Answering a Call
Answering a Call from a Station Assigned to You
You can use your staff ID number to answer calls only from those stations for which you
are the primary staff member.
Notes:
•
If your system has version 5.XX video displays and MatchMaker
ip
software,
staff IDs are not used and you cannot perform this function.
•
This procedure will also answer calls from the stations for which you are the alter-
nate staff member if the primary staff members do not answer the calls.
1. Lift the telephone handset.
2. Enter the Telco extension number. (See the extensions on page 5-1.) A basic
telephone ring and a beep confirm that you have accessed the Telco. (If the Telco is
in use you will hear a busy signal.)
3. Enter your staff ID number. You are connected to the highest priority unanswered
call in your assignment.
4. Talk to the person through the handset.
5. To end your telephone session, press the pound (#) key twice to disconnect from the
Telco. A brief warble tone confirms disconnection.
—CAUTION—
You must press the pound (#) key TWICE to disconnect from the Telco. If you do
not, the Telco will be unusable until it times out.
Note:
If your facility has the newer Telco card (Model 110-3628B) and a PBX that supports the
Call Party Disconnect feature, you do not need to press the pound (#) key twice. You can
simply hang up the phone.
5-4
ProCare 6000 Operation Manual
Answering a Call
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