EVGA Z390 DARK (131-CS-E399)
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Troubleshooting
Replacing a BIOS chip
Replacing a BIOS chip is typically unnecessary. In most cases, this is only needed after
one of the following:
Power failure during a BIOS update
Failed overclock that does not recover after a hard CMOS reset
Your motherboard was purchased just as a new line of CPUs were being
released and you purchased the motherboard and one of the new CPUs at the
same time (e.g. The Intel
®
Broadwell CPUs launched approximately nine
months after the Z97 motherboards launched). Chances are, if you purchased
the board and CPU together in that timeframe, retail motherboards may not
have the latest BIOS with compatibility added for that new CPU, and the board
may need a BIOS update to be able to POST successfully.
FOR ANY AND ALL INSTANCES WHERE YOU THINK YOU MAY NEED
A REPLACEMENT BIOS CHIP, PLEASE CALL CUSTOMER SERVICE
IMMEDIATELY. DO NOT ATTEMPT TO REPLACE THE BIOS CHIP
WITH ONE **NOT** SUPPLIED BY EVGA, AS EVGA CANNOT
OTHERWISE GUARANTEE COMPATIBILITY. CONTACT
INFORMATION, HOURS, AND LOCATIONS FOR ALL EVGA CUSTOMER
SUPPORT OFFICES CAN BE FOUND HERE:
http://www.evga.com/about/contactus/
AMERICAN CUSTOMER SUPPORT IS AVAILABLE 24/7.
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