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Paper Feeding Problems

If you have problems feeding paper, try these solutions:

• If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side

and beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paper
stack is not above the arrow mark on the edge guide.

• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.

• If paper jams when you load only one or two sheets, try loading more sheets at a time. Do not load

more than the recommended number of sheets.

• If paper jams when you print on both sides of the paper, try loading fewer sheets.

• Make sure your paper meets the specifications for your product.

• For best results, follow these guidelines:

• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.

• Load paper in the sheet feeder printable side up.

• Follow any special loading instructions that came with the paper.

Parent topic:

Solving Paper Problems

Related references

Paper Loading Capacity
Paper Jam Problems Inside the Product

Related tasks

Loading Paper in the Sheet Feeder

Paper Jam Problems Inside the Product

If paper has jammed inside the product, follow the steps below to clear the jam.

1. Cancel the print job, if necessary.

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Содержание ET-2500

Страница 1: ...ET 2500 User s Guide ...

Страница 2: ......

Страница 3: ...tings OS X 20 Epson Connect Solutions for Smartphones Tablets and More 21 Using Epson Email Print 22 Using the Epson iPrint Mobile App 22 Using Epson Remote Print 23 Wi Fi Networking 24 Wi Fi Infrastructure Mode Setup 24 Wi Fi Protected Setup WPS 25 Using WPS to Connect to a Network 25 Printing a Network Status Sheet 26 Changing or Updating Network Connections 26 Accessing the Web Config Utility 2...

Страница 4: ...Options Windows 46 Image Options and Additional Settings Windows 47 Header Footer Settings Windows 47 Selecting a Printing Preset Windows 48 Selecting Extended Settings Windows 50 Extended Settings Windows 51 Printing Your Document or Photo Windows 52 Checking Print Status Windows 54 Selecting Default Print Settings Windows 54 Changing the Language of the Printer Software Screens 55 Changing Autom...

Страница 5: ... Available Image Adjustments Full Auto Mode 79 Scanning in Home Mode 79 Selecting a Scan Area Home Mode 82 Available Image Adjustments Home Mode 85 Selecting a Scan Size Home Mode 86 Scanning in Office Mode 89 Selecting a Scan Area Office Mode 90 Available Image Adjustments Office Mode 92 Scanning in Professional Mode 93 Available Image Types Professional Mode 96 Selecting a Scan Area Professional...

Страница 6: ...he Product Buttons 125 Checking the Nozzles Using a Computer Utility 127 Print Head Cleaning 128 Cleaning the Print Head Using the Product Buttons 129 Cleaning the Print Head Using a Computer Utility 129 Power Ink Flushing 132 Flushing the Ink Using a Computer Utility 132 Print Head Alignment 133 Aligning the Print Head Using a Computer Utility 134 Cleaning the Paper Path 136 Checking the Number o...

Страница 7: ...54 Product Makes Noise But Nothing Copies 154 Product Makes Noise When It Sits for a While 154 Solving Paper Problems 154 Paper Feeding Problems 155 Paper Jam Problems Inside the Product 155 Paper Ejection Problems 158 Solving Problems Printing from a Computer 158 Nothing Prints 158 Product Icon Does Not Appear in Windows Taskbar 159 Printing is Slow 160 Solving Page Layout and Content Problems 16...

Страница 8: ...oo Dark 174 Back of Original Image Appears in Scanned Image 174 Ripple Patterns Appear in an Image 174 Image is Scanned Upside Down 175 Scanned Image Colors Do Not Match Original Colors 175 Scan Area is Not Adjustable in Thumbnail Preview 175 Scanned Image Edges are Cropped 176 Uninstall Your Product Software 176 Uninstalling Product Software Windows 176 Uninstalling Product Software OS X 177 Wher...

Страница 9: ...ces 188 Important Safety Instructions 188 General Product Safety Instructions 188 Wireless Connection Safety Instructions 190 FCC Compliance Statement 190 Trademarks 191 Copyright Notice 191 A Note Concerning Responsible Use of Copyrighted Materials 192 Default Delay Times for Power Management for Epson Products 192 Copyright Attribution 192 9 ...

Страница 10: ......

Страница 11: ...ET 2500 User s Guide Welcome to the ET 2500 User s Guide For a printable PDF copy of this guide click here 11 ...

Страница 12: ...rly Caution If the ink level is below the lower line on the ink tank fill it to the upper line on the ink tank Continued use of the product when the ink level is below the lower line on the tank could damage the product To refill the ink tanks click the link below Related topics Refilling Ink 12 ...

Страница 13: ...uttons and Lights Adjusting Control Panel Position Parent topic Product Basics Control Panel Buttons and Lights 1 The WiFi light The left side of the WiFi light turns solid green when the product is connected to a wireless network and flashes when the product is communicating over a network The right side flashes orange if a problem occurs with the product s wireless network connection Both sides ...

Страница 14: ...ly Parent topic Using the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use To raise the control panel lift it up from the bottom To lower the control panel squeeze the release bar and gently push the panel down Caution Do not lower the control panel without first squeezing the release bar or you may damage your product Parent ...

