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Solving Problems: Dell OptiPlex 320 User's Guide
file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/solving.htm[5/22/2015 10:43:16 AM]
CD and DVD drive problems
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Adjust the Windows volume control —
Click the speaker icon in the lower-right corner of your screen.
Ensure that the volume is turned up by clicking the slidebar and dragging it up.
Ensure that the sound is not muted by clicking any boxes that are checked.
Check the speakers and subwoofer —
See
Problems writing to a CD/DVD-RW drive
Close other programs —
The CD/DVD-RW drive must receive a steady stream of data when writing. If the
stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.
Turn off Standby mode in Windows before writing to a CD/DVD-RW disc —
See
Hard drive problems
Running the Dell IDE Hard Drive Diagnostics —
The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard
drive failure.
1. Turn on your computer (if your computer is already on, restart it).
2. When
F2 = Setup
appears in the upper-right corner of the screen, press <Ctrl><Alt><d>.
3. Follow the instructions on the screen.
Run Check Disk —
1. Click the
Start
button and click
My Computer
.
2. Right-click
Local Disk C:
.
3. Click
Properties
.
4. Click the
Tools
tab.
5. Under
Error-checking
, click
Check Now
.
6. Click
Scan for and attempt recovery of bad sectors
.
7. Click
Start
.
Keyboard Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in
the
Product Information Guide
.