Ecograph T, RSG35
Diagnostics and troubleshooting
Hauser
51
11.3 Diagnostic information on the local display
The diagnostic message consists of a diagnostic code and a message text.
The diagnostic code consists of the error category as per Namur NE 107 and the message
number.
Error category (letter in front of the message number)
•
F = Failure
. A malfunction has been detected.
The measured value of the affected channel is no longer reliable. The cause of the
malfunction is to be found in the measuring point. Any control system connected should
be set to manual mode. An alarm relay can be assigned to this error category in the
Advanced setup.
•
M = Maintenance required.
Action must be taken as soon as possible.
The device still measures correctly. Immediate measures are not necessary. However,
proper maintenance efforts would prevent a possible malfunction in the future.
•
S = Out of specification
. The measuring point is being operated outside specifications.
Operation is still possible. However, you run the risk of increased wear, shorter operating
life or lower measurement accuracy. The cause of the problem is to be found outside the
measuring point.
•
C = Function check
. The device is in Service mode.
Diagnostic
code
Message text
Description
Remedy
F100
Sensor/input error
Sensor/input error
Check connections and parameters
F101
Open circuit
Cable open circuit
Check connections
F105
Invalid value!
Measured value is invalid (when calculating -->
NAN)
Check connections and process variables
F201
Device fault
Device error
Contact the Service Department
F261
Error: RAM
No access to RAM
Contact the Service Department
F261
Error: Flash
No access to flash
Contact the Service Department
F261
Error: SRAM
No access to SRAM
Contact the Service Department
F261
Analog card x out of order!
Hardware defect detected
Contact the Service Department, replace card
F261
Power supply out of order!
Hardware defect detected
Contact the Service Department, replace power unit
M284
Firmware update
Firmware has been updated
No action required. Message can be acknowledged
F301
Error: Cannot load setup
Setup defective
Switch the device off and then on again, re-configure,
contact the Service Department if necessary
M302
Setup restored from backup Setup has been loaded from backup
Check setup
F303
Error: Device data
Device data defective
Contact the Service Department
M304
Backup: Device data
Device data defective. However it was possible
to continue working with the backup data
Check settings (e.g. serial number)
F307
Error: Customer preset
value defective
Customer preset value defective
F309
Error: Date/time is not set
Invalid date/time (e.g. internal battery is empty) Device was switched off too long. The date/time must
be set again. Battery might need to be replaced
(contact the Service Department)
F310
Error: Cannot save setup
The setup could not be saved
Contact the Service Department
F311
Error: Device data
The device data could not be saved
Contact the Service Department
F312
Error: Calibration data
defective
The calibration data could not be saved
Contact the Service Department
F312
Analog card x is not
calibrated!
Analog card x is not calibrated! The device
works with default values, i.e. the measured
values could possibly be inaccurate under
certain circumstances
Contact the Service Department
