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Scout 320 REV 3:2018
4.2 Typical Installation Guide
Warning the proceeding steps are to be performed by a trained
technician.
Step 1. Inspect the bar feeder for damage.
We all know that when a bar feeder is received by the End User it is very seldom inspected for
damages that may have occurred during transport or handling, unless there is overwhelming
evidence that something major has occurred. Regardless of the fact that we are not responsible
for these damages, more often than not we find ourselves replacing small components that
sustained them. When it comes to major damages, we practice the right to ship items only by
Purchase Order, as the customer will most likely be in need to initiate an Insurance claim.
It is important to always communicate with the Edge Technologies when the equipment
sustained any kind of damage. Together we’ll evaluate the situation and formulate a feasible
solution designed to overcome the current situation, hopefully even before the customer is
exposed to the trouble area.
The main goal of the preliminary inspection is to minimize delays in the completion or the
necessary postponement of the installation. A secondary goal is to prevent the occurrence of
illegitimate claims by the end user.
This is the time to plan a course of action with you as the expert (always) in the eye of the
customer.
Step 2 Required Items from the Location.
•
Make sure that you are communicating with the person in charge, so decisions can be
made in a timely manner.
•
Ask to be made aware of any special regulations or safety requirements that you will
need to adhere to while working in their facility.
•
At this time would be opportune to ask and be introduced to the employee/s that will
require training.
•
Let your contact know that they would greatly benefit if they their personnel will be
involved with the installation process. Especially if they are a 1st time users.
•
Request to see the bar stock that will be used on the 1st job, and make sure that they
have all of the accessories necessary to handle it.
