If you are sure the hard disk has been installed and
prepared properly but you cannot access the drive, review
the instructions in your operating system manual. Make
sure you performed the necessary steps in the installation
process for your configuration.
If you still cannot identify the problem, consult the dealer
from whom you purchased the drive.
You notice a reduction in hard disk performance.
The data on the disk may have become fragmented. You
may want to back up all your data and then use a disk
optimization utility to reorganize the files on your disk.
Contact your dealer or servicer for information.
If you cannot access data on your hard disk or you are
receiving read/write errors, the disk may have a physical
problem. If the problem persists, contact the dealer from
whom you purchased the drive.
Software Problems
Make sure you are using the correct procedure for starting
the program and that it is installed correctly.
Be sure you are logged onto or specifying the correct drive
and directory.
Some programs must run at a slower operating speed.
Check your software manual to see if this is the case, and
change the operating speed of the processor if necessary.
See “Changing the Processor Speed” in Chapter 4 for
instructions.
Troubleshooting A - 2 5
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