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Elsist POLARIS 10, Инструкция по эксплуатации

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POLARIS 10●15●20●30●40●60●80●100●120●160 

TRIPHASE-TRIPHASE 

Rev. 04 – 06 December 2016 

29 

APPENDIX 2: PROBLEMS AND SOLUTION 

In case the UPS cannot work normally, it might be wrong in installation, wiring or operation. Please check these 
aspects first. If all these aspects are checked without any problem, please consult with local agent right away 
and provide below information: 

1)  Product model name and serial number. 
2)  Try to describe the fault with more details, such as LCD display info, LED lights status, etc. 

Read the user manual carefully, it can help a lot for using this UPS in the right way. 
Some FAQ (frequently asked questions) may help you to troubleshoot your problem easily. 
 

N° 

PROBLEM 

POSSIBLE REASON 

SOLUTION 

1 

Utility is connected but the UPS 
cannot be powered ON. 

Input power supply is not connected 
Input voltage low 
The input switch of the UPS is not switched on 

Measure if the UPS input voltage/frequency is 
within the window 
Check if UPS input is switched on 

2 

Utility normal but Utility LED 
does not light on and the UPS 
operates at battery mode 

Input breakers of the UPS are not switched on 
Input cable is not well connected 

Switch on the input breaker 
Make sure the input cable is well connected 

3 

The UPS does not indicate any 
failure but output do not have 
voltage 

Output cable does not well connected 
Output breaker do not switch on 

Make sure the output cable is well connected 
Switch on the output breaker 

4 

Utility LED is flashing 

Utility voltage exceeds UPS input range 

If the UPS operates at battery mode, please pay 
attention to the remaining backup time needed 
for your system 

5 

Battery LED is flashing but no 
charge voltage and current 

Battery breaker does not switch on or batteries 
are damaged, or battery is reversely connected 
Battery number and capacity are not set 
correctly 

Switch on the battery breaker. If batteries are 
damaged, need to replace whole group batteries 
Connect the battery cables correctly 
Go to LCD setting of the battery number and 
capacity and set the correct data 

6 

Buzzer beeps every 0.5 
seconds and LCD display “fault 
/ overload” 

Overload 

Remove some load 

7 

The UPS only works on bypass 
mode 

The UPS is set to ECO mode or the transfer 
times to bypass mode are limited 

Set the UPS working mode to UPS type 
(non-parallel) or to reset the times of transferring 
to bypass or re-start the UPS 

8 

Cannot Cold start 

Battery switch is not properly closed 
Battery fuse is open 
Battery low 
Battery quantity set wrong 
Power breaker in the rear panel not switch ON 

Close the battery switch 
Change the fuse 
Recharge the battery 
Power ON the UPS with AC to set the battery 
quantity &quantity 
Switch on the power breaker 

 

Содержание POLARIS 10

Страница 1: ...Electrical System for Continuity P P P Polaris 3 3 3 3Phase 10 10 10 10 16 16 16 160 0 0 0Kva INSTRUCTION MANUAL ...

Страница 2: ...2 Problems and Solution 29 Appendix 3 USB communication port definition 30 Appendix 4 RS232 communication port definition 30 Appendix 5 RS485 communication port definition 31 Appendix 6 Dry contact communication port definition 31 Appendix 7 REPO instruction 32 Appendix 8 Accessories 32 Appendix 9 Efficiency Chart 33 Publish statement Thank you for purchasing this series UPS This series UPS is an ...

Страница 3: ... location nearby heat Vibration Area with possibility to get the UPS crashed Area with erosive gas flammable gas excessive dust etc 8 Keep ventilations in good conditions otherwise the components inside the UPS will be over heated which may affect the life of the UPS 1 2 Symbols used in this guide WARNING Risk of electric shock CAUTION Read this information to avoid equipment damage 2 MAIN FEATURE...

Страница 4: ...tends the life of the batteries and guarantees fast charging LCD Display With LCD plus LED displays the user may easily get UPS status and its operational parameters such as input output voltage frequency load battery and ambient temperature etc Intelligent Monitoring Function Via optional SNMP Card you may remotely control and monitor the UPS EPO Function The series UPS may be completely shut off...

