Dell Inspiron 14 7000 Series Скачать руководство пользователя страница 8

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Removing the Speakers............................................................85

Prerequisites

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Procedure

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Replacing the Speakers............................................................ 87

Procedure

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Post-requisites

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Flashing the BIOS...................................................................... 88

Getting Help and Contacting Dell......................................... 89

Self-Help Resources

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Contacting Dell

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Содержание Inspiron 14 7000 Series

Страница 1: ...Inspiron 14 7000 Series Service Manual Computer Model Inspiron 7447 Regulatory Model P55G Regulatory Type P55G001 ...

Страница 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Страница 3: ...Your Computer 12 Removing the Battery 13 Procedure 13 Replacing the Battery 14 Procedure 14 Removing the Base Cover 16 Prerequisites 16 Procedure 16 Replacing the Base Cover 17 Procedure 17 Post requisites 17 Removing the Optical Drive 18 Prerequisites 18 Procedure 18 Replacing the Optical Drive 21 Procedure 21 Post requisites 21 ...

Страница 4: ...Prerequisites 26 Procedure 26 Replacing the Hard Drive 29 Procedure 29 Post requisites 29 Removing the Keyboard 30 Prerequisites 30 Procedure 30 Replacing the Keyboard 33 Procedure 33 Post requisites 33 Folding the Keyboard Cables 33 Removing the Wireless Card 37 Prerequisites 37 Procedure 37 Replacing the Wireless Card 39 Procedure 39 Post requisites 39 ...

Страница 5: ...n Cell Battery 46 Prerequisites 46 Procedure 46 Replacing the Coin Cell Battery 48 Procedure 48 Post requisites 48 Removing the I O Board 49 Prerequisites 49 Procedure 49 Replacing the I O Board 51 Procedure 51 Post requisites 51 Removing the Fan 52 Prerequisites 52 Procedure 52 Replacing the Fan 54 Procedure 54 Post requisites 54 ...

Страница 6: ...g the Heat Sink 61 Prerequisites 61 Procedure 61 Replacing the Heat Sink 63 Procedure 63 Post requisites 63 Removing the Power Adapter Port 64 Prerequisites 64 Procedure 64 Replacing the Power Adapter Port 66 Procedure 66 Post requisites 66 Removing the Display Assembly 67 Prerequisites 67 Procedure 67 Replacing the Display Assembly 70 Procedure 70 Post requisites 70 ...

Страница 7: ...uisites 74 Procedure 75 Replacing the Display Panel 78 Procedure 78 Post requisites 78 Removing the Display Hinge and Bracket Assembly 79 Prerequisites 79 Procedure 79 Replacing the Display Hinge and Bracket Assembly 81 Procedure 81 Post requisites 81 Removing the Camera 82 Prerequisites 82 Procedure 82 Replacing the Camera 84 Procedure 84 Post requisites 84 ...

Страница 8: ...ing the Speakers 85 Prerequisites 85 Procedure 85 Replacing the Speakers 87 Procedure 87 Post requisites 87 Flashing the BIOS 88 Getting Help and Contacting Dell 89 Self Help Resources 89 Contacting Dell 89 ...

Страница 9: ...ur operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if appli...

Страница 10: ...arge CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cabl...

Страница 11: ...Recommended Tools The procedures in this document may require the following tools Philips screwdriver Plastic scribe 11 ...

Страница 12: ... sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other part s that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 12 ...

Страница 13: ...r more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Slide the battery release latches to the unlock position 3 Using your fingertips lift the battery at an angle and remove the battery off the computer base 1 battery 2 battery release latches 2 3 computer base 4 Turn the computer over open...

Страница 14: ...our Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Insert the battery at an angle into the battery bay and align the tabs on the battery with the slots on the battery bay 1 battery 2 computer base 14 ...

Страница 15: ...2 Press the battery down until it snaps into place 1 battery 2 computer base 3 Turn the computer over and open the display as far as possible 15 ...

Страница 16: ...orking inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Procedure 1 Loosen the captive screw that secures the base cover to the computer base 2 Pry and lift the base cover off the computer base 1 captive screw 2 base cover 16 ...

Страница 17: ...your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place 2 Tighten the captive screw that secures the base cover to the computer base Post requisites Replace th...

Страница 18: ...nside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover Procedure 1 Remove the screw that secures the optical drive assembly to the computer base 18 ...

Страница 19: ...2 Using your fingertips slide the optical drive assembly out of the optical drive bay 1 optical drive assembly 2 screw 3 Carefully pull the optical drive bezel and remove it from the optical drive 19 ...

Страница 20: ...4 Remove the screw that secures the optical drive bracket to the optical drive assembly and remove the optical drive bracket 1 optical drive bezel 2 optical drive 3 optical drive bracket 4 screw 20 ...

