Envision One cDLM® User Manual
TS-MAM-EnvisionOneCDLMUserManual-V5.0-FN-EN , 2021-12-15
Page 72 of 73
Error message:
Control software
is expired and the system
cannot be updated.
It means that your Envision One RP license is expired. Contact Service &
Support to extend the Envision One RP license.
Error message:
Material usage
report cannot be sent…
This can be an Internet connection issue.
Check your Internet connection or contact Service & Support.
Error message:
Material report
wasn`t sent…
This can be an Internet connection issue.
Check your Internet connection or contact Service & Support.
Error message:
Compensation
mask was not applied…
The compensation mask was not generated. Please contact Service &
Support.
Error message:
Your printer is
running out of memory…
This error message appears when there is not enough system memory for
the printer to operate or start a job.
Delete unnecessary jobs from the printer and check the memory usage in
the
About Printer
menu.
Error message: Case A: failed to
move home.
This can happen during the Auto homing procedure. An obstacle during the
motion along the Z-axis was detected.
Remove the obstacle (part debris stuck to the build platform, floating debris
in material, etc.) and repeat the Auto homing procedure. If this does not help,
contact Service & Support.
Error message: Case B: failed to
move home.
This can happen during the Auto homing procedure. Load cells overload was
detected. Contact Service & Support.
Error message: Case C: failed to
move home.
This can happen during the Auto homing procedure. Small auto homing
offset correction was detected or small debris in the material tray.
Contact Service & Support.
Error message: Case D: failed to
move home.
This can happen during the Auto homing procedure. Build platform reaction
was not detected. Contact Service & Support.