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Dell Venue 10 7000 Series Скачать руководство пользователя страница 43

Troubleshooting

  

|

  43

System problem

Problems

Possible causes

Possible solutions

Tablet does not turn 
on.

The battery is 
completely discharged.

1 

Charge the tablet for at 
least 4 hours.

2 

Press and hold the power 
button for 7 seconds.

Tablet does not turn 
off.

Press and hold the power 
button for 10 seconds to turn 
off the tablet.

Tablet locks up.

Press and hold the power 
button for 10 seconds to turn 
off the tablet and turn it on.

Tablet does not 
respond or behaves 
unexpectedly.

1 

Restart the tablet.

2 

Reset the tablet. See 
“Resetting your tablet”.

3 

If the issue is unresolved, 
contact Dell for customer 
assistance. See  

dell.com/support

.

Tablet cannot boot 
into Android.

Contact Dell for customer 
assistance. See  

dell.com/support

.

Software or feature 
is not working as 
expected.

Software updates may have 
been downloaded in the 
background. Restart your 
tablet.

Содержание Venue 10 7000 Series

Страница 1: ...Venue 10 7000 Series User s Manual Tablet model Venue 7040 Regulatory model T13G Regulatory type T13G001 ...

Страница 2: ...WARNING indicates a potential for property damage personal injury or death _______________________ Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of the...

Страница 3: ...g your tablet from the keyboard 14 Modes 15 Turning on your tablet 16 Turning off your tablet 16 Locking your tablet 17 Unlocking your tablet 17 Inserting microSD card 18 Removing microSD card 19 Using headphones 20 Using your tablet 21 Home screen 21 Gestures 26 Screen orientation 29 Wi Fi 30 Bluetooth 31 Intel RealSense Snapshot 32 Synchronizing your tablet 34 Resetting your tablet 35 ...

Страница 4: ...board with your tablet 36 Connecting to the keyboard in Airplane mode 38 Shortcut keys 39 Cleaning your tablet and keyboard 41 Troubleshooting 42 Locating your Service Tag and Express Service Code 46 Contacting Dell 47 Specifications 48 Glossary 51 ...

Страница 5: ...sts the brightness of the display s backlight based on the surrounding light intensity 3 Microphones 2 Record sound Provide sound input 4 Power button Press and hold to turn the tablet on or off Press to turn the display on or off In standby mode press and hold to display the options menu 5 Volume buttons Press to increase or decrease volume Press and hold to continuously increase or decrease the ...

Страница 6: ...rge the tablet Connect the micro USB cable to a computer to transfer documents music photos and videos or trickle charge the battery Connect USB devices using an optional USB On The Go OTG dongle for transferring documents music photos videos and so on 11 MicroSD card slot Insert a microSD card to expand the tablet s storage capacity Your tablet supports a microSD card with capacity up to 512 GB 1...

Страница 7: ... continuous auto focus or touch to focus feature NOTE The Intel RealSense Snapshot supports continuous auto focus touch to focus and zoom but does not support face tracking NOTE The micro USB charging port supports connecting to a computer and power sharing to connected USB devices ...

Страница 8: ...ost frequently For more information see Shortcut keys 3 Touchpad and click area Provides the function of a mouse NOTE The keyboard is powered by your tablet To activate the keyboard ensure your tablet is properly connected to the keyboard For more information see Connecting your tablet to the keyboard NOTE The keyboard shipped with your tablet is already paired with the tablet For pairing instruct...

Страница 9: ...es Your tablet supports the following accessories Venue 10 keyboard Provides traditional typing option within the Android interface as well as various convenient navigation options such as built in shortcut keys and touchpad ...

Страница 10: ...harging your tablet CAUTION Charge the battery in an ambient temperature of 0 C to 35 C 32 F to 95 F CAUTION Use only the supplied power adapter to charge your tablet Using unauthorized power adapters or micro USB cables may severely damage your tablet NOTE The battery may not be fully charged when you unpack your tablet 1 Connect the micro USB cable into the power adapter 2 Connect the micro USB ...

Страница 11: ...arge time depends on the power output of the USB port The tablet may not charge if it is connected to a USB hub or if the computer is switched off or in sleep mode You can check the tablet s battery charge status from the battery icon displayed at the top of the screen Battery icon Description The battery is fully charged Tablet is connected to a power supply and the battery is charging Tablet is ...

Страница 12: ...ates to your tablet using Bluetooth Before using your keyboard ensure that Bluetooth is enabled on your tablet For more information see Turning on off Bluetooth 1 Align the keyboard slots with the tablet connectors 2 Insert the tablet into the keyboard until it magnetically clicks into place ...

