Troubleshooting Wi-Fi
Page 48 of 126
eZNT-Wi Programmable Wi-Fi Thermostat Application Guide
Edition 1.4
Troubleshooting Wi-Fi
The following table collects up information that can help you solve Wi-Fi problems.
Issue
Action / Expected Result / Comment
Passwords
enteliWEB
configuration:
webpage
Password
change does
not take
effect.
Save and also execute Commit.
Must be alphanumeric. No symbols are allowed in the password.
Do a reset of the thermostat for the changes to take effect.
See Passwords That You Need! section.
My Wi-Fi
settings
changes were
not
implemented.
Do changes and click Save.
On-screen
configuration
menu:
Changed
password but
unable to log
in from the
Configuration
Menu.
For keypad PIN, each digit must be either 0 or 1. The AV531
object in the eZNT-Wi/ eZNTW database contains the
password. The password cannot be changed in the webpage.
Wireless Connection
What is the
SSID of this
eZNTW-Wi?
In the field, when you power up an eZNT-Wi/ eZNTW-Wi, it
briefly displays the SSID, firmware version and firmware build
number.