Troubleshooting
Digital DECpc LP
48
MCS Logistics Engineering - Nijmegen
Computer Troubleshooting
(continued)
Problem
Possible Cause
Action
Computer does
not boot from
an internal
SCSI hard disk
drive
Operating system software is not
installed on the SCSI hard disk
drive.
Requested partition does not
exist.
SCSI hard disk drive jumpers
incorrectly set.
SCSI ID conflicts.
Terminating resistors not
removed from the SCSI hard
disk drive.
Computer not configured for
SCSI hard disk drive operation.
IDE main logic board jumper
incorrectly set.
Install the appropriate operating system.
Partition the SCSI hard disk drive and then reload
the operating software.
Refer to the supplied SCSI hard disk drive kit
installation instructions.
Refer to the supplied SCSI hard disk drive kit
installation instructions on setting SCSI IDs.
Remove terminating resistors. Refer to the
supplied kit installation instructions.
Run the BIOS Setup utility and set Hard Disk
1/Hard Disk 2 to "Not Installed" and IDE Hard
Disk Drives options to "Disabled". This disables
the onboard IDE interface.
NOTE:
When both IDE and SCSI hard disk drives
are installed, the computer uses the IDE hard disk
drive as the boot device.
Disable the IDE main logic board jumper.
No response to
mouse
commands
Mouse is password protected.
Mouse is connected to the
keyboard port.
Mouse driver not installed.
Enter the keyboard and mouse password.
Power down the computer and connect the mouse
to the mouse port.
Install the appropriate mouse driver. Refer to the
supplied application software documentation.