Страница 13: ...e keyboard the keyboard backlight and the Caps Lock light turn on and the Bluetooth keyboard is connected message is displayed briefly on the screen NOTE When a keyboard is connected to your tablet the on screen keyboard does not appear when a text input field is selected ...

Страница 14: ...rd Disconnect your tablet from the keyboard by following these instructions CAUTION To prevent the tablet from accidentally falling over ensure that you hold the tablet firmly with one hand while disconnecting from the keyboard 1 Open the tablet to the widest possible angle 2 Hold down the keyboard and push the center of the tablet outwards ...

Страница 15: ...des Laptop mode Connect the tablet to the keyboard with the display facing toward the keyboard Tent mode Connect the tablet to the keyboard with the display facing away from the keyboard NOTE The keyboard is disabled in this mode ...

Страница 16: ...rs 2 Swipe the lock screen up to display the Android Home screen NOTE Swipe the lock screen left to launch the Camera app NOTE If the lock screen is set to PIN Pattern or Password you need to unlock the tablet first to access the Home screen For more information see Unlocking your tablet The tablet is ready for use when the Android Home screen is displayed Turning off your tablet To turn off your ...

Страница 17: ...ctions on the screen NOTE It is strongly recommended that you choose at least one of the screen locks to protect your tablet NOTE The default screen lock is set to Swipe Unlocking your tablet To unlock your tablet 1 Press the power button to wake up the screen 2 Unlock the screen using one of the following methods depending on the type of lock you have configured Swipe Swipe the lock screen up Pat...

Страница 18: ...to the pinhole on the microSD card tray to eject the microSD card tray 2 Remove the microSD card tray 3 Align and place the microSD card in the tray so that the pins are pointed toward the card slot and are facing toward the rear of the tablet 4 Slide the microSD card tray into the card slot ...

Страница 19: ...te before removing the microSD card 1 Tap Settings Storage 2 In the SD Card menu tap Unmount and then confirm your choice A message appears confirming that the microSD card can be safely removed 3 Insert and press a pin or paper clip into the hole on the microSD card tray to eject the microSD card tray 4 Remove the microSD card tray 5 Remove the microSD card from the tray and slide the tray into t...

Страница 20: ...of time can lead to hearing loss 1 Connect headphones to the headset port 3 5 mm on the tablet 2 Put on the headphones and adjust the volume to a comfortable level NOTE When you connect an audio device to the 3 5 mm headset port the integrated speakers on your tablet are muted automatically CAUTION To prevent damaging your headphones when disconnecting from the tablet pull the connector and not th...

Страница 21: ...the screen the Android Home screen is displayed The Home screen displays app shortcuts status icons notification menu Favorites tray and navigation bar NOTE Tap to display the All apps screen The all apps screen allows you to browse all your apps and widgets that are installed on your tablet ...

Страница 22: ...ed to a nearby area NOTE To create a folder move the app shortcut on top of another app shortcut on the Home screen and release your finger Adding widgets 1 Touch and hold any empty space of the Home screen and then tap WIDGETS 2 Touch and hold the widget you want to add to the Home screen 3 Move the widget to the area you want to place it in and release your finger NOTE If there is an app or widg...

Страница 23: ... at the top right of the Home screen Swipe down from the top of the display twice with one finger or once with two fingers to access the Quick Settings menu The Quick Settings menu provides quick access to settings such as Wi Fi Bluetooth display brightness and so on ...

Страница 24: ...wn within the notification to view more details or tap twice to open the related app If you have setup a screen lock you must unlock your screen to see the contents of the notifications Favorites tray The Favorites tray is displayed at the bottom of the Home screen and gives you quick access to your favorite apps You can place six app shortcuts or folders in the Favorites tray To add an app shortc...

Страница 25: ...on screen keyboard is displayed the back button changes to the hide button Tap to hide the on screen keyboard Home button Tap to return to the Home screen Touch and hold then swipe up to open Google Search Recent apps button Tap to display a list of the most recently used apps NOTE When the list of the recently used apps is displayed swipe away a preview from the list or tap to close the app For m...

Страница 26: ...creen including options entries images and icons Start apps Touch buttons on the screen Input text using the on screen keyboard Touch and hold Touch and hold your finger on the display Open the Wallpaper menu by touching and holding the background of the Home screen Move or remove an app or a widget from the Home screen Add an app icon on the Home screen Uninstall an app View app information from ...

Страница 27: ... your finger off the display to drop the item at the desired location Move items such as images apps and icons on the screen Swipe or slide Move your finger in a vertical or horizontal direction on the display Scroll through the Home screens apps web pages lists entries photos contacts and so on Zoom in Touch the display with two fingers and then move the fingers apart Enlarge the view of an image...

