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4.8
No Access to Shared Files or Network Printer
If you cannot access a shared storage device or network printer connected
to the one of the USB connectors of the Ericsson W20/21, take the
following action to identify and solve the problem:
•
Restart Ericsson W20/21.
•
Disconnect the USB device from the Ericsson W20/21, and then
reconnect it.
•
Make sure that the PC belongs to the same workgroup as the Ericsson
W20/21. For instructions, see section
Error! Reference source not
found.
. The Ericsson W20/21 workgroup is displayed on the
Sharing
web page.
•
If you have problems accessing a network printer, make sure that the
printer drivers are correctly installed on the PC.
4.8.1
USB Printer Error
Make sure that the printer is not out of ink or toner or has paper feed
problems.
Messages regarding printing status and failures from a shared printer used
through the Ericsson W20/21 may not always be reported back correctly to
the computer, please check the printers status lamps for error conditions.
If you still experience problems, restart the printer.