Страница 15: ... identify the parts on your product Product Parts Top Product Parts Inside Product Parts Back Parent topic Product Basics Product Parts Top 1 Edge guide 2 Sheet feeder 3 Paper support 4 Feeder guard 5 Control panel 6 Output tray 7 Paper stopper 15 ...

Страница 16: ...1 Document cover 2 Scanner glass Parent topic Product Parts Locations 16 ...

Страница 17: ...Product Parts Inside 1 Scanner unit 2 Ink tank unit 3 Ink tanks 4 Print head in home position Parent topic Product Parts Locations 17 ...

Страница 18: ... sleep mode or turns off automatically if it is not used for a period of time You can adjust the time period before power management but increasing the time reduces the product s energy efficiency Changing the Power and Sleep Timer Settings Windows Changing the Power and Sleep Timer Settings OS X Parent topic Product Basics 18 ...

Страница 19: ...before the product enters sleep mode or turns off automatically 1 Make sure your product is turned on 2 Access the Windows Desktop and right click the product icon in the Windows taskbar 3 Select Printer Settings 4 Click the Maintenance tab 5 Click the Printer and Option Information button You see this screen 19 ...

Страница 20: ...ram windows Parent topic The Power Off and Sleep Timers Changing the Power and Sleep Timer Settings OS X You can use the printer software to change the time period before the product enters sleep mode or turns off automatically 1 Make sure your product is turned on 2 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and sel...

Страница 21: ...the Printer Settings window Parent topic The Power Off and Sleep Timers Epson Connect Solutions for Smartphones Tablets and More You can print documents photos emails and web pages from your home office or even across the globe You can use your smartphone tablet or computer Epson offers these solutions to print from anywhere Epson Email Print Epson iPrint Mobile App and Epson Remote Print Using Ep...

Страница 22: ...pson Connect account Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print to nearby Epson networked products The Epson iPrint Mobile App lets you print PDFs Microsoft Office documents photos and web pages over a wireless network You can even scan and save a file on your d...

Страница 23: ...rint and how to download the software 3 Download and install the Remote Print software 4 Obtain the email address and optional access key of the Epson product you want to use for printing and enter this address during Remote Print setup 5 Select the print command in your application and choose the Remote Print driver for your Epson product Parent topic Epson Connect Solutions for Smartphones Table...

Страница 24: ...Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 24 ...

Страница 25: ...a Network If you have a WPS enabled router or access point you can use Wi Fi Protected Setup WPS to connect your device to the network Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details 1 To connec...

Страница 26: ...our product s network settings and confirm its operating status using a web browser You do this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product 1 Print a network status sheet 2 Locate the IP Address for your product that is listed on the network status sheet 3 On a computer or other device connected to th...

Страница 27: ...ur network you need to update your product s Wi Fi connection to the new router Note If you switch to a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions 1 Do one of the following Windows Uninstall your product software OS X Go to the next step 2 Download and install your product software from the Epson website using ...

Страница 28: ...the Sheet Feeder Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Product Software Loading Paper in the Sheet Feeder You can print documents and photos on a variety of paper types and sizes 1 Flip the feeder guard forward then raise the paper support and its extension 28 ...

Страница 29: ...topper on the end Note If you print on legal size or longer paper leave the paper stopper closed 3 Slide the edge guide to the left 4 If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges 29 ...

Страница 30: ...e of the following Insert paper glossy or printable side up and short edge first against the right side and beneath the line on the left edge guide Load up to 10 envelopes against the right side Load them printable side up and flap edge left 30 ...

Страница 31: ...ad paper short edge first no matter which way your document faces Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guide If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time Do not load envelopes that are curled folded or too thin or that have plastic windows Check the pa...

Страница 32: ... up to this many sheets Plain paper Letter 8 5 11 inches Up to the arrow mark on the edge 216 279 mm guide A4 8 3 11 7 inches 210 297 mm A6 4 1 5 8 inches 105 148 mm Half Letter 5 5 8 5 inches 140 216 mm Legal 8 5 14 inches 1 sheet 216 356 mm Epson Bright White Paper Letter 8 5 11 inches 80 sheets 216 279 mm Epson Premium Photo Letter 8 5 11 inches 20 sheets Paper Glossy 216 279 mm 8 10 inches 203...

Страница 33: ...ing Paper Available Epson Papers You can purchase genuine Epson ink and paper at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Note Paper media availability varies by country Paper Type Size Part number Sheet count Epson Bright White Paper Letter 8 5 11 inches S041586 500 2...

Страница 34: ... mm S041667 50 Parent topic Loading Paper Paper or Media Type Settings Product Software For this paper Select this Paper Type or Media Type setting Plain paper Plain Paper Bright White Paper Epson Bright White Paper Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Envelope Envelope Par...

Страница 35: ...not place anything on top of your product or use its cover as a writing surface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover 35 ...