Страница 21: ... the tabs on the optical drive bezel with the slots on the optical drive and snap the optical drive bezel into place 2 Align the screw hole on the optical drive bracket with the screw hole on the optical drive assembly 3 Replace the screw that secures the optical drive bracket to the optical drive assembly 4 Slide the optical drive assembly into the optical drive bay and align the screw hole on th...

Страница 22: ...rking inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover Procedure 1 Use your fingertips to carefully spread apart the securing clips on each end of the memory module slot until the memory module pops up ...

Страница 23: ...2 Slide and remove the memory module from the memory module slot 1 securing clips 2 2 memory module slot 3 memory module 23 ...

Страница 24: ...ow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the notch on the memory module with the tab on the memory module slot 24 ...

Страница 25: ...ngle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 memory module 2 securing clips 2 3 tab 4 notch Post requisites 1 Replace the base cover 2 Replace the battery 25 ...

Страница 26: ... safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in Sleep or On state Prerequisites 1 Remove the battery 2 Remove the base cover Procedure 1 Using the pull tab disconnect the hard drive cable from th...

Страница 27: ...the hard drive assembly out of the computer base 1 pull tab 2 hard drive assembly 3 screws 4 4 Disconnect the interposer from the hard drive 5 Remove the screws that secure the hard drive bracket to the hard drive 27 ...

Страница 28: ...6 Lift the hard drive out of the hard drive bracket 1 screws 4 2 interposer 3 hard drive bracket 4 hard drive 28 ...

Страница 29: ...re fragile Exercise care when handling the hard drive Procedure 1 Connect the interposer to the hard drive 2 Align the screw holes on the hard drive bracket with the screw holes on the hard drive 3 Replace the screws that secure the hard drive bracket to the hard drive 4 Place the hard drive assembly into the hard drive bay 5 Align the screw holes on the hard drive assembly with the screw holes on...

Страница 30: ...r working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Procedure 1 Using a plastic scribe pry the keyboard out 2 Carefully slide the keyboard up to release the tabs on the keyboard from the slots on the palm rest 30 ...

Страница 31: ...3 Turn the keyboard over and place it on the palm rest 1 plastic scribe 2 keyboard 3 tabs 5 31 ...

Страница 32: ...the latches and disconnect the keyboard cable and the keyboard backlight cable from the system board 1 keyboard cable 2 latches 2 3 keyboard backlight cable 4 keyboard 5 Lift the keyboard off the palm rest 32 ...

Страница 33: ...ded on the old keyboard For more information see Folding the Keyboard Cables 1 Slide the keyboard cable and the keyboard backlight cable into the connectors on the system board and press down on the latches to secure the cables 2 Turn the keyboard over 3 Slide the tabs on the keyboard into the slots on the palm rest and snap the keyboard into place Post requisites Replace the battery Folding the K...

Страница 34: ...NOTE Keyboard backlight cable is present only on a backlit keyboard 1 Place the keyboard on a flat and clean surface 1 keyboard cable 2 keyboard 3 keyboard backlight cable 34 ...

Страница 35: ...2 Gently fold the keyboard backlight cable till the edge of the keyboard cable as shown in the image 1 keyboard cable 2 keyboard backlight cable 35 ...

Страница 36: ...Gently fold the keyboard cable with the end aligned at the fold line as shown in the image 1 keyboard cable 2 keyboard backlight cable 3 fold line 1 keyboard cable 2 keyboard 3 keyboard backlight cable 36 ...

Страница 37: ...ter working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the keyboard Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screw that secures the wireless card to the system board 37 ...

Страница 38: ...3 Slide and remove the wireless card out of the wireless card slot 1 wireless card slot 2 antenna cables 2 3 wireless card 4 screw 38 ...

Страница 39: ...ION To avoid damage to the wireless card do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card slot 2 Insert the wireless card into the wireless card slot 3 Replace the screw that secures the wireless card to the system board 4 Connect the antenna cables to the wireless card The following table provides the antenna cable color scheme for the wire...

Страница 40: ...After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the keyboard Procedure 1 Remove the screws that secure the palm rest to the computer base 40 ...

Страница 41: ...the pull tab disconnect the touchpad cable from the system board 1 screws 3 2 latch 3 pull tab 4 touchpad cable 3 Close the display and turn the computer over 4 Remove the screws that secure the palm rest to the computer base 41 ...

Страница 42: ...5 Disconnect the hard drive cable from the system board 1 computer base 2 screws 12 3 hard drive cable 42 ...

Страница 43: ... a plastic scribe release the tabs on the palm rest from the slots on the computer base 1 tabs 8 2 computer base 3 palm rest 4 plastic scribe 7 Turn the computer over and open the display as far as possible 43 ...

Страница 44: ...8 Lift the palm rest at an angle and remove it from the computer base 1 palm rest 2 computer base 44 ...