Страница 28: ... Zoom out Touch the display with two fingers and then move the fingers closer Reduce the view of an image or web page Rotate Touch the display with two fingers and then move the fingers in a clockwise or counter clockwise arc Rotate objects within apps ...

Страница 29: ...ck the screen in portrait or landscape mode NOTE Some apps may not support automatic screen rotation and are designed to work only in one orientation Locking and unlocking the screen orientation 1 Hold the tablet in the desired orientation 2 Access Quick Settings by swiping with two fingers from the top of the display 3 Tap Auto rotate to lock the screen orientation or tap Portrait or Landscape to...

Страница 30: ...k 1 Tap Settings Wi Fi 2 Use the slider to turn Wi Fi on 3 Tap Wi Fi to scan for Wi Fi networks within range A list of available Wi Fi network is displayed NOTE To scan for available Wi Fi networks again tap at the top right corner of the Wi Fi menu and tap Refresh 4 Tap the network you want to connect to NOTE If you are connecting to a secured wireless network enter the password for the wireless ...

Страница 31: ...scan for Bluetooth devices within range 4 In the list of devices tap the Bluetooth device you want to pair 5 If prompted verify that the Bluetooth passcode that appears on both the tablet and the Bluetooth enabled device are the same 6 Confirm the pairing process on both the tablet and device NOTE Once a device is successfully paired with the tablet it automatically connects with the tablet when B...

Страница 32: ...utton to take a photo To view the captured photo tap the thumbnail on the camera screen or launch the Gallery app Shortcut buttons The three shortcut buttons located under the shutter button allow you to quickly toggle between various camera settings You can customize these three shortcut buttons by choosing from a list of buttons in the camera settings menu To customize the shortcut buttons 1 Tap...

Страница 33: ...to access photo editing options Icon Item Description Edit Add filters or frames change the dimensions or orientation or adjust color settings Measure distance Measure distances or areas within a photo by tapping separate points within the photo Focus Change the focal point of a photo by tapping a point within the photo or by swiping up or down Swipe left or right to decrease or increase the range...

Страница 34: ...e screen Copy music photos and videos 1 Connect your tablet to a computer using the supplied USB cable then transfer files to or from the computer 2 After transferring files use the Safely Remove Hardware and Eject Media wizard to remove your tablet from the computer Files can also be shared with another device via Bluetooth Before transferring files ensure that Bluetooth is enabled on both the ta...

Страница 35: ...system settings downloaded apps music photos and other user data Ensure that you back up all the required data before you proceed NOTE Any data stored in your Google account will be restored when you sign in to your Google account again after resetting your tablet To reset your tablet 1 Tap Settings Backup reset Factory data reset 2 Read the warning and tap Reset tablet ...

Страница 36: ...the keyboard for the first time 1 Turn on Bluetooth on your tablet For more information see Turning on off Bluetooth 2 Connect your tablet to the keyboard so that the keyboard is powered on For more information see Connecting your tablet to the keyboard NOTE You may be unable to pair the keyboard with your tablet if they are not connected properly 3 Your tablet automatically scans for the keyboard...

Страница 37: ...let searches for the keyboard and displays a pairing request dialog box 2 Use the keyboard to enter the pairing passcode that appears on the tablet screen and press the Enter key NOTE Once your tablet is successfully paired with the keyboard and Bluetooth is enabled on your tablet a Bluetooth connection automatically established each time your tablet is connected to the keyboard NOTE You can use m...

Страница 38: ...t For more information see Disconnecting your tablet from the keyboard and Connecting your tablet to the keyboard When the tablet and keyboard are reconnected your tablet stays in Airplane mode and only Bluetooth turns back on You can also manually turn Bluetooth back on to reactivate the keyboard If you connect your tablet to the keyboard while Airplane mode is turned on a prompt appears asking i...

Страница 39: ...e Increase volume Increase the tablet s volume Play previous track chapter Play the previous track or chapter Play Pause Play or pause the current media file Play next track chapter Play the next track or chapter All apps Open the All Apps screen Action menu Access additional options for particular apps Search Open a search menu Keyboard backlight Turn the keyboard backlight on or off Decrease bri...

Страница 40: ... tablet For information on unlocking the tablet see Unlocking your tablet Home Return to the Home screen NOTE The left right up down keys allow you to navigate through the Android Home screens and select an app or app folders within each Home screen NOTE If you type any alphanumeric keys on the Home screen Google Search app opens and the text typed is entered in the Google search field ...

Страница 41: ...cifically designed for cleaning displays and follow the instructions included with the product 1 Disconnect your tablet from the keyboard For more information see Disconnecting your tablet from the keyboard 2 Turn off your tablet For more information see Turning off your tablet 3 Disconnect any attached devices headphones and speakers from the tablet 4 Moisten a soft lint free cloth with either wa...

