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10 Troubleshooting

10.1 Troubleshooting

This section contains information and procedures for solving possible problems with the Enfinity inverters, 
and provides you with troubleshooting tips to identify and solve most problems that could occur with the 
Enfinity inverters. This section will help you narrow down the source of any problems you may encounter. 
Please read the following troubleshooting steps.

•  Check the warning or fault messages on the System Control Panel or Fault codes on the inverter 

information panel. If a message is displayed, record it before doing anything further.

•  Attempt the solution indicated in the troubleshooting list (table below).

•  If your inverter information panel is not displaying a Fault light, check the following list to make sure that 

the present state of the installation allows proper operation of the unit.
-  Is the inverter located in a clean, dry, adequately ventilated place?
-  Have the DC input breakers been opened?
-  Are the cables adequately sized and short enough?
-  Are the input and output connections and wiring in good condition?
-  Are the configurations settings correct for your particular installation?
-  Are the display panel and the communications cable properly connected and undamaged?

Contact Enfinity for further assistance. Please be prepared to describe details of your system installation 
and provide the model and serial number of the unit.

Troubleshooting list

Faults

Diagnosis and Solutions

Grid Faults

-  Waiting for one minute, grid will go back to normal working state.

-  Making sure that grid voltage and frequency complies with 

standards.

-  Or, seek support from your installer.

No Utility

-  Off to grid.

-  Please check grid-connection, like wire, interface, etc.

-  Checking grid usability.

-  Or, seek support from your installer.

PV Over Voltage

-  Checking the panel’s open-circuit voltage whether the value is 

similar or already >Max.DC voltage.

-  Or, seek support from your installer.

DC INJ High

-  DC injection is higher than the set value.

-  Wait for one minute.

-  Or, seek support from your installer.

SCI Failure

-  Disconnect PV (+) , PV (-) with DC input, and re-connect them.

-  Or, seek support from your installer.

DC Sensor Fault

-  Disconnect PV (+) , PV (-) with DC input, and re-connect them.

-  Or, seek support from your installer.

Содержание 1000TL

Страница 1: ...Enfinity PV inverter Installation guide www enfinity biz EN 1000TL 1650TL 2200TL 2800TL 3300TL 3680TL 4400TL 5000TL ...

Страница 2: ...iarize partially or fully copy reproduce or distribute this document including software etc in any form or by any means without the express permission of Enfinity All rights reserved Enfinity reserves the right of final interpretation This information is subject to change without notice Version 003 August 2011 ...

Страница 3: ... 7 Connection of the pv power system 18 6 8 Run the inverter 23 7 Operation method 25 7 1 Control panel 25 7 2 LCD function 26 7 3 LCD information 28 8 Communication and monitoring 30 8 1 Communication interface 30 8 2 Communication 30 9 Country settings 33 9 1 SF SW settings for the Enfinity inverter 33 9 2 Switch setting for safety standards 33 9 3 About the introduction of Custom Setting mode T...

Страница 4: ...will be accessible at all times 1 2 Target group This manual is for use by qualified personnel only The tasks described in this manual must only be performed by qualified personnel 1 3 Symbols used The following types of safety instructions and general information appear in this document as described below Danger Danger indicates a hazardous situation which if not avoided will result in death or s...

Страница 5: ...r of the PV modules must have approved the modules for use with this Enfinity inverter unit You must also ensure that all measures recommended by the module manufacturer for long term maintenance of the module properties are undertaken Do not use the Enfinity inverter for purposes other than those described here Alternative uses modifications to the Enfinity inverter or the installation of compone...

Страница 6: ...rsonnel 2 3 Explanation of symbols This section gives an explanation of all the symbols shown on the inverter and on the type label Symbols on the inverter Symbol Explanation Danger to life due to high voltages in the inverter There is residual voltage in the inverter The inverter requires 5 minutes to discharge Wait 5 minutes before you open the upper lid or the DC lid Symbols on the product labe...

