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207
Appendix/Index
S
O-02C_English
If you have problems with the
FOMA terminal
Before asking repair, see "Troubleshooting"
(P.201) in this manual to check the problem. If
the problem still persists, contact "Repairs" on
the last page of this manual (in Japanese
only).
If repair is required resultingly
Bring the FOMA terminal to the DOCOMO-
specified repair office. However, it must be
taken during business hours of the repair
office. Make sure to bring a warranty card
with the product when you visit the shop.
Note that repair may take some days
depending on the problem.
■
Within the warranty period
・
We repair the FOMA terminal free of
charge based on the terms documented
in the warranty.
・
When requesting a repair, make sure to
bring the warranty card with the FOMA
terminal. Repair requests that are not
accompanied by the warranty or that
involve malfunction and damage due to
incorrect handling by the owner
(damage of liquid crystal, connector,
etc) will only be repaired at the owner's
expense, even if the warranty period is
still effective.
・
Malfunction due to use of devices and
consumable parts other than those
specified by DOCOMO will only be
repaired at the owner's expense, even if
the warranty period is still effective.
After Sales Services
SO-02C_E.book 207 ページ 2011年6月20日 月曜日 午前8時56分