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TROUBLESHOOTING

TROUBLESHOOTING

POSSIBLE CAUSE(S)

SOLUTION(S)

CAPSULE ERRORS

The capsule cannot be inserted correctly.

1. Capsule may be damaged, try a different capsule.

2. The Drip Tray is full, please empty it.

The capsule does not drop automatically 

into the Drip Tray when I lift the Lever.

1. Ensure that you fully lift the Lever. 

2. The Drip Tray is full, please empty it.

THE CAFÉPRO IS NOT DISPENSING COFFEE

The machine may have run out of water.

Remove the Water Tank and fill with fresh water. 

The Water Tank may not be seated 

correctly.

Position by aligning the connection and lowering the 

Water Tank. 

The selected Dosing Button illuminates 

and flashes, but no coffee is dispensed.

Internal pipes may be blocked

CaféPro is in Lock Out Mode

Descale your machine. (See page 26)

Lever may not be fully closed

Ensure that the Lever is properly closed and the Drip 

Tray is empty.

The inserted capsule could be faulty or 

stale.

Open the Lever to eject the capsule. Close and flush 

the machine through and then try again with another 

capsule.

Faulty flow-sensor

Contact Dualit Customer Services on 01293 652500.

MY CAFÉPRO IS MAKING A LOUD NOISE OR EXTRACTION HAS STOPPED MID USE

The machine may have run out of water 

(it is making a noise and the buttons are 

flashing).

1. Turn the machine off and remove the Water Tank. 

Refill with fresh water and then place the Water 

Tank back onto the machine. Follow instructions on 

page 14 before dispensing.

 Steam Boiler is filling.

1. This will automatically stop once Steam Boiler is 

full. This is not cause for concern. 

2. Pressure Release Valve has kicked in. Descale your 

machine. (See page 26)

There may be an airlock in the pipework.

Remove the capsule and ensure that the Water 

Tank is full. Press a Dosing Button. Water should exit 

the Nozzle. If it doesn’t, press again to release the 

trapped air.

POSSIBLE CAUSE(S)

SOLUTION(S)

MY CAFÉPRO IS LEAKING

The water tank has been filled whilst in 

location.

Some of the water missed the Water Tank and has 

dripped through the water outlets underneath the 

machine. This is not cause for concern.

There is water beneath the capsule 

machine.

1. Ensure that the Water Tank is correctly inserted.

2. If you still feel the capsule machine is leaking, stop, 

switch off and unplug, then Contact Dualit Customer 

Services on 01293 652500

The Drain Valve has not been closed.

Close the Drain Valve (See page 14).

MY COFFEE IS WEAK

The volume of coffee dispensed is too 

high.

Reduce volume on dosing memory settings (See 

page 25).

The inserted capsule could be faulty or a 

lighter blend.

1. Use a stronger blend / darker roasted bean. 

2. Open the Lever to eject the capsule. Close and 

flush the machine through and then try again with 

another capsule.

 You like your coffee extra strong.

1. Use 2 x capsule to make a single coffee.

2. Use a stronger blend / darker roasted bean.

MY COFFEE IS TOO STRONG

You like your coffee weaker.

1. Dualit recommend you try a Lungo or add extra 

water to your coffee.

2. Use a lighter blend or lighter roasted bean.

The volume of coffee dispensed is too 

low.

1. Descale your machine. (See page 26)

2. Increase volume on dosing memory settings (page 

25).

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Содержание CafePro

Страница 1: ... Way Crawley West Sussex RH11 7ST Telephone 44 0 1293 652 500 Facsimile 44 0 1293 652 555 Email info dualit com Web www dualit com Please carefully read this manual before using this product Make sure you are familiar with all of the safety and usage instructions Keep this manual in a safe place for future reference ...

Страница 2: ...ecommend the use of Water Softeners Unpack the box with care keeping all the packaging materials until you are satisfied everything is present and in working order Once satisfied remove any tags from the appliance body and recycle the packaging appropriately Do not remove any tags from the cord You may wish to keep the box to store your appliance All illustrations are for representation only your ...

Страница 3: ... or plug or after the appliance malfunctions or has been damaged cracked or dropped in any manner If the power cord is damaged it must for safety reasons be replaced by Dualit or a qualified authorised Dualit repairer Never touch the cable with wet hands This appliance conforms to directive 2014 30 EU regarding electromagnetic compatibility Do not pull the power supply cable over sharp edges clamp...

