18
163
Eversense CGM User Guide
Trend Arrows
Q: My trend arrows and glucose alerts do not match.
A: Trend arrows indicate the rate and direction of
change in glucose levels. For example, you may have
a trend arrow that points up or down (indicating slow
or rapid changes). Glucose alerts notify you when
your current glucose level reaches the alert level you
set, regardless of the rate or direction of change.
Q: My trend arrow is missing.
A: The CGM System uses the
last 20 minutes of
continuous glucose data
for calculating and
displaying the trend arrow. When there are not
enough sensor values available for the calculation,
the arrow is not displayed. You should not make
treatment decisions unless you see a glucose value, a
trend arrow, and consider recent trends and alerts.
App
Q: What will happen if I re-install the app?
A: Upon re-installing the app, the app will download
historical data only from the last 3 days.
Q: What version of the app is installed on my mobile
device?
A: You can find the app software version by tapping
Menu
>
About
>
Product Information
.
Q: How will my app be updated?
A: Visit www.eversensediabetes.com for instructions on
updating the app software.
Q: What devices are compatible with the Eversense
App?
A: Visit www.eversensediabetes.com for a list of
compatible devices.
LBL-1602-01-001 Rev N_Eversense User Guide_mgdL_R1.indd 163
LBL-1602-01-001 Rev N_Eversense User Guide_mgdL_R1.indd 163
2/26/20 12:59 PM
2/26/20 12:59 PM
