Frequently Asked Questions:
Why Does Nothing Work?
•
Try the RESET button on the back of the display.
•
The internal battery may be weak or dead.
•
EX-RAY external power may not be properly connected.
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TROUBLE SHOOTING / FAQ
Why doesn’t the Motor / Engine temperature work?
•
You must have the engine temperature sensor properly
installed for this feature to function. Review installation
procedures.
•
If a wire has been disconnected and plugged back in, per-
form the reset by pressing LEFT + CENTER buttons (or the
RED RESET button on the back of the display.
A data reset
must be performed in order for EX-RAY to recognize the
sensors if they become unplugged.
Everything is working, but the (K)MPH reading is way off.
•
The speed sensor / magnet may be installed incorrectly.
Double check to make sure everything is set up right. See
Sensor Installation Section.
•
The wheel size setting may be incorrect. Please review
wheel size measurement instructions section.
EX-RAY is not displaying information correctly.
•
If the wires on the back of the EX-RAY become damaged,
incorrect readings may be displayed.
•
Avoid twisting, crimping, kinking, or otherwise abusing the
wires.
•
Voltage reads HI? For 48V systems, some regen event may
raise the voltage above 52.6VDC, the reading will be HI but
does not damage the display, limited by its current design.
Under normal loads, battery voltage will be below 52.6V.
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