Страница 36: ...your original may be cropped by 0 06 inch 1 5 mm from the edge of the scanner glass If you are scanning in Full Auto mode or using thumbnail preview in another mode in Epson Scan the edges of your original may be cropped by about 0 2 inch 4 5 mm from the top and side edges Manually position your original away from the edges to prevent cropping 3 Close the document cover gently to keep your origina...

Страница 37: ...on To copy a black and white or color original in draft mode hold the B W copy button or the color copy button for 3 seconds To make 20 black and white or color copies hold the B W copy button or the color copy button and press the stop button within 3 seconds To make more than one copy repeatedly press the B W copy button or the color copy button for the number of copies you need up to 20 copies ...

Страница 38: ...nt with your product using any Windows application as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic Upda...

Страница 39: ... to view your print settings You see the Main tab of your printer settings window 4 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size 5 Select the orientation of your document Note If you are printing an envelope select Landscape 39 ...

Страница 40: ...tiple copies and arrange their print order select the Copies options 12 To reduce noise during printing when you select Plain Paper Bright White Paper select Quiet Mode printing will be slower 13 To preview your job before printing select Print Preview 14 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite Print Quality Options Windo...

Страница 41: ...rent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting one of the 2 Sided Printing options on the Main tab Note You will need to print one side and flip the paper over manually to print the other side Note Some options may be pre selected or unavailable depending on other settings you have chosen or i...

Страница 42: ...tab 5 Print a test copy of your double sided document to test the selected settings 6 Follow any instructions displayed on the screen during printing Note The surface of the paper may smear during double sided printing Make sure the ink has dried before reloading the paper Double sided Printing Options Windows Parent topic Printing with Windows 42 ...

Страница 43: ...dow to set up your double sided print job Binding Edge Options Select a setting that orients double sided print binding in the desired direction Binding Margin Options Select options that define a wider margin to allow for binding Booklet Select the Booklet checkbox to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows 43 ...

Страница 44: ... size your image to fit the paper you loaded Select the size of the your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the follo...

Страница 45: ... printout Note Click the Add Delete button to create your own watermark and click the Settings button to customize the watermark Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 Select any of the Additional Settings options to customize your print Custom Color C...

Страница 46: ...ones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intenti...

Страница 47: ...eadability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation High Speed Speeds up printing but may reduce print q...

Страница 48: ...date and time come from the Windows Control Panel on your computer Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options ta...

Страница 49: ...e your cursor over one of the Printing Presets to view its list of settings 3 Click on a preset to change its settings or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK 49 ...

Страница 50: ...additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button 50 ...

Страница 51: ...Extended Settings window Show Progress Meter Displays the progress of print jobs as they are being printed Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Separator Page Before each document prints a separator page containing the title user date and time Always Spool RAW Datatype Increases print speed and may solve other printing problems Page R...

Страница 52: ...fine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Parent topic Selecting Extended Settings Windows Printing Your Document or Photo W...

Страница 53: ...You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows 53 ...

Страница 54: ...ue Parent topic Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the product icon in...

Страница 55: ...em as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer sett...

Страница 56: ...you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Sof...

Страница 57: ...eature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings OS ...

Страница 58: ...ent or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details b...

Страница 59: ... The print window may look different depending on the version of OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 59 ...

Страница 60: ...t window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu 60 ...

Страница 61: ...per Check the paper type settings list for details 10 Select the Print Quality setting you want to use 11 Select any of the available print options Print Quality Options Mac OS X Print Options OS X Parent topic Printing with OS X Related references Paper or Media Type Settings Product Software Related tasks Selecting Page Setup Settings OS X 61 ...

Страница 62: ...photos and graphics with good quality and print speed High Quality For photos and graphics with high print quality Parent topic Selecting Basic Print Settings OS X Print Options OS X You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Grayscale Prints text and graphics in black or shades of gray Mirror Image Le...

Страница 63: ...window Note If you are printing an envelope select the icon Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling option Parent topic Printing with OS X Selecting Print Layout Options OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop up menu on the print window ...

Страница 64: ...int window To print only selected pages in a multi page document select an option from the Pages to Print pop up menu To adjust the order in which pages are printed select an option from the Page Order pop up menu To scale the image to fit on a specific paper size select the Scale to fit paper size checkbox and select a paper size from the Destination Paper Size pop up menu Parent topic Printing w...

Страница 65: ...rint window Note The available settings on the Color Options menu depend on the option you selected on the Color Matching menu 4 Select one of the available options Color Matching and Color Options OS X Parent topic Printing with OS X Color Matching and Color Options OS X You can select from these settings on the Color Matching and Color Options menus 65 ...

Страница 66: ...color contrast and sharpness of flawed photos Click the arrow next to Advanced Settings and select the Fix Red Eye setting to reduce or remove red eye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cas...

Страница 67: ...nting Preferences OS X You can select from these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting High Speed Printing Speeds up printing but may reduce print quality 67 ...

Страница 68: ... you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences OS X Printing Your Document or Photo OS X Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print Status OS X Parent topic Printing with OS X Checking Print Status OS X During printing you can view the progress of your print job...

