Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 5. Self-help resources
Self-help resources
Resource location
Information about Dell products and services
Dell Support
Tips
Contact Support
In Windows search, type
Contact Support
, and press Enter.
Online help for operating system
•
Windows:
https://www.dell.com/support/windows
•
https://www.dell.com/support/linux
Troubleshooting information, user manuals, set up instructions,
product specifications, technical help blogs, drivers, software
updates, and so on.
https://www.dell.com/support/home/
Dell knowledge base articles for various of system concerns:
1. Go to
https://www.dell.com/support/home/?
2. Type the subject or keyword in the
Search
box.
3. Click
Search
to retrieve the related articles.
Learn and get more information about your product:
•
Product specifications
•
Operating system
•
Setting up and using your product
•
Data backup
•
Troubleshooting and diagnostics
•
Factory and system restore
•
BIOS information
Dell provides several online and telephone-based support and
service options. If you do not have an active Internet connection,
you can find contact information about your purchase invoice,
packing slip, bill, or Dell product catalog.
•
Select
Detect Product
.
•
Locate your product through the drop-down menu under
View
Products
.
•
Enter the
Service Tag number
or
Product ID
in the search
bar.
•
Once on product support page, scroll down to Manuals and
Documents section to preview all the Manuals, documents, and
other information for your product.
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Getting help and contacting Dell
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