Chapter 5 Auto Attendant
5-6
Figure 5-4
To set up Channel Parameters
1. Choose
Auto Attendant > Channel Parameters.
2. Click
the
Edit
tab. A Channel Parameters dialog box opens.
3.
Specify the following information for the channel:
Pickup After
The channel will pick up incoming calls after the set number of rings.
Default Language
IM1200 supports up to 4 languages in one system. (The languages
vary depending on your location and installation. Check with your dealer for the
languages installed in your system.) If you set your default language to English, for
example, all of your call transfer announcements will be in English.
Holiday
Each channel can enable or disable the Holiday Mode. If the Holiday Mode
is disabled, this channel will ignore the Holiday Calendar. (For Holiday Calendar,
see…)
AA Menu for Business Hours/Break Hours/After Hours/Closed Days
Different AA
menus can be assigned to accommodate different call handling at different hours of
the day and different days of the week. The assigned AA-menu’s greeting will be the
one heard by the callers when it’s in effect.
4. Click
Update
for every channel edited.
5. Use
the
Synchronize
option when you finish editing one channel and wish to
configure all other channels with the same parameters.
6. Click
OK
or
Apply
once you are done with all the modification of all channels.
Содержание IM 2000
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