Страница 5: ...card 13 Maintenance switch its cover 14 Intelligent Slot 2 SNMP card Relay card 15 O P Switch 16 Ground 10 20KVA Rear View terminal block without cover 1 TFT color display panel 2 Intelligent Slot 1 SNMP card Relay card 3 Intelligent Slot 2 SNMP card Relay card 4 Power Switch 5 Dry contact port 6 USB port 7 RS485 port 8 REPO port 9 RS232 port 10 Parallel port 1 2 11 Maintenance switch its cover 12...

Страница 6: ...vironment where the temperature is within the required specs Temperature is a major factor in determining battery life and capacity In a normal installation the battery temperature is maintained between 15 C and 25 C Ke ep batteries away from heat sources or main air ventilation area etc WARNING Typical battery performance data are quoted for an operating temperature between 20 C and 25 C Operatin...

Страница 7: ...etic circuit breaker with an IEC 60947 2 trip curve C normal for 125 of the current as listed below 3 6 Power Cables The cable design shall comply with the voltages and currents provided in this section Kindly follow local wiring practices and take into consideration the environmental conditions temperature and physical support media WARNING Upon starting Please ensure that you are aware of the lo...

Страница 8: ... 500Vdc 200A 500Vdc 2x 200A 500Vdc UPS MODEL 80KVA 2X40KVA 100KVA 3X30KVA 120KVA 3X40KVA 160KVA 4X40KVA INPUT breaker 2x 3P 80A 400Vac 3x 3P 63A 400Vac 3x 3P 80A 400Vac 4x 3P 80A 400Vac OUTPUT breaker 2x 3P 100A 400Vac 3x 3P 63A 400Vac 3x 3P 100A 400Vac 4x 3P 100A 400Vac BY PASS breaker 2x 3P 100A 400Vac 3x 3P 63A 400Vac 3x 3P 100A 400Vac 4x 3P 100A 400Vac Internal Battery Fuse 2x 200A 500Vdc 3X 2...

Страница 9: ...y negative Input phase A L1 input phase B L2 input phase C L3 input Neutral line output phase A L1 output phase B L2 output phase C L3 output and battery Neutral line battery positive battery negative There are 3 connectors of GROUND under the terminal block Choose appropriate power cable Refer to the table above and pay attention to the diameter of the connection terminal of the cable that should...

Страница 10: ... are called positive batteries and that between neutral and cathode are called negative ones External battery connections for long run units 10 15 20 30 60 100KVA 40 80 120 160KVA Note The BAT of the UPS connect poles is connected to the anode of the positive battery the BAT N is connected to the cathode of the positive battery and the anode of the negative battery the BAT is connected to the cath...

Страница 11: ... and double insulated control cables available must be interconnected in a ring configuration between UPS units as shown below The ring configuration ensures high reliability of the control 3 9 3 Requirement for the parallel system A group of paralleled UPS behaves as one large UPS system but with the advantage of presenting higher reliability In order to assure that all UPS are equally utilized a...

Страница 12: ...the USB port on the UPS Open the software Muser4000 click system button A window of Software Parameter Setting comes out as below COM choose according to the UPS baud rate choose 9600 protocol choose HIP then save this setting On the main page of Muser4000 click the button of Append then goes to a window of Append equipment Put the UPS name into Equipment Name and UPS ID address into Equipment add...

Страница 13: ...ot synchronized with the bypass AC source the static switch will perform a transfer of the load from the inverter to the bypass with power interruption to the critical AC load This is to avoid paralleling of unsynchronized AC sources This interruption is programmable but typically set to be less than an electrical cycle e g less than 15ms 50Hz or less than 13 33ms 60Hz ECO Mode When the UPS is at ...

Страница 14: ...of the UPS will be shown on the LCD display 4 2 2 Test procedure CAUTION The UPS is operating normally It may take 60 seconds to boost up the system and perform self test completely Switch off the MAINS to simulate utility failure the rectifier will turn off and the battery should feed the inverter without interruption At this time the LED of battery should be turned on Switch on the MAINS to simu...

