Installation Click Next to continue Step 3 Read the licence agreement ...
Страница 44: ...44 Step 6 Choose the destination folder for the installation Click Next to continue ...
Страница 56: ...56 Step 16 The list of components that will be installed is displayed Click Start to install listed components ...
Страница 57: ...CHAPTER3 57 Installation Step 17 The installation status of the components is displayed Click Next to continue ...
Страница 134: ...134 Inbound Mail Figure 5 4 Real Time Processing Virus Scanning Inbound Mail settings ...
Страница 138: ...138 Outbound Figure 5 5 Real Time Processing Virus Scanning Outbound Mail settings ...
Страница 142: ...142 Figure 5 6 Real Time Processing Virus Scanning Public Folders settings ...
Страница 152: ...152 Figure 5 9 Real Time Processing Content Blocking Inbound Mail Content Filtering settings ...
Страница 178: ...178 5 2 5 Quarantine Figure 5 17 Quarantine settings ...
Страница 254: ...254 Figure 6 15 Manual Processing page ...
Страница 258: ...258 Quarantine Thresholds Figure 6 17 Quarantine thresholds settings ...
Страница 364: ...364 B APPENDIX Variables in Warning Messages List of Variables 365 Outbreak Management Alert Variables 367 ...
Страница 392: ...392 Technical Support F Secure Online Support Resources 393 Web Club 395 Virus Descriptions on the Web 395 ...
Страница 397: ......