Страница 4: ...D CAUTION HOT PRESSURE GAUGE RESET BUTTON UNDER MACHINE STEAM WAND HANDLE GROUP HEAD 2 WATER TANK WATER TANK LID LEVERS X2 STEAM VALVE STEAM WAND CAUTION HOT CUP WARM UP PLATFORM NAVIGATION BUTTONS DISPLAY BOILER INDICATOR LIGHT ILLUMINATES BLUE WHEN READY STEAM WAND NOZZLE CAUTION HOT DOSING BUTTONS READY WHEN SOLIDLY ILLUMINATED WATER TANK ACCESSORIES ESPRESSO PRESET 35ml Auto Dose LUNGO PRESET ...

Страница 5: ...ONS MEANING DAILY USE CONTINUED N GROUP 1 GROUP 2 N CaféPro is filling system with water N GROUP 1 GROUP 2 N CaféPro is adding water to Steam Boiler MACHINE CLEAN DESCALE Press OK to run the Auto Clean Cleaning Descale program Press BACK to return to main menu Do not turn off once the cycle has started this takes about 45 minutes to complete PRESS OK TO START Cleaning Icon The CaféPro is about to ...

Страница 6: ...DESCALE BEFORE USE Your machine must be descaled before using to prevent permanent damage Press OK to start Auto Descale program This will take 45 minutes to complete PRESS OK TO START Lock Screen Your machine requires descaling this will take 45 mins Your machine will not function until Descale procedure has been completed ICONS MEANING ERRORS ERROR IN STEAM BOILER Add water error in steam boiler...

Страница 7: ... ICONS MEANING SCREEN SAVER STANDBY MODE PRESS OK TO CONTINUE Dualit Logo First screen of Standby Mode HOW TO BUY CAPSULES Order capsules from www dualit com capsules or visit our website for stockists PRESS OK TO CONTINUE Advert Directs to www dualit com capsules to purchase capsules for your machine CLEAN REGULARLY After each use flush the steam wand with water and wipe This removes any milk res...

Страница 8: ...fit Replace the Water Tank Lid Do not overfill Always remove tank before filling as filling in situ could cause electric shock 5x Press the Lungo Button and wait for the water to dispense Repeat 5 times on each group head This will rinse the internal pipe work ready for your first drink 7 PURGE Place two containers under each of the Group Heads Ensure both Levers are pushed down fully Plug in the ...

Страница 9: ...l and empty the Drip Trays Plug in the power cord at the mains and use the Power Switch to turn on Dosing Buttons will flash white to indicate machine is warming up Dosing Buttons will illuminate solidly once ready to extract or correct temperature is reached 2 FILL TANK SWITCH ON 3 CUP Note Switch off and unplug after use Risk of fire if an unattended appliance is left operating or plugged in Do ...

Страница 10: ...e Nozzle and start to rotate the milk like a whirlpool Take care not to splash the milk 3 FROTHING Gradually open Steam Valve Lower the jug to bring the Steam Wand Nozzle to the surface of the milk as it heats This will start to introduce air and develop the froth Large bubbles indicate Nozzle is raised too high FROTHING MILKFor Cappuccinos IMPORTANT NOTICE After each use wipe the Steam Wand flush...

Страница 11: ... Pull the Drip Trays out of the machine Be aware that there may be a large amount of liquid in the Drip Trays 3 EMPTY INTO SINK Tilt the Drip Tray against the edge of the sink to remove any liquid that may have collected whilst retaining the used capsules Clean the Large Cup Holder and Drip Trays with a damp non abrasive cloth Wipe down the Steam Wand and Hot Water Wand with a damp non abrasive cl...

Страница 12: ...TINGS MENU The CaféPro has a settings menu to control the machine parameters This settings menu can be password protected if required to prevent misuse See password protect page 29 1 SETTINGS MENU 2 SETTINGS MENU To enter Settings Menu hold the BACK and OK buttons for 5 seconds Group 1 Settings allows the user to adjust for Group Head 1 left side the Dispense Volume and increase or decrease the Co...

