DSG Technology IM 2000, Руководство пользователя

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Chapter 5 Auto Attendant
5-10
Announce Call Transfer If enabled, IM1200 will announce the call transfer prompt,
“Please hold, while I transfer you to..” When this option is disabled, IM1200 will
transfer the call without this announcement.
Announce Name If enabled, IM1200 will announce the extension number or the
name recorded in the personal mailbox for the extension it tries to transfer the call to.
Multi-Tenant If enabled, IM1200 will allow you to design different Transfer Options
per individual channel. nnounce the extension number or the name recorded in the
personal mailbox for the extension it tries to transfer the call to.
Leave Message Directly If enabled, IM1200 will take the call directly to the mailbox
of the extension it tried to transfer and ask the caller to leave a message, without
offering the caller the transfer options.
Channel ID If Multi-Tenant is enabled, this field allows you to select the channel you
want to design the Transfer Options for.
Set the
Transfer Options
with the desired keys. The available options are as follows:
∎
Leave a Message The caller will be taken to the mailbox of the extension
and asked to leave a message.
∎
Hold for Busy This option is applicable only when the extension status is busy.
IM1200 will put the caller on hold and attempt to transfer the caller to the
extension again.
∎
Conference
The caller will be connected with the predefined external phone
number. This function is applicable if your PBX supports external call
conference, and the Conference Hold Sequence and the Conference Sequence in
the PBX Parameters setup, and the External Conference Call Number in the
mailbox setup are done correctly.
∎
AA-Menu Actions Some of the AA-Menu actions are also available as transfer
options. They include: Repeat Menu, AA-Menu, Lead to Extension Number,
Transfer to Extension, Operator, Hang Up, etc.
(For AA-Menu Actions, see
page 5-7)
4. Click Update or Update & Copy once you are done with defining the Transfer
Options. If you click Update & Copy , you will be asked to enter the destination
channel number where you want to copy the current Transfer Options to. Enter it and
click
OK .
5. Click
OK
or
Apply
once you are done with the modifications for all the options.
Defining Work Schedule
IM1200 offers very flexible work hour and work day scheduling.