Troubleshooting Your Computer
3-27
8.
Replace the memory module cover.
9.
Reboot the computer, and press <F2> when prompted to enter the Setup
program.
10. In the
Main
menu of the Setup Program, make sure that the value in the
Extended Memory
field is at least 15 MB.
Yes.
A memory module was loose; the memory check phase is complete.
No.
Go to step 11.
11. Call Dell for technical assistance.
See Chapter 5, “Getting Help,” for instructions.
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If the computer is receiving power, but nothing appears on your display (such as light,
text, or graphics) or the display image does not appear as you would expect, make a
copy of the Diagnostics Checklist found in Chapter 5 and fill it out as you complete the
following procedure.
NOTE: A 13.3-inch and a 14.1-inch extended graphics array (XGA) display supports
1024 x 768 pixels. If your application program uses a higher resolution, you must
attach an external video graphics array (VGA) monitor to your computer.
1.
If the computer is running, press any key on the integrated keyboard. Is the full
display readable?
Yes.
The computer was in standby or suspend mode. The problem is resolved.
No.
Go to step 2.
2.
Is an external monitor connected to the computer?
Yes.
Go to step 3.
No.
Go to step 4.
3.
Press the <Fn><F8> key combination. Is the full display readable?
Yes.
The
Video Mode
option in the Setup program was set to
CRT Mode
.
No.
Go to step 4.
4.
Turn off the computer and any attached peripherals. Disconnect all peripherals
from the computer.
5.
Make sure the AC adapter is firmly connected to the computer and to an AC
power source, or verify that a fully charged battery is properly seated in its
compartment.
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