Страница 69: ...To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings Parent topic Printing Your Document or Photo OS X Cancelling Printing Using a Product Button If you need to cancel printing press the stop button on your product Parent topic Printing from a Computer 69 ...

Страница 70: ...canner Glass Starting a Scan Using the Product Buttons You can scan an image and save it as a PDF using your product s control panel buttons Note You must connect your product with a USB cable to scan using the buttons 1 Make sure you installed the product software and connected the product to your computer 2 Press the B W copy button and the color copy button at the same time Your original is sca...

Страница 71: ... Buttons Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings scan and save the scanned image to a file Windows 8 x Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software Windows other versions Click or Start and select All Programs or Programs Select EPSON or EPSON Software and click EPSON Scan OS X Open the Applications f...

Страница 72: ...You see an Epson Scan window like this Parent topic Starting a Scan Related tasks Scanning with OS X Using Image Capture Related topics Selecting Epson Scan Settings 72 ...

Страница 73: ...ou can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads 1 Open your scanning program and select its scanning option See your scann...

Страница 74: ...you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product it will not work correctly You see an Epson Scan window like this 74 ...

Страница 75: ...Guidelines Scan Resolution Guidelines Selecting Scan File Settings Parent topic Scanning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings Full Auto Mode This mode automatically detects the type of content you are scanning selects settings for it and saves your scanned image You can also select various image adjustment options Home Mode You c...

Страница 76: ...ettings Related tasks Scanning in Full Auto Mode Scanning in Home Mode Scanning in Office Mode Scanning in Professional Mode Scanning in Full Auto Mode When you scan in Full Auto Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can change the scanned file settings and select vario...

Страница 77: ...You see this window 77 ...

Страница 78: ...o change the scanned file settings click File Save Settings 3 Click Scan Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or OS X Finder where you can view and print the image if desired Available Image Adjustments Full Auto Mode Parent topic Selecti...

Страница 79: ... correctly rotates the photo when it is scanned if necessary If your photo is not oriented correctly using this option deselect this option and scan again Parent topic Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning progr...

Страница 80: ...You see this window 2 Select the Document Type setting that matches your original such as Photograph or Text Line Art 3 Select the Image Type setting that matches your original 80 ...

Страница 81: ...e area in your preview image that you want to scan scan area 8 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 9 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 10 Click Scan You see the File Save Settings window 11 Change any of the necessary file save se...

Страница 82: ...t the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings 82 ...

Страница 83: ...review image Thumbnail preview Your scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 83 ...

Страница 84: ... a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 84 ...

Страница 85: ...uee icon 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Home Mode Available Image Adjustments Home Mode You can select these Image Adjustments options in Epson Scan Home Mode Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments Not all adjustment settings may be available depending on the Do...

Страница 86: ...level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Home Mode Selecting a Scan Size Home Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on ...

Страница 87: ...ppears on your preview image proportioned for the size you selected 3 Do the following as necessary to work with the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it 87 ...

Страница 88: ...file The marquee only indicates the area of the image that will be scanned 4 To create a scanned image size that is not available in the Target Size list click the Customize option You see this window 5 Name the custom size enter the size click Save and click OK Then adjust the marquee on the preview image The marquee is automatically proportioned for your custom scan size Parent topic Scanning in...

Страница 89: ... scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Office Mode as the Mode setting You see this window 89 ...

Страница 90: ...can scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or OS X Finder where you can view and print the image if desired Selecting a Scan Area Office Mode Available Image Adjustments Office Mode Parent topic Selecting Epson Scan Settings Related concepts Image Pre...

Страница 91: ...eate a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 91 ...

Страница 92: ...ed marquee will be scanned To delete a marquee click the marquee then click the Delete Marquee icon 3 Click inside each scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Office Mode Available Image Adjustments Office Mode You can select these Image Adjustments options in Epson Scan Office Mode Not all adjustment settings may be available depending on other...

Страница 93: ...ightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Office Mode Scanning in Professional Mode When you...

Страница 94: ...You see this window 94 ...

Страница 95: ...ant to use Before making adjustments click the image or scan area in the Preview window 10 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 11 Click Scan You see the File Save Settings window 12 Change any of the necessary file save settings and click OK Epson Scan scans your original and saves the file in the selected folder or opens it in you...

Страница 96: ...can select a specific area in your preview image to include in your scanned image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific image Adjustments settings for a scanned image Just be sure to click inside the scan area befo...

Страница 97: ...1 Do one of the following to select your scan area in the Preview image Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image 97 ...

Страница 98: ...d scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 98 ...

Страница 99: ...e All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Professional Mode Available Image Adjustments Professional Mode You can select these Adjustments options in Epson Scan Professional Mode Not all adjustment sett...

Страница 100: ... can adjust the level of auto exposure using a slider Histogram Adjustment Provides a graphical interface for adjusting highlight shadow and gamma levels individually For advanced users only Click the histogram icon to access the settings Tone Correction Provides a graphical interface for adjusting tone levels individually For advanced users only Click the tone correction icon to access the settin...