Страница 7: ...g is in good condition and that the wires are not undersized Do not operate the Enfinity inverter with damaged or substandard wiring Do not disassemble the Enfinity inverter It contains no user serviceable parts See Warranty for instructions on obtaining service Attempting to service the Enfinity inverter yourself may result in a risk of electric shock or fire and will void your warranty To reduce...

Страница 8: ...o 96 6 THD 3 Safe Reliable transformerless design with software and hardware protection Friendly HMI Human Machine Interaction LED status indications LCD display technical data Human Machine interaction through press key RS485 and RS232 communication interface PC remote control 3 2 Electrical block diagram Electrical block diagram MPPT DC Input DC DC Ground Fault Monitoring LCD RS485 MCU Controlle...

Страница 9: ...lowed to set the DIP switch see page 33 3 3 Dimensions and weight Dimension Figure 6 Enfinity 1000TL 2800TL inverters Figure 7 Enfinity 3300TL 5000TL inverters Weight Enfinity model 1000TL 1650TL 2200TL 2800TL 3300TL 3680TL 4400TL 5000TL Weight 17 1kg 17 1kg 17 5kg 17 9kg 18 9kg 19 2kg 19 2kg 19 2kg 329mm 433mm 180mm RS 485 RS 485 DC Input DC Input RS 232 RS 232 AC Output AC Output SF SW SF SW 332...

Страница 10: ...0V 210V 500V 200V 500V No of DC Inputs 1 2 Switch on off Voltage 100V 70V 4 2 AC Output Enfinity model 1000TL 1650TL 2200TL 2800TL 3300TL 3680TL 4400TL 5000TL Rated Output Power 1000W 1500W 2000W 2600W 3000W 3680W 4000W 4600W Max Output Power 1000W 1650W 2200W 2800W 3300W 3680W 4400W 5000W Max Output Current 6A 8 6A 11A 13 8A 16A 16A 22A 24A On grid Connection Single phase On grid AC Voltage Range...

Страница 11: ...rent monitoring Yes DC Injection Monitoring Yes 4 4 General data Enfinity model 1000TL 1650TL 2200TL 2800TL 3300TL 3680TL 4400TL 5000TL Dimension W H D 332 450 161mm 329 433 180mm Weight 17 1kg 17 1kg 17 5kg 17 9kg 18 9kg 19 2kg 19 2kg 19 4kg Installation Wall mounted Operating Temperature Range 20 C 60 C derating at 45 C Relative Humidity 0 95 no condensation Altitude 2 000m Protection Level IP 6...

Страница 12: ... decreases the output power is normal in the condition of thermal protection but if this phenomenon occurs frequently you need to check the heatsink and the fan or consider putting the inverter in the place where there is better air flow If the fan is too dirty please clean it and if output power decreases please ask for professional support MPPT mode The default setting is MPPT mode the operation...

Страница 13: ...vet 4 AC connector 1 5 DC connector 1 set for ENFINITY 1000TL 1650TL 2200TL 2 sets for ENFINITY 2800TL 3300TL 3 sets for ENFINITY 3680TL 4400TL 4 sets for ENFINITY 5000TL 6 T plug none for ENFINITY 1000TL 1650TL 2200TL 3300TL 1 set for ENFINITY 2800TL 3680TL 4400TL 2 sets for ENFINITY 5000TL 7 Packaging list 1 8 Product manual 1 9 Warranty terms and conditions 1 10 Product warranty 1 7 9 10 4 5 3 ...

Страница 14: ...light Prone to be flooded or high levels of snow pack Little or no air flow and high humidity Exposed to steam vapor or water Exposed to direct cool air Near the television antenna or antenna cable Ventilation is insufficient to cool the inverter that is to say outdoors the inverter requires at least 30 cm see table and illustration of clearance around the unit It is recommended that the same clea...

Страница 15: ...4 Positioning and mounting instructions Install vertically or tilted backwards up to a maximum of 45 Never install the inverter tilting forward Do not install horizontally Install at eye level to allow operating modes to be read at all times 45 Figure 11 positioning instructions 30cm 30cm 10 cm 30 cm 30 cm ...

