Contents
Ridgeline Installation and Upgrade Guide
4
Ridgeline Installation Complete.......................................................................................................................38
Windows System Restart ................................................................................................................................39
Viewing Installation Logs.................................................................................................................................39
Launching the License Manager .....................................................................................................................40
Adding or Upgrading a License Key .......................................................................................................................40
Adding a License for an Upgrade Product ......................................................................................................41
Starting and Stopping the Ridgeline Server ...........................................................................................................41
Starting the Server on Windows......................................................................................................................42
Stopping the Server on Windows ....................................................................................................................42
Linux and Solaris Command Summary...........................................................................................................42
Starting the Server on Linux or Solaris ...........................................................................................................43
Stopping the Server on Linux or Solaris..........................................................................................................43
Configuring the Ridgeline Server for NATed Client Connections ...........................................................................43
Installing Ridgeline on a Multi-Homed Server ........................................................................................................44
Installing a Difference Viewer .................................................................................................................................46
For Windows .....................................................................................................................................46
For Linux or Solaris...........................................................................................................................46
Enabling SSH for Secure Communications............................................................................................................46
The Ridgeline SSH Enabling Key ...................................................................................................................47
Uninstalling the Ridgeline Server Software ............................................................................................................47
Uninstalling the Server on Windows................................................................................................................47
Uninstalling the Server on Linux or Solaris .....................................................................................................52
Viewing Uninstall Logs ....................................................................................................................................52
Chapter 4: Launching the Ridgeline 3.1 Client ...................................................................................... 53
About the Client Initialization Process ....................................................................................................................53
Launching the Client Application ............................................................................................................................53
Disabling Installation of Desktop Shortcuts ............................................................................................................56
Configuring the Firefox Browser for the Java Plug-In.............................................................................................57
Chapter 5: Upgrading the Ridgeline Software ....................................................................................... 59
Ridgeline Software Upgrade Overview...................................................................................................................59
Installing a Service Pack Release ..........................................................................................................................60
Installing a Service Pack on Windows Systems..............................................................................................61
Uninstalling the Service Pack on Windows Systems ......................................................................................63
Uninstalling a Service Pack from the Windows Control Panel .................................................................65
Installing a Service Pack on Solaris or Linux Systems....................................................................................65
Uninstalling the Service Pack on Solaris or Linux Systems ............................................................................66
Upgrading from EPICenter or Ridgeline Service Advisor to Ridgeline ...................................................................67
Migrating the Database ..........................................................................................................................................67
Migrating the Database when Ridgeline and a Previous Version are Installed on the Same Server..............67
Migrating the Database from Another Server or Operating System to a Server with Ridgeline Installed .......69
Exporting Database Information ..............................................................................................................69
Importing a Database...............................................................................................................................72