Страница 101: ...s you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the Epson Scan window select the size you want your scanned image to be from the Target Size list Note If you nee...

Страница 102: ...ppears on your preview image proportioned for the size you selected 3 Do the following as necessary to work with the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it 102 ...

Страница 103: ...e of the scanned file The marquee only indicates the area of the image that will be scanned 4 To create a scanned image size that is not available in the Target Size list click the Customize option You see this window 5 Name the custom size enter the size click Save and click OK Then adjust the marquee on the preview image The marquee is automatically proportioned for your custom scan size 103 ...

Страница 104: ...nail preview A thumbnail preview displays your previewed images as thumbnails with the scanned image area and exposure automatically selected If the Thumbnail checkbox is selected clicking the Preview button opens a thumbnail preview Normal preview A normal preview displays your previewed images in their entirety so you can select the scanned image area and other settings manually If the Thumbnail...

Страница 105: ...e amount you will increase the image size to retain a high image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or smaller size Select Epson Scan s Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 150 dp...

Страница 106: ...ntrol how Epson Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the Epson Scan window You may also be able to access the window by clicking the icon on the Epson Scan window 1 Do one of the following to select the folder in which you want to save your scanned image Click the button for one of the displayed folders 106 ...

Страница 107: ...ptional settings on the File Save Settings window in Epson Scan File Formats Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the compression the lower the image quality The TIFF format is recommended when you need to modify or retouch your scanned image Multi TIFF tif A TIFF file format when mult...

Страница 108: ...Parent topic Selecting Scan File Settings Scanning with OS X Using Image Capture With OS X you can scan with your product using an image editing application such as Image Capture Note With OS X in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned image...

Страница 109: ...4 Select the Scan Mode setting indicating where you placed your original if available Select any other available scan settings as necessary 109 ...

Страница 110: ...ter edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Backlight Correction Removes shadows from photos that have too much background light Dust Removal Removes dust marks from your or...

Страница 111: ...in one PDF Portable Document Format file on your computer 1 Place your original on your product for scanning 2 Start Epson Scan 3 Select the scan mode you want to use 4 Select the scan settings for your scan 5 Preview your image 6 When you finish selecting all your settings click Scan 111 ...

Страница 112: ...the File Save Settings window 7 Select PDF as the Type setting 8 Select any other settings you want to use on the File Save Settings window Click the Options button to access additional settings 9 Click OK 112 ...

Страница 113: ...of the editing window When you are finished click OK Note If you installed an OCR Optical Character Recognition program you may see a screen indicating the program is converting your page to text Wait until the program re scans the page and close the program if necessary 11 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves the PDF file in the selected ...

Страница 114: ...lect the scan settings for your scan 5 Preview your image 6 Locate or access the image adjustment settings 7 Select the Color Restoration checkbox 8 When you finish selecting all your settings click Scan 9 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves the color restored file in the selected folder or opens it in your scanning program If the file wa...

Страница 115: ...Related topics Starting a Scan 115 ...

Страница 116: ... not allow children to drink from or handle the ink bottles and bottle caps Do not tilt or shake an ink bottle after removing its seal otherwise ink may leak If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out immediately Seek medical advice if problems persist Ink Refilling Precautions...

Страница 117: ...o impacts or temperature changes Otherwise ink may leak even if the cap on the ink bottle is tightened securely Be sure to keep the ink bottle upright when tightening the cap and take measures to prevent ink from leaking when you transport the bottle Ink Bottle and Ink Tank Information To maintain optimum print head performance some ink is consumed from all ink tanks during printing and when perfo...

Страница 118: ... could damage the product Disabling Special Offers with Windows Parent topic Refilling Ink Related references Ink Safety Precautions Related tasks Refilling the Ink Tanks Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer 1 Right click the product icon in the Windows taskbar and select Monitoring Preferences 118 ...

Страница 119: ...rs checkbox Parent topic Check Ink Levels Purchase Epson Ink You can purchase genuine Epson ink and paper at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 119 ...

Страница 120: ...t Numbers Parent topic Refilling Ink Ink Bottle Part Numbers Use these part numbers when you order or purchase new ink bottles and use the ink by the date printed on the package Ink color Part number Black 664 Cyan 664 Magenta 664 Yellow 664 Parent topic Purchase Epson Ink Refilling the Ink Tanks Make sure you have new ink bottles handy and have read the ink safety precautions before you begin Cau...

Страница 121: ...then remove the ink tank cap and place it in the holder shown here Note Make sure the color of the ink tank label matches the ink color you want to refill and only remove the cap from that ink tank Be careful not to spill any ink 121 ...

Страница 122: ...ightly Caution Close the bottle cap tightly otherwise ink may leak Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out immediately Seek medical advice if problems persist Keep the ink bottles out of the reach of children and do not drink the ink 4 Refill the ink tank with the co...

Страница 123: ...fter filling the ink tank place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use 6 Replace the ink tank cap securely 7 Repeat the previous steps as necessary for each ink tank you need to refill 123 ...

