14
Option 2:
When it is time to take the medication, the sachet compartment flashes with a green
pulsating light and a melody is played. Press the multifunction button once and the sachet
is cut open and deposited in the compartment. If the multifunction button is not pressed
within the specified period, the medicine can no longer be accessed.
Note
Immediately after medication has been dispensed, Dosell prepares the next sachet by
feeding it forward and photographing it. Lights inside Dosell will be activated so that the
camera can get a good enough picture. Since the camera takes multiple photos, the lights
will turn on and off several times; this may look like a white flashing light inside Dosell. This
is normal and not an indicator of a fault.
6.1.1 If the medication sachet is not delivered as expected
In the event of a technical fault Dosell may not succeed in dispensing a medication sachet
when it should. A steady or pulsating red light will then appear in Dosell’s sachet
compartment. If Dosell’s additional functions are being used, a notification will be sent to all
the selected recipients. The status lights on the left-hand short side can help explain what
type of error has occurred. A description of Dosell’s various sound and light signals can be
found in section
7 Sound and light signals
.
If you are both the user and your own medication manager, please follow the instructions in
section
8 Troubleshooting and FAQs
for help with troubleshooting. If this does not help,
contact your place of purchase or technical support. Contact details can be found on the
Dosell website at www.dosell.com.
Note
Dosell can always be opened and the sachet roll removed manually, even without access
to the app. See section 6.6.3 Ejecting the sachet roll manually for how to remove the sachet
roll manually.
The functions described in section 6.2 to 6.8 are only performed by the medication
manager.
6.2 Turning Dosell on and off
To turn on Dosell, press and hold the multifunction button on the left
side of the device for at least 3 seconds or until you hear the motors
inside Dosell start up. After a few seconds a sound signal confirms
that Dosell is starting up. Startup takes a couple of minutes.
