Video and Display Problems
If the display is blank
If the display is difficult to read
Sound and Speaker Problems
Integrated Speakers
External Speakers
Operating system not found
—
Contact Dell for technical assistance. See "Contacting Dell" in the Dell
Solutions Guide
that
came with your computer for contact information.
Insert bootable media
—
The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy
disk or CD.
Non-system disk error
—
A floppy disk is in the floppy drive. Remove the floppy disk and restart the computer.
Check the power light
—
When the power light is lit or blinking, the computer has power. If the power light is blinking, the
computer is in standby mode
—
press the power button to exit standby mode. If the power light is off, press the power
button.
Check the battery
—
If you are using a battery to power your computer, the battery charge may be depleted. Connect the
computer to an electrical outlet using the AC adapter, and turn on the computer.
Test the electrical outlet
—
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Check the AC adapter
—
Be sure that the power cable is firmly inserted into the electrical outlet and the green light on the
AC adapter is on.
Adjust the power properties
—
Search for the keyword
standby
in
Windows Help
.
Adjust the brightness
—
See the
Tell Me How
help file for instructions on adjusting the brightness.
Move the subwoofer away from the computer or monitor
—
If your external speaker system includes a subwoofer, ensure
that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor.
Eliminate possible interference
—
Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.
Rotate the computer to face a different direction
—
Eliminate sunlight glare, which can cause poor picture quality.
Restore the recommended settings
—
Restore the original resolution and refresh rate settings. For more information, see
the
Tell Me How
help file for instructions.
Adjust the Windows display settings
—
1.
Click the
Start
button, point to
Settings
, and then click
Control Panel
.
2.
Double-click the
Display
icon and then click the
Settings
tab.
3.
Try different settings for
Colors
and
Screen area
.
Adjust the Windows volume control
—
Double-click the yellow speaker icon in the lower-right corner of your screen. Be sure
that the volume is turned up and that the sound is not muted.
Check the volume control buttons
—
Press both volume control buttons simultaneously or press <Fn><End> to disable
(mute) or reenable the integrated speakers.
Reinstall the sound (audio) driver
—
See "
Reinstalling Drivers and Utilities
."
HINT:
The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, make sure that you did
not turn the player volume down or off.
Verify the speaker cable connections
—
Ensure that the speakers are connected as shown on the setup diagram supplied
with the speakers.
Test the electrical outlet
—
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Ensure that the speakers are turned on
—
See the setup diagram supplied with the speakers.
Adjust the speaker controls
—
Adjust the volume, bass, or treble controls to eliminate distortion.
Adjust the Windows volume control
—
Double-click the yellow speaker icon in the lower-right corner of your screen. Be sure
that the volume is turned up and that the sound is not muted.
Test the speakers
—
Plug the speaker audio cable into the headphone connector on the side of the computer. Ensure that