Eaton BladeUPS Bar Installation Guide
S
164201723 Rev 2
www.eaton.com/powerquality
29
Chapter 4
Service and Support
If you have any questions or problems with the BladeUPS Bar, call your
Local Distributor
or the
Help Desk
at one of the following telephone
numbers and ask for a UPS technical representative.
Installation support (toll free)
United States:
1-800-356-5737, Option 2
then
Option 2
again for
BladeUPS
Canada:
1-800-461-9166 ext 260
All other countries:
Call your local service representative
Operation support (toll free)
Standard operation support is provided by UPS technical representatives
during regular business hours. On-call technical support is provided after
hours for emergencies only. Use the toll-free telephone number
provided above.
NOTE
Installation and standard operation support is provided during the following
regular business hours:
Monday–Thursday: 8 a.m. to 7 p.m. Eastern Standard Time (EST)
Friday:
8 a.m. to 6 p.m. Eastern Standard Time (EST)
Please have the following information ready when you call the Help
Desk:
S
Model number
S
Serial number
S
Version number (if available)
S
Date of failure or problem
S
Symptoms of failure or problem
S
Customer return address and contact information
Содержание BladeUPS none
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