Страница 15: ... UPS powers from the static bypass instead of the maintenance bypass then the bypass LED will light up Switch OFF the maintenance bypass breaker then the output is supplied by the static bypass of the UPS Put on the maintenance switch cover The rectifier will operate normally after 30 seconds If the inverter works normally the system will be transferred from bypass mode to normal mode Green LED tu...

Страница 16: ...The UPS shuts down To completely isolate the UPS from AC Mains all input switches of Utility shall be completely off which includes the ones for rectifier and bypass The primary input distribution panel which is often located far away from the UPS area so a label should be posted to advise service personnel that the UPS circuit is under maintenance WARNING The internal capacitors are not completel...

Страница 17: ...t side such as 1 then click Set as shown in below picture If the UPS sounds a beep that means the setting is correct CAUTION After changing the parallel system ID the connection between Muser4000 and equipment might be interrupted If it occurs please re connect in accordance with the instruction described before CAUTION Parallel cable cannot be connected when setting the parallel parameters After ...

Страница 18: ...color Display 1 LED indicator 2 TFT color display 3 Scroll button 4 Off button 5 On button Overview of the operating panel of the UPS Introduction CAUTION The display provides more functions than those described in this manual 1 Main Display 2 Data Display 3 Data Input Display 4 Data Output Display ...

Страница 19: ...LARIS 10 15 20 30 40 60 80 100 120 160 TRIPHASE TRIPHASE Rev 04 06 December 2016 19 5 Data Battery Display 6 Data Load Display 7 Data Inside Display 8 Info Display 9 Setting User Display 10 Record Display ...

Страница 20: ...0min Test for 10Min EOD Test until End Of Discharge WITH SOFTWARE MUSER4000 After setting Test Time push Battery Test and immediately the Battery test start The yellow Battery Led turn on and buzzer bip 1 per sec On the Muser monitor show in red square there is Battery Supply indication When the test finish the battery Led turn off and the Inverter Green led turn on the buzzer silence and in the M...

Страница 21: ...he Inverter SELECT OFF If you press this key combination in the setting page you can enter into the input interface for maintenance password restricted only for authorized technicians USERS INTERFACE Available views at the user level are those described in section 4 3 pictures 1 to 12 The enable settings are those shown in picture 9 AUTORIZED TECHNICIANS INTERFACE Available to technicians and auth...

Страница 22: ...tery EOD If the Test Battery is setting for 10min and backup time is lower than 10 min MBT ABT Battery Led blinking Display message Fault Bat Low pre warning The Ups goes to Inverter mode Battery Led blinking every 1 sec Buzzer bip every 1 sec Display message Fault Battery EOD Until the battery charge percentage reach about 43 then only the green inverter Led is ON WRONG ROTARY FIELD Input main wr...

Страница 23: ...sly Fault LED lit Inverter fault Including Inverter bridge is shorted Beep continuously Fault LED lit Inverter Thyristor short Beep continuously Fault LED lit Inverter Thyristor broken Beep continuously Fault LED lit Bypass Thyristor short Beep continuously Fault LED lit Bypass Thyristor broken Beep continuously Fault LED lit Fuse broken Beep continuously Fault LED lit Parallel relay fault Beep co...

Страница 24: ...attery LED lit Mains freq abnormal Once per 2 seconds Battery LED lit Bypass Not Available BPS LED blinking Bypass unable to trace BPS LED blinking Inverter on invalid Reserve inverter not on 4 6 Options SNMP card internal SNMP external SNMP Loosen the 2 torque screws on each side of the card Carefully pull out the card Reverse the procedure for re installation The slot called SNMP supports the ME...

Страница 25: ...res and Ground Rated Voltage 380 400 415Vac Power Factor 0 9 Voltage Regulation 1 Frequency Utility Mode 1 2 4 5 10 of the rated frequency optional Battery Mode 50 60 0 1 Hz Crest Factor 3 1 THD 1 with linear load 3 with non linear load Efficiency in normal mode 96 5 97 5 Battery Voltage Standard UPS 120Vdc 10 10 12V 7 9AH Long run backup UPS 96V 108V 120Vdc 16 18 20 pz optional Standard UPS 240Vd...

