Chapter 1: Installation Overview
Ridgeline Installation and Upgrade Guide
12
To get an evaluation license:
1
Go to:
www.extremenetworks.com/go/ridgelinelicense
2
Select the option to obtain an evaluation license key.
3
Enter your name, company information, and similar information, and an email address to which
your license key should be sent.
Your evaluation license key will be sent to you by return email.
If your evaluation license expires before you have finished evaluating the product, you can request
another evaluation key, up to three evaluation keys for a total of 90 days of evaluation use.
Permanent License
A
permanent
license has no time limit. Permanent licenses are sold based on the number of devices you
want Ridgeline to manage.
To obtain a permanent license:
1
You must provide your activation key, found on the license agreement shipped with your purchased
product.
2
Fill in the requested information, and enter your activation key. The activation key is a 14-character
key that starts with “AC” found on the License Agreement you received when you purchased the
product.
Your permanent license key will be sent to you by return email.
Distinguishing Between a License Key and an Activation Key
Both permanent and evaluation license keys are 14-character keys that start with “RS” and are followed
by 12 additional upper- and lower-case alphabetic characters, numbers, and special characters such as
“+”.
The license key is NOT the same as the activation key, which starts with “AC,” and is found on the
License Agreement shipped with your purchased product. You use the activation key to obtain a
permanent license.
Installing a Permanent License When an Evaluation
License is Already Installed
To install a Ridgeline evaluation or permanent license, or to upgrade an evaluation license to a
permanent license you must run the License Manager. Until you install a license, no client will be able
to connect to the Ridgeline server. Refer to
“Adding or Upgrading a License Key” on page 40
for
instructions to do this.