Страница 45: ...Procedure 1 Align and place the palm rest on the computer base 2 Press down on the edges of the palm rest to snap it into place 3 Replace the screws that secure the palm rest to the computer base 4 Slide the touchpad cable into the connector on the system board and press down on the latch to secure the cable 5 Close the display and turn the computer over 6 Connect the hard drive cable to the syste...

Страница 46: ...ety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the keyboard 5 Remove the palm rest Procedure Usi...

Страница 47: ...1 plastic scribe 2 coin cell battery 3 battery socket 4 system board 47 ...

Страница 48: ...puter follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure With the positive side facing up snap the coin cell battery into the battery socket on the system board Post requisites 1 Replace the palm rest 2 Replace the keyboard 3 Replace the optical drive 4 Replace the base cov...

Страница 49: ...nstructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the keyboard 5 Remove the palm rest Procedure 1 Using the pull tab disconnect the I O board cable from the I O board 2 Remove the screws that secure t...

Страница 50: ...3 Lift the I O board off the computer base 1 screws 2 2 I O board 3 pull tab 4 I O board cable 50 ...

Страница 51: ...de Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the I O board with the screw holes on the computer base 2 Replace the screws that secure the I O board to the computer base 3 Connect the I O board cable to the I O board Post requisites 1 Replace the palm rest 2 Replace the keyboard 3 Repla...

Страница 52: ...our Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the keyboard 5 Remove the palm rest Procedure 1 Remove the screw that secures the fan to the computer base 2 Disconnect the speaker cable from the system board 3 Peel off the speaker cabl...

Страница 53: ...5 Lift the fan off the computer base 1 screw 2 fan 3 speaker cable 4 fan cable 53 ...

Страница 54: ...egulatory Compliance home page at dell com regulatory_compliance Procedure 1 Place the fan on the computer base and align the screw hole on the fan with the screw hole on the computer base 2 Replace the screw that secures the fan to the computer base 3 Adhere the speaker cable on the fan 4 Connect the speaker cable to the system board 5 Connect the fan cable to the system board Post requisites 1 R...

Страница 55: ...tem board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove t...

Страница 56: ...4 Disconnect the power adapter port cable from the connector on the system board 1 I O board cable 2 pull tab 3 power adapter port cable 4 tape 5 display cable 56 ...

Страница 57: ...5 Lift the system board at an angle and release the ports from the slots on the computer base 1 system board 2 computer base 6 Turn the system board over 57 ...

Страница 58: ...7 Disconnect the I O board cable from the system board 1 I O board cable 2 system board 58 ...

Страница 59: ... replace the system board Procedure 1 Connect the I O board cable to the system board 2 Turn the system board over 3 Slide the ports on the system board into the slots on the computer base and place the system board on the computer base 4 Connect the display cable to its connector on the system board and adhere the tape 5 Connect the power adapter port cable to its connector on the system board 6 ...

Страница 60: ...he Service Tag in the BIOS 1 Turn on the computer 2 Press F2 when the DELL logo is displayed to enter the BIOS setup program 3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input field 60 ...

Страница 61: ...k to cool before you touch it CAUTION To ensure maximum cooling for the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the keyboard 5 Remove the palm rest 6 Remove the fan 7 Remove the system board Proced...

Страница 62: ...3 Lift the heat sink off the system board 1 heat sink 2 captive screws 7 62 ...

Страница 63: ...nd processor NOTE The original thermal grease can be reused if the original system board and heat sink are reinstalled together If either the system board or the heat sink is replaced use the thermal pad provided in the kit to make sure that thermal conductivity is achieved Procedure 1 Align the screw holes on the heat sink with the screw holes on the system board 2 In sequential order indicated o...

Страница 64: ...s in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the keyboard 5 Remove the palm rest Procedure 1 Disconnect the power adapter port cable from the system board 2 Note the power adapter port cable routing and re...

Страница 65: ...3 Lift the power adapter port along with its cable off the computer base 1 power adapter port 2 power adapter port cable 65 ...

Страница 66: ...ide Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Insert the power adapter port into the slot on the computer base 2 Route the power adapter port cable through the routing guides on the speaker 3 Connect the power adapter port cable to the system board Post requisites 1 Replace the palm rest 2 Replace the keyboard...

Страница 67: ...ory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the keyboard 5 Remove the palm rest Procedure 1 Peel off the tape and disconnect the display cable from the system board 2 Note the display cable routing and remove the cable from its routing guide 3 Disconnect the antenna cables from the wireless card 4 Peel off the tape that secures the ...

Страница 68: ...he I O board cable routing and remove the cable from its routing guide 1 tapes 2 2 display cable 3 antenna cables 2 4 I O board cable 8 Remove the screws that secure the display assembly to the computer base 68 ...