Страница 26: ... Battery Management Noise Suppression Complies with EN62040 2 Alarms Audible Visual Line Failure Battery Low Overload System Fault Display Status LED LCD Line Mode Bypass Mode Battery Low Battery Bad Overload UPS Fault Reading on the LCD Input Voltage Input Frequency Output Voltage Output Frequency Load Percentage Battery Voltage Inner Temperature etc Communication Interface USB RS485 Parallel opt...

Страница 27: ...15Vac Power Factor 0 9 0 8 0 9 0 9 Voltage Regulation 1 Frequency Utility Mode 1 2 4 5 10 of the rated frequency optional Battery Mode 50 60 0 1 Hz Crest Factor 3 1 THD 1 with linear load 3 with non linear load Efficiency in normal mode 97 5 Battery Voltage Standard UPS 240Vdc 20 20 12V 7 9AH Long run backup UPS 192 204 216 228 24 0Vdc 32 34 36 38 40 pz optional Standard UPS 120Vdc 10 10 12V 7 9AH...

Страница 28: ...ession Complies with EN62040 2 Alarms Audible Visual Line Failure Battery Low Overload System Fault Display Status LED LCD Line Mode Bypass Mode Battery Low Battery Bad Overload UPS Fault Reading on the LCD Input Voltage Input Frequency Output Voltage Output Frequency Load Percentage Battery Voltage Inner Temperature etc Communication Interface USB RS485 Parallel optional Coupler dry contact Intel...

Страница 29: ...t indicate any failure but output do not have voltage Output cable does not well connected Output breaker do not switch on Make sure the output cable is well connected Switch on the output breaker 4 Utility LED is flashing Utility voltage exceeds UPS input range If the UPS operates at battery mode please pay attention to the remaining backup time needed for your system 5 Battery LED is flashing bu...

Страница 30: ...bit 1bit Parity check none CAUTION USB RS232 and RS485 interface cannot be used at the same time you can only use one of them at one time APPENDIX 4 RS232 COMMUNICATION PORT DEFINITION Definition of Male port Connection between PC RS232 port and UPS RS232 port PC RS232 PORT UPS RS232 PORT SIGNAL DESCRIPTION Pin 2 Pin 2 UPS send PC receive Pin 3 Pin 3 PC send UPS receive Pin 5 Pin 5 Signal Ground A...

Страница 31: ...running parameters Timing off on setting Battery environment temperature monitoring Charging voltage modulation depending on batteries temperature CAUTION USB RS232 and RS485 interface cannot be used at the same time you can only use one of them at one time APPENDIX 6 DRY CONTACT COMMUNICATION PORT DEFINITION with Optoisolator Definition of Male port Instruction UPS INSTRUCTION STATUS Pin 1 UPS Ba...

Страница 32: ...emergency stop switch Dry contact signal and normally open not provided can be installed in a remote location and connection through simple wires to the REPO connector The remote switch can be connected to several UPS in a parallel architecture allowing the user to stops all units at once APPENDIX 8 ACCESSORIES Check if the following accessories are present in the packaging TYPE POLARIS 10 160 Use...

Страница 33: ...E Rev 04 06 December 2016 33 APPENDIX 9 EFFICIENCY CHART Below the table and graphics for efficiency data Model Load 10kVA 15kVA 20kVA 30kVA 40kVA 25 94 9 97 2 97 3 96 8 97 1 50 96 5 97 5 97 5 97 5 97 5 75 96 9 97 5 97 5 97 6 97 5 100 96 9 97 7 97 7 97 6 98 3 ...

Страница 34: ...Naicon srl Via il Caravaggio 25 Trecella I 20060 Pozzuolo Martesana Milano Italy Tel 39 02 95 003 1 Fax 39 02 95 003 313 www naicon com e mail naicon naicon com ...

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