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EN
For customers
outside the US:
DEMEYERE COMM.V.
Atealaan 63 • 2200 Herentals • Belgium
Tel.: + 32 14 285 210
Fax: + 32 14 285 222
E-mail: [email protected]
www.demeyere.be
www.demeyerecookware.com
For customers
within the United States of America:
ZWILLING J.A. HENCKELS
Consumer Service Department
270 Marble Avenue
Pleasantville, NY 10570
Call consumer service at:
1-800-777-4308 between
9:00am and 5:00pm eastern standard time
5.3. o
verview
aluminum
cookware
Just like stainless steel, aluminum is an excellent heat conductor. The great advantage of
aluminum cookware is that it reacts very quickly as soon as the heat source is switched
to another heating position. Aluminum is very strong but weighs significantly less and is
therefore very good for reducing the overall weight of a pan.
To best preserve the non-stick properties of the pan, use the appropriate kitchen utensils
(silicone or wood) and clean it properly after each use. Washing aluminum cookware by
hand will considerably extend its service life.
Do not use sharp objects or cut into the pan. Avoid stacking the pans or slide a pan
protector between each one.
5.3.1. Alu Pro
The Alu Pro range has a Radiant® base (see 5.1.2.E.) with TriplInduc® (see 5.1.2.A.
InductoSeal®).
The casted stainless steel handles of the aluminum range 'Alu Pro' aluminum series are
fixed with solid stainless steel rivets. The lids, also of stainless steel, perfectly fit all pro-
ducts with same diameter.
Alu Pro cookware can be used on all cookers, including induction and oven up to
230°C/450°F, but is not suitable for use under the grill.
5.3.2. Alu Comfort
The Alu Comfort base is equipped with a ferrite disc and Radiant® (see 5.1.2.E.).
The screwed handles made of soft synthetic material are provided with a flame protector.
Alu Comfort cookware can be used on all cookers, including induction and oven up to
150°C/300°F, but is not suitable for use under the grill.
6. 30-YEAR LIMITED WARRANTY
Demeyere cookware is manufactured to the highest standards. This is why we support
all stainless steel products as from the purchase date by offering a 30 year warranty on
all manufacturing or material defects, provided that the product was used in accordance
with the use and maintenance instructions supplied with the product, and has only been
used for domestic use (10 year warranty for professional use). Products with a non-stick
coating are guaranteed for 5 years (no guarantee for professional use).
Our warranty does not cover faults caused by negligence, accidents or misuse (including
overheating), nor for damage as a result of normal wear and tear. Specifically for pro-
ducts with a non-stick coating, this means that warranty claims will not be accepted for
damage due to the use of sharp objects or abrasive cleaning agents. Discoloration, lime
scale or other deposits and scratches on the inside or outside of the stainless steel, are
not considered to be manufacturing defects. Non-metallic (Bakelite) parts are not covered
by the warranty.
If you encounter a problem that is covered by the warranty, please return the product –
along with proof of purchase – to the store of purchase or contact our customer service:
All products under warranty will be fully repaired or replaced at the expense of Demeyere.
If the product is no longer available for replacement, we will reserve the right to substi-
tute the product for an equivalent product. However, if a repair or replacement is required
that is not covered by the warranty, then you will be charged for all transport costs and
handling fees.
This warranty gives you specific legal rights which may vary slightly from country to
country.
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