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Cannot Receive Faxes with a Telephone Connected to Your Product
Parent topic:
Cannot Send or Receive Faxes
If you cannot send or receive faxes, try these solutions:
• Make sure the recipient's fax machine is turned on and working.
• Make sure paper is loaded correctly in your product.
• Make sure
Auto Answer
mode is turned on to receive faxes automatically. Check your product control
panel to see if this mode is turned on.
• Check that the cable connecting your telephone wall jack to your product's
LINE
port is secure.
• Print a fax connection report using your product control panel or fax software to help diagnose the
problem.
• Verify that the telephone wall jack works by connecting a phone to it and testing it.
• If you connected your product to a DSL phone line, you must connect a DSL filter to the phone jack to
enable faxing over the line. Contact your DSL provider for the necessary filter.
• If your telephone line has static, turn off your product's
V.34
and
ECM
(Error Correction Mode) fax
communication settings and try faxing again.
Note:
If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that
fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax
transmission will work when using VoIP.
If your phone line includes voice mail answering services, calls or faxes may be inadvertently received
by your voice mail service.
Parent topic:
Related tasks
Receiving Faxes Automatically (Auto Answer)
Connecting a Telephone or Answering Machine
Printing Fax Reports
Selecting Fax Communication Settings
Related topics
264
Содержание WorkForce Pro WP-4530
Страница 1: ...WorkForce Pro WP 4530 User s Guide ...
Страница 2: ......
Страница 12: ......
Страница 13: ...WorkForce Pro WP 4530 User s Guide Welcome to the WorkForce Pro WP 4530 User s Guide 13 ...
Страница 20: ...Printer Parts Inside 1 Ink cartridge slots 2 Front cover 3 Print head Parent topic Product Parts Locations 20 ...
Страница 28: ...4 Load a stack of paper printable side down in the cassette as shown 28 ...
Страница 32: ...2 Pull up the rear MP tray 3 Flip the feeder guard forward then slide the edge guides outward 32 ...
Страница 35: ...2 Pull up the rear MP tray 3 Flip the feeder guard forward then slide the edge guides outward 35 ...
Страница 50: ...Parent topic Placing Originals on the Product 50 ...
Страница 51: ...Related topics Copying Scanning Faxing 51 ...
Страница 111: ... Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image 111 ...
Страница 115: ...3 Adjust the scan area as necessary 115 ...
Страница 122: ...122 ...
Страница 130: ...3 Adjust the scan area as necessary 130 ...
Страница 176: ...5 Select Fax Settings for Printer You see this window 176 ...
Страница 177: ...6 Select your product 7 Select Speed Dial Group Dial List You see this window 177 ...
Страница 215: ...215 ...
Страница 220: ...220 ...
Страница 225: ...Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Alignment 225 ...
Страница 240: ...3 Remove any jammed paper inside the cassette 4 Remove any paper jammed inside the paper cassette slot 240 ...
Страница 242: ...3 Carefully remove the jammed paper 4 If paper is jammed in the duplexer remove the paper as shown 242 ...
Страница 246: ...6 Lower the document cover 7 Raise the ADF input tray 8 Carefully remove the jammed pages 246 ...