80
Getting Help
FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\help.fm
D E L L C O N F ID E N T IA L – P R E L IM I N A RY 2 / 1 0 /0 8 - F O R P R O O F O N LY
Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back or bottom of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents of the
system’s start-up files. If the computer is connected to a printer, print each file.
Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
