Troubleshooting Your Computer
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1-2
Memory module not being prop-
erly identified or used
See “Troubleshooting Memory” found later in this
chapter.
1-2-2-3
ROM BIOS checksum failure
Run the System Set test group in the Dell Diagnostics.
(See Chapter 4, “Running the Dell Diagnostics,” for
instructions.) If the program does not load, call Dell for
technical assistance. (For instructions, see Chapter 5,
“Getting Help.”)
1-3-1-1
DRAM refresh failure
Run the System Set test group in the Dell Diagnostics.
(See Chapter 4, “Running the Dell Diagnostics,” for
instructions.) If the program does not load, call Dell for
technical assistance. (For instructions, see Chapter 5,
“Getting Help.”)
1-3-1-3
Keyboard controller test failure
Run the Keyboard Controller Test in the Dell Diagnos-
tics. (For instructions, see Chapter 4, “Running the Dell
Diagnostics.”)
1-3-4-1
RAM failure on address line nnnn
Run the RAM test group in the Dell Diagnostics. (See
Chapter 4, “Running the Dell Diagnostics,” for instruc-
tions.) If the program does not load, call Dell for techni-
cal assistance. (For instructions, see Chapter 5,
“Getting Help.”)
1-3-4-3
RAM failure on data bits nnnn of
the high byte on the memory bus
Run the RAM test group in the Dell Diagnostics. (See
Chapter 4, “Running the Dell Diagnostics,” for instruc-
tions.) If the program does not load, call Dell for techni-
cal assistance. (For instructions, see Chapter 5,
“Getting Help.”)
1-4-1-1
RAM failure on data bits nnnn of
the low byte on the memory bus
Run the RAM test group in the Dell Diagnostics. (See
Chapter 4, “Running the Dell Diagnostics,” for instruc-
tions.) If the program does not load, call Dell for techni-
cal assistance. (For instructions, see Chapter 5,
“Getting Help.”)
2-1-2-3
Check ROM copyright notice
failure
Run the System Set test group in the Dell Diagnostics.
(See Chapter 4, “Running the Dell Diagnostics,” for
instructions.) If the program does not load, call Dell for
technical assistance. (For instructions, see Chapter 5,
“Getting Help.”)
2-2-3-1
Interrupt mask register failure
Call Dell for technical assistance. (For instructions, see
Chapter 5, “Getting Help.”)
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the System User’s Guide.
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