Страница 13: ...achine 7 4 8 STANDBY SETTINGS MENU PASSWORD SYSTEM CHECK Note OK Select BACK Return Up Increase V Down Decrease Once the setting has been adjusted select BACK The new settings will be saved to the system and will remain until changed or the default settings are restored GROUP 1 AND 2 SETTINGS The CaféPro has Dosing features that ensure the correct amount of drink is dispensed every time It is poss...

Страница 14: ... Steam Wand then dispense all the water CAUTION HOT WATER AND STEAM Press OK to confirm only when no more water is dispensed A guide will appear on screen indicating the main areas of your machine which will need cleaning Press OK to continue 2 Check the Pressure Gauge is at 0 bar Then slowly open the Drain Valve CAUTION HOT WATER AND STEAM Leave Hot Water and Steam Valves open until step 14 Close...

Страница 15: ...2 1 SET MENU PASSWORD MENU A screen will be displayed allowing you to change the menu password Use the up arrow to change the digit and down to move to set the next digit Press OK to set Press the down arrow until Change Menu Password is highlighted then click OK Note OK Select BACK Return Change Digit V Move to Next Digit SETTINGS MENU 7 Default Settings 8 Standby Settings PRESS OK TO START 5 SEC...

Страница 16: ... may want to reduce the time to save money and help the environment TECHNICAL PARAMETERS RETURN MEMORY 1 MENU Hold the OK and BACK buttons for 5 seconds to access the menu 24kg See the data plate on the base of the machine 70dBA 2 7 litres 5 25 C 30 capsules x 2 W 540mm x H 430mm x D 480mm 20 bar BARISTA TRAINING Let s start with a quick training session and turn you into a barista THE PERFECT COF...

Страница 17: ...low boiling point Boiling water will burn the ground beans and the coffee will taste bitter A lower temperature won t extract the oils or flavour from the bean Your Dualit coffee machine will heat the water to the perfect temperature every time you make an espresso FROTHING AND STEAMING GENERAL TIPS For best results use cold milk semi skimmed the higher the fat content of the milk the lighter the ...

Страница 18: ...r dispense volume is low Descale your machine See page 26 Coffee tastes bad or has no Crema Descale your machine See page 26 No steam or reduced steam is dispensed Descale your machine See page 26 CaféPro is in Lock Out Mode Descale your machine See page 26 Display showing Descale Before Use Descale your machine See page 26 Display showing Warning Descale Descale your machine See page 26 Internal ...

Страница 19: ... Steam Boiler is full This is not cause for concern 2 Pressure Release Valve has kicked in Descale your machine See page 26 There may be an airlock in the pipework Remove the capsule and ensure that the Water Tank is full Press a Dosing Button Water should exit the Nozzle If it doesn t press again to release the trapped air POSSIBLE CAUSE S SOLUTION S MY CAFÉPRO IS LEAKING The water tank has been ...

Страница 20: ...n temperature memory settings page 25 POSSIBLE CAUSE S SOLUTION S DOSING BUTTON ERRORS What happens if I repeatedly Press the Dosing Buttons while coffee is being dispensed The capsule machine interrupts the dispensing of the coffee prematurely The Buttons flash for a long time When is the capsule machine ready to use It takes a little time for the capsule machine to achieve the optimum water temp...

Страница 21: ... S SOLUTION S NO STEAM OR REDUCED STEAM IS FLOWING FROM THE STEAM WAND Steam Wand is blocked with milk residue 1 Clean Steam Wand and Nozzle and Descale your machine See page 26 2 Contact Dualit Customer Services on 01293 652500 Water Tank is not correctly seated in position Position by aligning the connection and lowering the Water Tank The machine has been turned on with the Steam Valve left ope...

Страница 22: ... followed the Cleaning Descale instructions correctly Please note that product failure due to limescale is not covered by the Guarantee Your mains electricity supply is functional If you wish to claim under this Guarantee you should Send the product postage or carriage paid to the dealer from whom it was purchased or to Dualit direct Ensure that the product is clean and packed carefully preferably...

Страница 23: ...Dualit Limited County Oak Way Crawley West Sussex RH11 7ST Telephone 44 0 1293 652 500 Facsimile 44 0 1293 652 555 Email info dualit com Web www dualit com GB A ...

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