Страница 69: ...9 Lift the display assembly off the computer base 1 display assembly 2 screws 4 3 computer base 69 ...

Страница 70: ...with the screw holes on the computer base 2 Replace the screws that secure the display assembly to the computer base 3 Route the I O board cable through the routing guides on the computer base 4 Connect the I O board cable to the I O board 5 Route the antenna cables through the routing guides on the computer base 6 Adhere the tape securing the antenna cables to the speaker 7 Connect the antenna ca...

Страница 71: ...ter follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the keyboard 5 Remove the palm rest 6 Remove the display assembly Procedure 1 Using your fingertips carefully pry up the inside edges ...

Страница 72: ...2 Remove the display bezel off the display back cover 1 display bezel 2 display back cover 72 ...

Страница 73: ...he instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the display bezel with the display back cover and gently snap the display bezel into place Post requisites 1 Replace the display assembly 2 Replace the palm rest 3 Replace the keyboard 4 Replace the optical drive 5 Replace th...

Страница 74: ...After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the keyboard 5 Remove the palm rest 6 Remove the display assembly 7 Remove the display bezel 74 ...

Страница 75: ...Procedure 1 Remove the screws that secure the display panel to the display back cover 1 screws 4 2 display back cover 3 display panel 75 ...

Страница 76: ...ft the display panel and turn it over 1 display panel 2 display back cover 3 Peel off the tape and disconnect the display cable from the display panel 1 display panel 2 tape 3 display cable 4 display back cover 76 ...

Страница 77: ...4 Lift the display panel away from the display back cover 77 ...

Страница 78: ...ulatory_compliance Procedure 1 Connect the display cable to the display panel 2 Adhere the tape that secures the display cable to the display panel 3 Gently place the display panel on the display back cover and align the screw holes on the display panel with the screw holes on the display back cover 4 Replace the screws that secure the display panel to the display back cover Post requisites 1 Repl...

Страница 79: ...he instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the keyboard 5 Remove the palm rest 6 Remove the display assembly 7 Remove the display bezel Procedure 1 Remove the screws that secure the display...

Страница 80: ...2 Lift the display hinge and bracket assembly off the display back cover 1 screws 10 2 display hinge and bracket assembly 2 80 ...

Страница 81: ...e safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the display hinge and bracket assembly with the screw holes on the display back cover 2 Replace the screws that secure the display hinge and bracket assembly to the display back cover Post requisites 1 Replace the display bezel 2 Replace the display assembly 3 Repl...

Страница 82: ...see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the keyboard 5 Remove the palm rest 6 Remove the display assembly 7 Remove the display bezel 8 Remove the display panel Procedure 1 Peel off the camera cable from the display back cover 2 Using a plastic scribe gently pry the camer...

Страница 83: ...4 Disconnect the camera cable from the camera 1 camera cable 2 camera 3 plastic scribe 4 tape 83 ...

Страница 84: ...liance home page at dell com regulatory_compliance Procedure 1 Connect the camera cable to the camera 2 Adhere the tape that secures the camera cable to the camera 3 Turn the camera over and using the alignment post place the camera on the display back cover 4 Adhere the camera cable to the display back cover Post requisites 1 Replace the display panel 2 Replace the display bezel 3 Replace the dis...

Страница 85: ...egulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the keyboard 5 Remove the palm rest 6 Remove the fan 7 Remove the wireless card 8 Remove the system board 9 Remove the power adapter port 10 Remove the display assembly Procedure 1 Note the speaker cable routing and remove the speaker cable...

Страница 86: ...3 Lift the speakers along with the speaker cable off the computer base 1 speaker cable 2 speaker cable routing 3 rubber grommets 6 4 speakers 2 86 ...

Страница 87: ...e replacing the speakers Ensure that the rubber grommets are in their position after placing the speakers on the computer base 1 Using the alignment posts on the computer base place the speakers on the computer base 2 Replace the rubber grommets if they are pushed up while replacing the speakers 3 Route the speaker cable through the routing guides on the computer base Post requisites 1 Replace the...

Страница 88: ...the Service Tag cannot be detected automatically select your product under the product categories 4 Click Get Drivers and Downloads 5 Click View All Drivers 6 In the Operating System drop down select the operating system installed on your computer 7 Click BIOS 8 Click Download File to download the latest version of the BIOS for your computer 9 On the next page select Single file download and click...

Страница 89: ...nuals setup instructions product specifications technical help blogs drivers software updates and so on See dell com support Information about Microsoft Windows 8 1 See dell com windows8 Information about Microsoft Windows 7 Click Start All Programs Dell Help Documentation Learn about your operating system setting up and using your computer data backup diagnostics and so on See Me and My Dell at d...

Страница 90: ...NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 90 ...

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