English
English
13
TROUBLESHOOTING
Problem
Cause
Solution
The appliance suddenly stops
working during use.
The appliance may have run
for too long or the ambient
temperature may be too high,
resulting in the appliance's motor
temperature being too high. The
overheat protection program and
automatic switch-off start.
Switch off the appliance and
disconnect the power supply, wait
for the appliance to cool down
to room temperature and restart
it (generally it is necessary to let
the appliance cool down for 15-30
minutes depending on the room
temperature).
The appliance will not start even
after setting the speed.
The plug is not properly inserted
into the socket.
Make sure the plug is firmly
inserted in the socket.
Power outage.
Wait until the electricity is on
again.
The appliance's head is not seated
properly.
Check that the appliance head is
firmly seated.
Excessive noise when the
appliance is running.
1. At high speed level the
appliance will work louder
than at low level.
2. The amount of mixed food is
too large, which overloads the
appliance.
3. The voltage is unstable.
4. Operating time is too long.
1. Choose the right food mixing
accessories as recommended
in the manual.
2. Make less dough at one time.
3. If the voltage is unstable, wait
until it stabilizes before use.
4. If the operating time is too
long, let the appliance cool
down for a while.
The appliance speed is decreasing
or unstable.
1. Check that the room
temperature is not too low,
which causes the lubricant in
the appliance to solidify.
2. The dough is mixed at too
high speed and in too large
an amount, which overloads
the appliance.
3. There is a sudden drop in
voltage.
1. Remove the bowl and let the
appliance idle for 5 minutes
to loosen the lubricant in the
appliance and restore speed
stability.
2. Reduce the mixing volume
and let the appliance run
according to the normal
working speed.
3. Once the voltage is stable, try
restarting the appliance.
The appliance sways and shakes
during operation.
1. Make sure that the feet are
firmly attached to the base of
the appliance.
2. The appliance is not placed on
a smooth and level worktop.
1. Make sure that the feet are
firmly attached to the base of
the appliance.
2. Always place the appliance on
a smooth and level surface.
MAINTENANCE AND CLEANING
Clean immediately after each use. Always wait for all parts to come to a complete stop before disassembling.
The appliance needs approximately 20 minutes to cool down for safe handling and cleaning.
Before cleaning the appliance, first switch it off and unplug it.
Take extra care when cleaning, the blades and graters are very sharp.
•
Do not use thinner, petrol, vinegar or other aggressive or abrasive cleaners or sharp and coarse tools such
as wire scrapers.
