22
TROUBLE SHOOTING
For queries or additional product information, please call our Service Centre on:
087 997 0865
Please have your model name on hand.
www.everlastsa.co.za
Everlast/SA
everlast_sa
PROBLEM
CAUSE
SOLUTION
Treadmill will not start
Equipment not plugged in
Safety Key not inserted
Plug cord into electrical outlet
Insert Safety Key correctly
Running speed
inaccurate
Not calibrated correctly
Re-calibrate speed setting
Speed set in the wrong
units of measurement
Change setting to proper units
Running belt not
centered
Running belt tension not properly
set belt moves to the left or right
sides of the running board
Tighten the adjustment bolts on the left and right
side of the rear roller
Computer not working
Wires from the computer
and bottom control board not
properly connected.
Check wire connections from the computer to
the control board.
Transformer is damaged
If the transformer has become damaged contact
customer service.
E01: Communication
failure
No communication from
console to control board
Check wire connections from the computer to
the control board, replace wires and/or control
board if necessary.
E02: Burst clash
protection
Incoming voltage is lower than
50% of the required voltage.
Check the incoming voltage against the required
voltage. Check wire connections to the motor.
Check the control board, replace if necessary.
E03: No speed sensor
signal
Speed sensor signal cannot be
received by the control board.
Check that the sensor wire is properly connected,
if damaged replace wire. Check to see if the
magnetic sensor is damaged, replace if necessary.
E04: Incline failure
The incline motor is damaged or
the wire for the incline motor is
not connected properly or has
Re-connect or replace the wire for the incline
motor.
Replace the incline motor with a new one.
E05: Current overload
protection (Self
Protecting System)
The incoming voltage is too low
or too high. The control board is
damaged.
Restart the treadmill. Check the incoming voltage
to ensure it’s correct. Check the control board,
replace if damaged.
A moving part of the treadmill is
stuck and therefore the motor is
unable to rotate properly.
Inspect moving parts of the treadmill to ensure
that they are operating correctly. Check the motor,
listen for strange noise and check for a burning
smell. Replace the motor if necessary.
