P2PE Instruction Manual for PCI P2PE v2.0
© 2021
Elavon Financial Services DAC
PIM Page 10
To check the s oftwa re vers i on on the Desk/5000 a nd Move/5000 pl ea s e fol l ow the s teps bel ow:
Pres s the Menu button on the POI devi ce
Us e the touch s creen to hi ghl i ght ‘Tests’ a nd ta p or pres s Enter
Sel ect ‘Printer’ a nd ta p or pres s Enter
Sel ect ‘Receipts’ a nd ta p or pres s Enter
Sel ect ‘Short’ a nd ta p or pres s Enter
Thi s wi ll pri nt off a l ist of the s oftware components, please check these a gainst those l isted i n Section 2.2 of this
document.
To check the software version on the Lane/3000 a s master connected to ECR/Smartlink please follow the steps below:
Pres s the Menu button on the POI devi ce
Us e the a rrow keys to hi ghl i ght ‘Tests’ a nd pres s Enter
Sel ect ‘Printer’ a nd pres s Enter
Sel ect ‘Receipts’ a nd pres s Enter
Sel ect ‘Short’ a nd pres s Enter
Thi s wi ll pri nt off a l ist of the s oftware components, please check these a gainst those l isted i n Section 2.2 of this
document.
Do not use any device until you have verified the software version. If you notice any variances in this software please
report this to Elavon immediately
IRL (i ncl udi ng Northern Irel a nd) – 1850202120 (opti on 1)
UK – 0345 850 0195 (opti on 1)
POL - 22 306 03 16 (opti on 1)
Sample Inventory Table
We ha ve provided you a Sample Inventory Table (Appendix A) which covers the minimum requirement that you could
us e for monitoring purposes, i f you do not chose to create your own monitoring table. To help with completing the
ta bl e we ha ve provi ded exa mpl es o f wha t i nforma ti on i s requi red:
Device Vendor – Thi s will be El a von, unl es s you ha ve P2PE devi ces provi ded by a nother P2PE vendor
Device Model name and Number – you ca n fi nd the deta i l s of the devi ce vi a the fol l owi ng i tems
o
On the devi ce i ts el f, norma l l y jus t a bove the s creen on the devi ce
o
On the ema i l recei ved from our Ful fi l ment hous e (s ee s ecti on 4.2)
o
You ca n a l s o compa re the devi ces a ga i ns t the POI devi ce i ma ges i n s ecti on 3.1 bel ow
Device Location – thi s will be where you have placed the devices in your l ocation. If the devices have not yet
been depl oyed you s houl d s ti l l i ncl ude the l oca ti on of where the devi ce i s s tored
Device Status – thi s mus t be the current s ta tus of the devi ce us i ng the bel ow hea di ngs
Awa i ti ng depl oyment – devi ce ha s not yet been i ns ta l l ed
Li ve – devi ce depl oyed i n l oca ti on a nd i s i n us e
Returned to Elavon/Not In Use – device either has been sent back to Elavon (such as a
repl a cement) or i s currentl y not i n us e
In tra nsit (record l ocation a s planned destination)* - Devi ce i s being tra nsported to a
di fferent l oca ti on
Decommi s s i oned – devi ce ha s been removed from s ervi ce