Страница 16: ...se the rear panel as a drilling template and mark the positions of the drill holes Figure 12 rear panel for the Enfinity 1000TL 2800TL inverters Figure 12 rear panel for the Enfinity 3300TL 5000TL inverters ...

Страница 17: ...letely release the energy and the inverter is not electrified Note Inverters should be installed by a technician 6 6 Installation steps Step 1 Drill 5 holes in the wall with 6 drill piece according to the size of bracket Keep drilling vertical to the wall and don t shake when drilling to avoid damage to the wall The depth of the holes should be about 30mm After removing the dust in the holes measu...

Страница 18: ...u can connect PV modules in serie into 1 string for the Enfinity inverters 1000TL 1650TL 2200TL 2800TL and 2 strings for the Enfinity inverters 3300TL 3680TL 4400TL 5000TL Complete the installation process 6 7 Connection of the PV power system PV string Please select PV modules with excellent function and reliable quality Open circuit voltage of module arrays connected in series should be Max DC t...

Страница 19: ...re module array voltage warning PV module voltage is very high which belongs to dangerous voltage range please comply with electric safety rules when connecting warning When there is something wrong with module arrays modules can be connected with PV grid tied inverter only after eliminating these problems ...

Страница 20: ... Distance max 15m Micro breaker should be installed between inverter and grid and its leakage current needs to be 30mA Any load should not be connected with the inverter directly Figure 17 incorrect connections between load and inverter Impedance of the Enfinity inverter AC connecting dot should be less than 2Ω To ensure reliable anti islanding function PV cable should be used to ensure wire loss ...

Страница 21: ...t element sealing ring 6 10mm threaded sleeve with sealing ring 10 14mm pressure screw Figure 19 disassembling the AC connector Below shows the steps of wiring Step 1 Put the threaded sleeve and pressure screw through the AC wire see figure 20 threaded sleeve pressure screw Figure 20 ...

Страница 22: ...rown wire to the L Line terminator in the AC connector Figure 21 AC connector Step 3 Check that all wires are well fixed see figure 22 connected wires socket element threaded sleeve pressure screw Figure 22 Step 4 Screw down the threaded sleeve see figure 23 socket element with threaded sleeve pressure screw Figure 23 Step 5 Screw down the pressure screw see figure 24 socket element with threaded ...

Страница 23: ...rectly Note Exceeding the maximum input voltage can destroy the Enfinity inverter Check the connection cables of the solar modules for correct polarity and that the maximum input voltage of the Enfinity inverter is not exceeded Do not connect strings with an open circuit voltage greater than the maximum input voltage of the Enfinity inverter Check the system design if the open circuit voltage of t...

Страница 24: ... are three different states when operating which means the inverter is starting up Waiting Inverter is waiting to check when output DC voltage from PV panels is greater than 100V lowest start up voltage but less than 150V lowest operating voltage Checking Inverter will check output environment automatically when DC output voltage of PV panels exceeds 150V and PV panels have enough energy to start ...

Страница 25: ...l panel Function key Fault red LCD Normal green Figure 26 control panel Normal green The inverter is working in normal state Fault red The system is in fault state Function key To check the operating data detailed usage see section 7 2 ...

Страница 26: ...ent parameters and different languages Normal Fault Function Use Function key to check and set inverter data Display on LCD at first The inverter will change into standby mode when the DC input 100V When the PV voltage 150V the inverter will change into Normal State mode after 30s checking ...

Страница 27: ...splays the inverter s model It displays the total energy It displays the version of the software It displays the today s energy Language setting It displays the PV voltage Energy today reset It displays the PV current It displays the initial state It displays the AC voltage It displays the AC current It displays the AC frequency ...

Страница 28: ...hen choose which language you want Press the Function key it will go to next state Wait for 10 seconds it will go back to initial state 7 3 LCD information Operating state Information display Description Working condition Power Off No display DC input voltage 70V inverter will stop working Initialization Waiting Waiting 70V DC input voltage 150V is standby mode Checking Checking Input voltage 150V...

