Chapter 6 - GP RUN Mode and Errors
GP-377 Series Users Manual
6-9
When the touch panel does not respond, or its response time is very slow after it is
pressed, please use the flowchart below to find the origin of the problem, and the
appropriate solution.
Disconnect all the cables (includ-
ing SIO cable and AUX cable), ex-
cept the Power cable.
YES
NO
Are the settings for
touch input tags, or for
Parts correct?
Run SELF-DIAGNO-
SIS/ TOUCH PANEL
CHECK to see the GP
is OK
YES
Set the addresses
within the allow-
able range,or re-
define the touch
area.
YES
Is INITIALIZE's SET
UP TOUCH PANEL
correct?
NO
NO
In the INITIALIZE/ SET UP
TOUCH PANEL option, enter val-
ues applicable to the Touch Opera-
tion Mode.
Chapter 5 "Initializ-
ing the GP"
Connect each piece of peripheral
equipment (i.e. Transfer Cable,
Barcode Reader, etc.) to the GP
and then turn it ON to check if the
Touch Panel operates correctly.
YES
Peripheral equip-
ment is malfunc-
tioning.
The error may be caused
by peripheral equipment.
There is a problem with the
GP unit. Please contact your
local GP distributor.
NO
6.2.4 Touch Panel Does Not Respond
Touch panel not responding
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