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Chapter 4 Integration with PBX
4-4
Figure 4-2
2. Different Transfer Modes can be selected for Business Hours and Non-Business Hours.
Non-Business Hours includes Break Hours, After Hours and Closed Days defined in
Business Schedule.
(For Business Schedule, see page 5-10) Further, the operator
extension can select a different Transfer Mode than the rest of the extensions for the
Business and Non-Business Hours. Note: The Operator & Extension Group function
can only be supported in the Supervised Mode.
(For Operator & Extension Group
function, see page 5-3) Select the Transfer Mode you wan to use for your operator
extension, the rest of the extensions, for your business hours and non-business hours,
accordingly then.
3. Define the call transfer sequences using the codes in Table 4-1:
DTMF and Action Codes
Code Action
0~9, * ,#,A~D DTMF Signal
& First Hook Flash
h Second Hook Flash
，
Pause for 1 second
； Pause for 0.5 second
x Extension Number
Table 4-1
Transfer Sequence Transfer Sequence transfers the call to the targeted extension. An
example would be: [ &
，
x
].
Ringback Recall Sequence Ringback Recall Sequence retrieves a call when the
extension status is No-Answer. An example would be: [ & ].