Страница 124: ...8 Close the ink tank unit cover Parent topic Refilling Ink Related concepts Purchase Epson Ink Related references Ink Safety Precautions 124 ...

Страница 125: ... clogged nozzles before you clean them so you don t clean them unnecessarily Note You may not be able to clean the print head when the ink level in any of the tanks is low You may have to refill the ink tank first Print Head Nozzle Check Print Head Cleaning Power Ink Flushing Parent topic Adjusting Print Quality Related tasks Refilling the Ink Tanks Print Head Nozzle Check You can print a nozzle c...

Страница 126: ...pattern 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 6 If there are no gaps the print head is clean and you can continue printing If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check Related tasks Loading Paper in the Sheet Feeder Cleaning the Print Head Using the Product Buttons Refil...

Страница 127: ...o one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar OS X In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Nozzle Check You see a window like this 4 Click Print 127 ...

Страница 128: ...ic Print Head Nozzle Check Related tasks Loading Paper in the Sheet Feeder Cleaning the Print Head Using a Computer Utility Refilling the Ink Tanks Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Note You may not be able to clean the print head when the ink level in any of the tanks is low You may have to refill ...

Страница 129: ... or open the scanner unit during a cleaning cycle or you may not be able to print 4 Run a nozzle check to confirm that the print head is clean If you don t see any improvement after cleaning the print head up to 3 times turn off the product and wait at least 12 hours Then check the print head nozzles and try cleaning the print head again if necessary If quality still does not improve contact Epson...

Страница 130: ... Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Head Cleaning You see a window like this 5 Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product or open the scanner unit during a cleaning cycle or you may not b...

Страница 131: ...aps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 3 times turn off the product and wait at least 12 hours Then check the print head nozzles and try cleaning the print head again if necessary If quality still does not improve contact Epson Parent topic Print Head Cleaning Related references Where to Get Help Re...

Страница 132: ...t contact Epson for support Flushing the Ink Using a Computer Utility Parent topic Print Head Maintenance Related tasks Refilling the Ink Tanks Flushing the Ink Using a Computer Utility You can use the Power Ink Flushing utility to flush the ink Note After a Power Ink Flushing you must turn off the product and wait at least 12 hours before printing again Before you begin make sure no product light...

Страница 133: ... 5 Print a document and check the print quality If the print quality did not improve contact Epson for support Parent topic Power Ink Flushing Related tasks Refilling the Ink Tanks Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head 133 ...

Страница 134: ... paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar OS X In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Print Head Alignment 4 Click Next then click Pr...

Страница 135: ...You see a window like this 5 Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set Vertical alignment 135 ...

Страница 136: ...n the Sheet Feeder Cleaning the Paper Path If you see ink on the back of a printout you can clean the paper path to remove any excess ink Caution Do not use tissues to clean the rollers inside the product lint from tissue may clog the print head nozzles 1 Load a few sheets of plain paper in the product 2 Use the product control panel to make a copy but without placing a document on the scanner gla...

Страница 137: ...ng the Sheet Counter Windows Checking the Sheet Counter OS X Parent topic Adjusting Print Quality Checking the Sheet Counter Windows You can check the number of sheets of paper that have fed through the product by checking the sheet counter 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab 4 Select Printer and...

Страница 138: ...d Parent topic Checking the Number of Sheets Checking the Sheet Counter OS X You can check the number of sheets of paper that have fed through the product by checking the sheet counter 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 138 ...

Страница 139: ...2 Select Printer and Option Information You see this window 3 After checking the number of sheets fed into the printer click OK to close the window Parent topic Checking the Number of Sheets 139 ...

Страница 140: ...nplug the power cable 3 Disconnect any connected cables 4 Remove all the paper 5 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 6 Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical cle...

Страница 141: ...panel this may damage the product Note Before storing your product for a long period replace low expended or expired ink to help prevent the print head from drying out Store your product in a cool dry place 1 Turn off the product 2 Lift up the scanner unit and check to see if the print head is in the far right position the home position If not turn on the product wait for the print head to move to...

Страница 142: ...tray Then lower the control panel by squeezing the release bar and gently pushing the panel down Caution Do not lower the control panel without first squeezing the release bar or you may damage your product 9 Open the ink tank unit cover and check to make sure that the ink tank caps are installed securely 142 ...

Страница 143: ... around the product Caution Keep the product level during transport Otherwise ink may leak Be sure to remove the tape from the print head before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Related tasks Aligning the Print Head Using a Computer Utili...

Страница 144: ... software You can select Download the Latest Software from the Home screen of this manual or visit Epson s driver download site U S downloads or Canadian downloads Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop and right clicking the product icon in the Windows taskbar On the M...

Страница 145: ...ower light to stop flashing before turning off the product Initial ink charging may not be complete See the Start Here sheet for The power light is on instructions The ink light is on No paper is loaded or multiple sheets fed at one time Load paper in the The paper light is on product and press the B W copy button or the color copy button to clear the error Paper is jammed in the product Remove th...

