Dell XPS Gen 3, Руководство пользователя

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Solving Problems
39
Network Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide .
R
ESTART THE COMPUTER
—
1
Simultaneously press <Ctrl><Esc> to display the Start menu.
2
Type
u
, press the keyboard arrow keys to highlight Shut down or Turn Off , and then press <Enter>.
3
After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.
4
Start the computer.
T
EST THE MOUSE
— Connect a properly working mouse to the computer, and try using the mouse.
C
HECK THE MOUSE SETTINGS
—
1
Click the Start button, click Control Panel , and then click Printers and Other Hardware .
2
Click Mouse .
3
Try adjusting the settings.
R EINSTALL THE MOUSE DRIVER — See page 54.
R UN THE H ARDWARE T ROUBLESHOOTER — See page 57.
C
HECK THE NETWORK CABLE CONNECTOR
—
Ensure that the network cable is firmly inserted into both the
network connector on the back of the computer and the network jack.
C
HECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER
—
If the link integrity light is off, that indicates no
network communication exists. Replace the network cable. For a description of network lights, see
"Connectors" on page 111.
R
ESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
C HECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up your
network to verify that your network settings are correct and that the network is functioning.
R
UN THE
H
ARDWARE
T
ROUBLESHOOTER
— See page 57.