WARRANTY
43
Chapter 13
WARRANTY
EXTRAFLAME S.p.A. reminds you that the manufacturer is the owner of the rights envisioned by the
Legislative Decree dated 2 February 2002, n. 24 and the following warranty does jeopardise these
rights.
This warranty certifi cate, granted by Extrafl ame S.p.A., with offi
ces in Montecchio Precalcino (VI), via
dell’Artigianato 10, refers to all stove components supplied by Extrafl ame S.p.A. and is extended to the free
repair or replacement of any part of the defective appliance, on the condition that:
the same defect is detected within 2 YEARS from the product delivery date and is communicated to
an Extrafl ame S.p.A. After-Sales Centre within 2 months from its discovery;
is recognised as such by an Extrafl ame S.p.A. After-Sales Centre
No cost or expense will be charged to the client for interventions that the Extrafl ame S.p.A. After-Sales
Centre will carry out if provided by the warranty certifi cate.
WARRANTY CONDITIONS
The warranty is considered valid on the condition that:
The stove is installed in compliance with the Standards in force on this subject, the prescriptions
1.
contained in this manual and professionally qualifi ed staff .
The customer has fi lled-in and signed the warranty certifi cate, validated by the Extrafl ame S.p.A.
2.
Technical After-sales Service or the dealer.
The warranty document, fi lled-in and accompanied by the receipt, must be kept and shown to staff of
3.
the Extrafl ame S.p.A. Technical After-sales Service in the case of intervention.
The warranty is not considered valid in the following cases:
The warranty conditions described above have not been respected.
1.
Installation has not been performed with respect to the Standards in force regarding the provisions
2.
described in this manual.
Negligence of the customer due to lack of or incorrect maintenance of the product.
3.
Presence of electric and/or hydraulic plants that do not comply with the standards in force.
4.
Damages deriving from atmospheric agents, chemicals, electro-chemicals, improper use of the
5.
product, modifi cations or tampering of the product, ineffi
cacy and/or unsuitability of the fl ue and/or
other causes not deriving from the manufacture of the product.
Damage caused by normal corrosion or deposits typical of the central heating systems (condition
6.
valid for water products).
Damage caused to the stove owing to the use on non-original spare parts or consequences of
7.
interventions carried out by technical staff not authorised by Extrafl ame S.p.A.
Improper or negligent use of the stove.
8.
All damage caused by transport. It is therefore recommended to carefully check the goods on
9.
receipt, informing the dealer of any damage immediately, making a note on the transport document
and on the carrier’s copy.
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