Страница 146: ...the firmware again If the error The paper light is flashing continues contact Epson for support The WiFi light is flashing green and orange Note The ink pads in the printer collect distribute and contain the ink that is not used on printed pages During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end...

Страница 147: ...operation problem you may have could be caused by your computer cable software or selected settings Check the other solutions in this manual or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean or align the print head If the page does not print the product may have a problem Check other available solutions If they do not work con...

Страница 148: ...have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you still have problems installing software disconnect the cable and carefully follow the instructions on the Start Here sheet Also make sure your system meets the requirements for your operating system Close any other programs...

Страница 149: ...ic Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the WiFi light on your product is not solid green make sure you press the Wi Fi button on the product within 2 minutes of pressing the WPS button...

Страница 150: ...g one of the usable channels and change to a usable channel if necessary Parent topic Solving Network Problems Related tasks Using WPS to Connect to a Network Printing a Network Status Sheet Related topics Wi Fi Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network try these solutions Make sure your product is turned on and connected t...

Страница 151: ...n your product off wait 30 seconds then turn it back on again If you are connecting the product via Wi Fi Protected Setup WPS and the WiFi light on your product is not solid green make sure you press the Wi Fi button on the product within 2 minutes of pressing the WPS button on your router Hold down the Wi Fi button on the product for 3 seconds If you are connecting the product wirelessly via Epso...

Страница 152: ...large metal object such as a filing cabinet Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network See your router or access point documentation f...

Страница 153: ...reen and select EPSON Scan Settings Make sure the Connection setting is set to Network then click the Test button Windows other versions Click or Start All Programs or Programs EPSON EPSON Scan EPSON Scan Settings Make sure the Connection setting is set to Network then click the Test button OS X Open the Applications folder click Epson Software and click EPSON Scan Settings Make sure the Connectio...

Страница 154: ...ecessary If the nozzle check page does not print but the product s power is on make sure your product software is installed correctly Make sure your product is level not tilted Parent topic Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance This is normal Parent topic Solv...

Страница 155: ...the recommended number of sheets If paper jams when you print on both sides of the paper try loading fewer sheets Make sure your paper meets the specifications for your product For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the sheet feeder printable side up Follow any special loading instructions that c...

Страница 156: ...2 Remove any jammed paper from the rear paper feed slot 3 Lift the scanner unit 156 ...

Страница 157: ...Caution Do not touch the flat white cable inside the printer Do not lift the scanner unit while the document cover is open 4 Remove any paper inside including torn pieces 5 Close the scanner unit 157 ...

Страница 158: ...Problems Inside the Product Paper or Media Type Settings Product Software Related tasks Loading Paper in the Sheet Feeder Cancelling Printing Using a Product Button Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic Solving Problems Nothing...

Страница 159: ... are paused Cancel or resume any jobs as necessary Parent topic Solving Problems Printing from a Computer Related tasks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar first try restarting your computer If that does not work try this solution 1 Do one of the following Windows 8 x Navigate to the Apps screen and sele...

Страница 160: ...entation utility to free up existing space Close any programs you are not using when you print If your product is connected to a USB hub connect it directly to your computer instead If printing becomes slower after printing continuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the po...

Страница 161: ...on Printout Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions Turn off any mirror or inversion settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has differ...

Страница 162: ...re clogged Then clean the print head if necessary Make sure your product is selected as the printer in your printing program You may need to refill the ink Visually check the ink levels Parent topic Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting ...

Страница 163: ...ead If your computer entered sleep mode the last time you printed the next print job after your computer exits sleep mode may contain garbled characters Print your document again If incorrect characters still appear in your prints try connecting your product using a different cable Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting ...

Страница 164: ... software Align the print head Make sure the product is not printing while tilted or at an angle Parent topic Solving Page Layout and Content Problems Related tasks Loading Paper in the Sheet Feeder Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Solving Print Quality Problems Check these sections if your printouts have problems with print quality but your image looks fi...

Страница 165: ... to refill the ink Visually check the ink levels If you have not used the product for a long time run the Power Ink Flushing utility Note Flushing the ink tubes replaces all the ink inside the tubes so flush the ink only if you cannot improve print quality by other means See the ink flushing section for details Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Pr...

Страница 166: ... on both sides of a sheet of paper smudges may appear on the reverse side of heavily saturated or dark images If one side of a sheet will contain a lighter image or text print that side first Make sure the ink has dried before reloading the paper to print on the other side Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print ...

Страница 167: ...check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink levels may be low Visually check the ink levels Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your product Align the print head Clean the paper path Parent topic Solving Print Quality Problems Related c...

Страница 168: ... to increase the resolution setting to retain a high image quality Increase the resolution by the same amount you increased the image size For example if the resolution is 300 dpi dots per inch and you will double the image size later change the resolution setting to 600 dpi Note Higher resolution settings result in larger file sizes which take longer to process and print Consider the limitations ...

Страница 169: ...r printouts on top of each other Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options in your printer software For best results use genuine Epson ink and paper If you have not used the product for a long time run the Power Ink Flushing utility Note Flushing the ink tubes re...

