Operating problems, causes and remedies
Error messages (power source)
Item No.: 099-004833-EWM01
121
9
Operating problems, causes and remedies
9.1
Error messages (power source)
All machines are subject to rigorous production and final checks. If, despite this, anything fails to work at
any time, please check machine using the chart below. If none of the fault rectification procedures
described leads to the correct functioning of the machine, please inform your authorised dealer.
A welding machine error is indicated by an error code being displayed (see table) on the display
on the machine control.
In the event of a machine error, the power unit is shut down.
• If multiple errors occur, these are displayed in succession.
• Document machine errors and inform service staff as necessary.
Category
Error
a) b) c)
Possible cause
Remedy
Error 1
(Ov.Vol)
- - x Mains
–
excess
voltage
Error 2
(Un.Vol)
- - x Mains
–
undervoltage
Check the mains voltages and compare with
the welding machine connection (see
Technical data, chapter 1)
Error 3
(Temp)
x
-
-
Welding machine - excess
temperature
Allow the machine to cool down (main switch
to “1”)
Error 4
(Water)
-
-
x
Coolant level low
Top up the coolant
Leak in the coolant circuit > rectify the leak
and top up the coolant
Coolant pump is not working > check excess
current release on air cooling unit
Error 5
(Wi.Spe)
-
x
-
Error in WF case, tachometer
error
Check the wire feed unit
Tachometer generator not issuing a signal,
M3.00 defective > information service dept.
Error 7
(Se.Vol)
-
-
x
Secondary excess voltage
Inverter error > inform Service
Error 8
(no PE)
- - x Earth
fault
between
welding
wire and earth line
(PHOENIX 300 only)
Separate the connection between the
welding wire and case or an earthed object
Error 9
(fast
stop)
x
-
-
Fast shut-down triggered by
BUSINT X10 or RINT X11
Rectify error on robot
Error 10
(no arc)
- x - Arc
interruption
Fast shut-down triggered by
BUSINT X10 or RINT X11
Check wire feed
Error 11
(no ign)
-
x
-
Ignition error after 5 seconds
Triggered by BUSINT X10 or
RINT X11
Check wire feed
Category legend for error reset
a) The error message will disappear once the error has been rectified.
b) Error message can be reset using the following button:
PHOENIX
EXPERT RC CAR
EXPERT
PROGRESS
1 x
Enter
SP
c) Errors can only be reset by switching the machine on and off again.