Страница 42: ...higher than 35 C 95 F Charge the battery in an ambient temperature between 0 C to 35 C 32 F to 95 F The battery or power adapter is damaged Contact Dell for customer assistance See dell com support Battery drains quickly even when the tablet is in standby mode If the tablet is not in the range of a Wi Fi network it can connect to the tablet continues to send out signals to locate a base station an...

Страница 43: ...et Tablet locks up Press and hold the power button for 10 seconds to turn off the tablet and turn it on Tablet does not respond or behaves unexpectedly 1 Restart the tablet 2 Reset the tablet See Resetting your tablet 3 If the issue is unresolved contact Dell for customer assistance See dell com support Tablet cannot boot into Android Contact Dell for customer assistance See dell com support Softw...

Страница 44: ...trength is not strong enough Move your tablet to a different location for better signal reception Unable to pair with a Bluetooth device 1 Ensure Bluetooth is on and follow proper Bluetooth pairing instructions See Bluetooth 2 Contact Dell for customer assistance See dell com support Touchscreen problem Problems Possible causes Possible solutions Touchscreen responds slowly or improperly The scree...

Страница 45: ...ard A Bluetooth connection between the keyboard and your tablet has not been established 1 Ensure that Bluetooth on your tablet is turned on See Turning on off Bluetooth 2 Follow the proper pairing instruction to pair your tablet with the keyboard again See Pairing a keyboard with your tablet Keyboard does not respond or responds intermittently The tablet is starting up Wait a few minutes and try ...

Страница 46: ... NOTE The telephone system prompts you to enter the Express Service Code that helps in routing your call efficiently The Service Tag and Express Service Code for your tablet are located on a label at the back of the tablet Example of the Service Tag and Express Service Code label is as shown in the image below NOTE Your Service Tag and Express Service Code information can also be seen in the My De...

Страница 47: ...vice Code 2 See dell com contactdell 3 Select the appropriate service or support link based on your requirement or choose the method of contacting Dell that is convenient for you Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area NOTE If you do not have an internet connection yo...

Страница 48: ...b Display Type 10 5 inch WQXGA display with multi point capacitive touch Resolution maximum 2560 x 1600 Aspect ratio 16 10 Brightness maximum 300 nits Viewing angle Up to 180 degrees Contrast ratio 10000 1 Color depth 24 bit pixel 16M colors System Information Processor Intel Atom Processor Z3580 OS Android 5 0 Lollipop RAM Built in 2 GB DDR3 memory Storage 16 GB eMMC 32 GB eMMC ...

Страница 49: ...headset port headphone and microphone combo MicroSD card One microSD card slot supporting cards up to 512 GB USB One micro USB 2 0 port Docking connectors Two keyboard slots Power Adapter Input voltage 100 240 VAC Input current maximum 0 50 A Input frequency 50 60 Hz Output power 10 W Output current 2 A Rated output voltage 5 VDC Temperature range Operating 0 C to 40 C 32 F to 104 F Storage 40 C t...

Страница 50: ...operating 5 to 95 non condensing Altitude maximum unpressurized Operating 15 20 m to 3048 m 50 ft to 10 000 ft Storage 15 20 m to 10 668 m 50 ft to 35 000 ft Keyboard Information Dimensions Height 198 60 mm 7 82 in Width 243 40 mm 9 58 in Thickness 18 40 mm 0 72 in Power source From the tablet once connected to the tablet LED lights Keyboard backlight Caps Lock Connection type Bluetooth 4 0 LE ...

Страница 51: ...ns and additional applications can be downloaded from Google Play B Bluetooth a wireless technology for exchanging data communicating with a keyboard or mouse listening to music and creating a wireless personal area network over a short distance between devices The connection may be restricted according to the Bluetooth profiles of each device To be marketed as a Bluetooth device it must be qualif...

Страница 52: ...l A smaller size of SD which is a removable flash memory card used for storing information in portable devices such as mobile phones digital cameras and tablet computers The standard size of SD is 32 x 24 x 2 1 mm 1 260 x 0 945 x 0 083 inches and microSD is 15 x 11 x 1 0 mm 0 591 x 0 433 x 0 039 inches Micro USB micro universal serial bus A hardware interface for a low speed device such as a USB c...

Страница 53: ...rrent of 1 ampere flows through that resistance VAC voltage in alternating current A mathematics of AC voltages as alternating currents are caused by alternating voltages VDC voltage in direct current A measurement in a DC system The current flows directly in one direction in the circuit and flows at a specific constant voltage W W watt The measurement of electrical power 1 watt is 1 ampere of cur...

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