Страница 29: ...g fault or surge voltage protection failure Leakage Detecting Ground I Fault Leakage current over rating Grid Fault Fault OVR AC Over voltage rating Fault UVR AC Under voltage rating Fault OFR AC Over frequency rating Fault UFR AC Under frequency rating No Utility No Utility No Utility Fan Fault Fan Fault Fan locked or circuit fault PV Over Voltage PV Over Voltage PV voltage Max DC voltage Consist...

Страница 30: ...n interface This product has a standard communication interface RS485 and RS232 Operating information like output voltage current frequency fault information etc can be delivered to PC or other monitoring equipment via RS485 and RS232 8 2 Communication When the user wants to know the information of the power station and manage the entire power system we offer below two types of communications 1 RS...

Страница 31: ...is method is generally used for communication with a single inverter when updating software or during servicing or system testing 2 RS 485 Communication several inverters Communication RS 485 is generally for multi inverters communication Up to 32 inverters could communicate at the same time but wire length should be 1 200m PIN 1 Figure 29 RS 485 interface of the Enfinity inverter RS 485 Pin Defin...

Страница 32: ... same order with the press pliers push into the 4 wire RJ11 crystal head Figure 30 4 line RJ11 4 line RJ11 wire No Wire color 1 Brown 2 White Brown 3 Orange 4 White Orange Connect the system as below figure 31 so you can easy monitor the PV power station RS485 webbox Ethernet LAN PC hub internet LAN Figure 31 Enfinity Manager Monitoring diagram ...

Страница 33: ...g we set it instead of the user Figure 32 Enfinity 1000TL 2800TL inverters Figure 33 Enfinity 3300TL 5000TL inverters 9 2 Switch setting for safety standards remarks On is 0 000 is for Germany 001 is for Spain 010 is for Italy 100 is for UK 1 2 Germany France Bulgaria VDE0126 1 1 3 ON Spain RD1663 1 2 3 ON Italy DK5940 1 2 3 ON 60Hz 1 2 3 ON 1 2 United Kingdom G83 3 ON Belgium 1 2 3 ON Custom Sett...

Страница 34: ...to aging mode 3 After aging before T2 test turn the switch to common condition 60Hz mode is not used for the moment Note The switch should be set before power up or it become invalid 9 4 About the introduction of different safety standards in different countries on LCD Press the button Function enter into the menu you can see different countries with different safety standards When switch respecti...

Страница 35: ... input and output connections and wiring in good condition Are the configurations settings correct for your particular installation Are the display panel and the communications cable properly connected and undamaged Contact Enfinity for further assistance Please be prepared to describe details of your system installation and provide the model and serial number of the unit Troubleshooting list Faul...

Страница 36: ...ut then reconnect them Or please seek support from your installer High DC Bus Disconnect the PV PV with DC input then reconnect them Check L line and N line to see whether it has connection faults Or please seek support from your installer GFCI Failure Disconnect the PV PV with DC input then reconnect them Or please seek support from your installer 10 2 Routine maintenance Inverters generally do n...

Страница 37: ...verter with the original packaging If it is no longer available you can also use an equivalent carton that meets the following requirements Suitable for loads more than 25 kg With handle Can be fully closed 11 3 Storage Store the inverter in dry place where ambient temperatures are always between 20 C 60 C 11 4 Disposal Please be sure to take waste inverters and packing materials to an appropriate...

Страница 38: ...installer Please keep following information to improve the service to you a Inverter s model b Inverter s serial No c Communication method d PV modules model Enfinity Trade BVBA Henri Lebbestraat 188 8790 Waregem Belgium Phone 32 56 28 88 88 Fax 32 56 28 88 99 support enfinity biz www enfinity biz ...

Страница 39: ...Notes ...

Страница 40: ...bestraat 188 B 8790 Waregem Phone 32 56 28 88 88 Fax 32 56 28 88 99 info enfinity be www enfinity be www enfinity biz Our mission creating the best solutions for renewable energy to make it accessible for everyone around the world skinn be ...

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