Страница 170: ...r system and restart your scanning software If you upgraded your operating system but did not reinstall your scanning software try reinstalling it Note With OS X in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for ...

Страница 171: ... Epson Software and click EPSON Scan Settings Make sure the correct Connection setting is selected then click the Test button Make sure you do not have multiple versions of Epson Scan installed If you do uninstall both versions and install one version If you upgraded your operating system but did not reinstall Epson Scan try reinstalling it Note With OS X in addition to scanning with Image Capture...

Страница 172: ...ly of a few dots try these solutions Make sure you placed your original for scanning facing the correct way If you are scanning using the Epson Scan Black White setting adjust the Threshold setting and scan again Parent topic Solving Scanned Image Quality Problems Related references Available Image Adjustments Full Auto Mode Available Image Adjustments Home Mode Available Image Adjustments Office ...

Страница 173: ...torted or blurry try these solutions Make sure your original is not wrinkled or warped This may prevent the original from laying flat on the scanner glass Do not move your original or your product during scanning Your product will not operate properly while tilted at an angle Place your product on a flat stable surface that extends beyond its base in all directions Adjust these Epson Scan settings...

Страница 174: ...Settings Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image place a piece of black paper on the back of the original and scan it again Parent topic Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern called a moiré in scanned images of printed documents This is caused by inter...

Страница 175: ...green and blue and printers typically use CMYK cyan magenta yellow and black Check the color matching and color management capabilities of your computer display adapter and the software you are using to see if they are affecting the palette of colors you see on your screen To adjust the colors in your scanned image adjust these Epson Scan settings if available and try scanning again Change the Ima...

Страница 176: ...you to uninstall and re install your software follow the instructions for your operating system Uninstalling Product Software Windows Uninstalling Product Software OS X Parent topic Solving Problems Uninstalling Product Software Windows You can uninstall and then re install your product software to solve certain problems 1 Turn off the product 2 Disconnect any interface cables 3 Do one of the foll...

Страница 177: ...uninstall Epson Scan then follow any on screen instructions Windows 8 x Windows 7 Windows Vista Select EPSON Scan and click Uninstall Change Windows XP Select EPSON Scan and click Change Remove 6 Restart your computer then see the Start Here sheet to re install your software Note If you find that re installing your product software does not solve a problem contact Epson Parent topic Uninstall Your...

Страница 178: ...e at epson com support U S or epson ca support Canada for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have the following information ready Product name Product serial number located on a label on the product Proof of purchase...

Страница 179: ...urchase genuine Epson ink and paper at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Parent topic Solving Problems 179 ...

Страница 180: ...Ink Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 10 Windows 8 x Windows 7 Windows Vista Windows XP Professional x64 E...

Страница 181: ...7 x OS X 10 6 8 Note Visit Epson s support website at epson com support U S or epson ca support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed Photoelectric device CIS Maximum document size 8 5 11 7 inches 216 297 mm US letter or A4 Scanning resolution 1200 dpi main scan 2400 dpi sub scan 181 ...

Страница 182: ...pecifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Single sheets Paper types Plain paper and paper distributed by Epson Weight Plain paper 17 lb 64 g m2 to 2...

Страница 183: ...y decline in the shaded areas shown here due to the printer mechanism Single sheets normal printing 1 Margin 0 12 inch 3 mm minimum 2 Reduced print quality area top 1 57 inch 40 mm minimum 3 Reduced print quality area bottom 1 26 inch 32 mm minimum 183 ...

Страница 184: ... ink or any other ink not specified for this printer could cause damage not covered by Epson s warranties The included initial ink bottles must be used for printer setup and are not for resale The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head Yields vary considerably based on images printed print settings paper type frequency of use...

Страница 185: ...h Stored 19 3 inches 489 mm Printing 19 3 inches 489 mm Depth Stored 11 8 inches 300 mm Printing 20 7 inches 527 mm Weight 10 1 lb 4 6 kg without ink and power cord Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50 60 Hz Rated current 0 5 to 0 3 A Power consumption Standalone copying Approximately 11 W ISO IEC24712 USB connect...

Страница 186: ...Specifications Interface Specifications One Hi Speed USB port for a computer Parent topic Technical Specifications Network Interface Specifications Wi Fi Standards IEEE 802 11 b g n Security WEP 64 128 bit WPA PSK AES complies with WPA2 with support for WPA WPA2 Personal Frequency range 2 4 GHz Coordination modes Infrastructure mode Ad hoc mode not supported for IEEE 802 11n Security Protocol SSL ...

Страница 187: ...his device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC IC radiat...

Страница 188: ...rce indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplugged Avoid plugging the product into an outlet on the same circuit as a photo copier or air control system that regularly switches on and off or on an...

Страница 189: ...ugh the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones When connecting the product to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connecte...

Страница 190: ... designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this...

Страница 191: ...e for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Parent topic Notices Copyright Notice All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permis...

Страница 192: ...n Parent topic Notices A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any que...

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