Blinking Pattern
Problem description
Suggested resolution
1
1
TPM detection failure
Replace the system board.
1
2
Unrecoverable SPI flash
failure
Replace the system board.
1
5
EC unable to program i-Fuse
Replace the system board.
1
6
Generic catch-all for
ungraceful EC code flow
errors
Disconnect all power source
(AC, battery, coin cell) and
drain flea power by pressing &
holding down power button.
2
1
CPU failure
Run the Intel CPU diagnostics
tools. If problem persists,
replace the system board.
2
2
System Board failure
(included BIOS corruption or
ROM error)
Flash latest BIOS version. If
problem persists, replace the
system board.
2
3
No Memory / RAM detected
Confirm that the memory
module is installed properly. If
problem persists, replace the
memory module.
2
4
Memory / RAM failure
Reset and swap memory
modules amongst the slots. If
problem persists, replace the
memory module.
2
5
Invalid memory installed
Reset and swap memory
modules amongst the slots. If
problem persists, replace the
memory module.
2
6
System board / Chipset Error
Replace the system board.
2
7
LCD failure (SBIOS message)
Replace the LCD module.
2
8
LCD failure (EC detection of
power rail failure)
Replace the system board.
3
1
CMOS battery failure
Reset the CMOS battery
connection. If problem
persists, replace the RTC
battery.
3
2
PCI or Video card/chip failure
Replace the system board.
3
3
BIOS recovery image not
found
Flash latest BIOS version. If
problem persists, replace the
system board.
3
4
BIOS recovery image found
but invalid
Flash latest BIOS version. If
problem persists, replace the
system board.
3
5
Power rail failure
Replace the system board.
3
6
Flash corruption detected by
SBIOS.
Replace the system board.
3
7
Timeout waiting on ME to
reply to HECI message.
Replace the system board.
Camera status light:
Indicates whether the camera is in use.
●
Solid white — Camera is in use.
●
Off — Camera is not in use.
82
Troubleshooting